初级质量协调员 - 西班牙语(墨西哥)
*Scout Junior Quality Coordinator - Spanish (Mexico)
职位主要职责
你是否是搜索引擎专家?能否仅凭几个关键词就找到所需内容?我们有一个独特的机会,让你发挥技能!
Welocalize 正在寻找一名位于墨西哥的西班牙语(墨西哥)母语者,协助支持客户的项目,担任初级质量协调员。
主要职责
你将是我们搜索质量评估项目的初级协调员。
你需要使用西班牙语(墨西哥)和英语(美国)完成任务。
以下是初级质量协调员的职责和负责范围的非详尽列表:
性能分析
・可能分析质量性能数据,生成统计质量报告,监控进度并创建相关文档 - 在质量协调员的支持下。
・完成内部评估。
・对团队提供的盲测范围和查询提供反馈。
・可能为评估员提供临时支持,并向他们传授最佳实践和客户期望。
・标记表现出任何行为问题的评估员。
・可能分析资源提供的根本原因分析(RCA),并在必要时请求澄清。
培训与支持
・可能参与新培训材料的创建/审核,包括最佳实践、新闻简报、网络研讨会等。
分析、报告、知识与资产管理
・可能跟踪数据并分析数据。
沟通
・可能根据需要参加与不同利益相关者的会议 - 在质量协调员的支持下。
・监控评估员的查询。
其他
・可能执行其他项目特定任务以实现 OKRs。
项目详情
地点:远程,墨西哥本地
工时:每周20小时
开始日期:尽快
雇佣类型:自由职业/独立合同
加入 Welocalize,你有机会将职业生涯提升到新的高度:
...获得稳定的工作量和长期合作 {适用于此情况}
...专业发展:参与令人兴奋的项目,帮助你持续学习和成长
...与多元文化、国际化的团队合作,处理各种类型的文档和内容
...我们的社区团队提供 24 小时 6 天一周的支持。
如果你觉得这个机会吸引你,请下方申请。
所需技能
· 西班牙语(墨西哥)完全熟练
· 英语理解能力强
· 必须位于墨西哥
· 对西班牙语(墨西哥)流行文化有深入了解
· 必须只专注于“搜索质量评估项目”,不得参与其他工作
查看英文原文
MAIN PURPOSE OF THE ROLE
Are you a search engine guru? Can you find what you're looking for with just a few keywords? We have a unique opportunity for you to put your skills to the test!
Welocalize is looking for an Spanish (Mexico) speaker in Mexico to help support our client's project as Junior Quality Coordinator.
MAIN DUTIES
You will be the junior coordinator of our Search Quality Rater project.
You will complete tasks both in Spanish (Mexico) and English (US).
The following is a non-exhaustive list of responsibilities and areas of ownership of the Junior Quality Coordinator:
Performance Analysis
・May analyze data on quality performance, produce statistical quality reports, monitor progress, and create related documentation - with support from Quality Coordinators.
・Completes Internal Assessments.
・ Provides feedback on blind test ranges and queries coming from the team.
・ May provide ad-hoc support to raters and educate them on best practices and client’s expectations.
・Flags raters that show any behavioral concerns.
・ May analyze RCAs provided by resources and request clarifications, as necessary.
Training and support
・ May participate in the creation/review of new training material, including best practices, newsletters, webinars, and others.
Analytics, Reporting, Knowledge, and Asset Management
・May keep track of data and analyze the data.
Communication
・May attend meetings with different stakeholders as applicable - with support of Quality Coordinators.
・ Monitors raters’ queries.
Other
・ May perform other program-specific tasks needed to achieve OKRs.
Project Details
Location: Remote, Mexico-based
Hours: 20hours/week
Start date: ASAP
Employment Type: Freelance/Independent Contract
When you join Welocalize, you have the opportunity to bring your career to the next level:
... receive steady volume of work and long-term partnership {where this applies}
... professional development: work on exciting projects that will empower you keep learning and growing
... work with multicultural, international team with a great variety of documents and content types
... 24-hour 6-day a week support from our Community team.
If this opportunity sounds appealing to you, apply below.
REQUIRED SKILLS
· Fully Proficient in Spanish (Mexico)
· Strong understanding of English
· Must be located in Mexico
· Strong understanding of popular culture in Spanish (Mexico)
· Must be dedicated only to "Search Quality rating program" and NOT other search or ads rating programs
· Must not have current or previous experience with "Ads quality rating"
· Must be the only one in your household working as a "Search Quality Rater"
· Web-savvy and able to work in a fast-paced environment
· Excellent online research skills
· Reliable computer system and internet connection
· Reliable anti-virus software (as you will be surfing the web as part of the work)
· Ability to follow instructions in English and comply with the project conventions and rules expected by the client
· Must sign a Non-Disclosure Agreement to protect client confidentiality
· Must pass learning modules and a required quality test designed by our client before starting work