客户经理
Account Executive
在 Mongoose，我们相信每一次对话都至关重要。
我们致力于通过让对话智能在高等教育领域普及，来改变人们的生活。我们的目标是推动人们前进。无论是帮助学生顺利度过第一学期，为校友提供有意义的机会，还是确保家长感到知情并得到支持——我们的 AI 驱动平台能够实现合规、富有同理心且有影响力的对话，从而建立信任并促进校园内的成功。
我们知道，对话不仅仅是一个功能，而是连接的基石。这就是为什么我们在每项工作中都专注于提供洞察力、相关性、同理心、规模和信任。在 Mongoose，我们正在改变高等教育中的沟通方式，因为我们相信声誉是一种共同的责任，而正确的洞察力可以带来可衡量的结果。
加入我们，成为一支真正改变教育的团队的一员——一次对话一次。
作为 Mongoose 的客户经理，你将处于我们增长的最前沿，专门与潜在客户合作，向他们展示我们的创新解决方案如何改变游戏规则。这不仅仅是完成配额——而是建立有意义的关系，解决实际问题，并为学校和学生带来影响。如果你能在快节奏、协作的环境中茁壮成长，并热爱将潜在客户转化为长期合作伙伴的刺激感，那么这个职位就是为你准备的。
你将负责
- 做一名猎手：负责整个销售流程，从寻找潜在客户到成交，并将新客户引入 Mongoose 家庭。通过创意方法（如拓展人脉、战略性跟进）建立一个繁荣的销售管道，将犹豫的潜在客户转化为热情的合作伙伴。撰写具有说服力的初次接触内容，直接面向高等教育领导者，并与 SDR 一起扩大你的影响力。
- 交付胜利方案：主导动态的个性化演示，不仅展示功能，更解决实际问题。采取咨询式的方法，发现挑战并把 Mongoose 定位为明确的、改变游戏规则的解决方案。使用有纪律的、以洞察力驱动的销售方法进行深度筛选，准确预测，并保持清晰、可预测的销售管道。
- 建立重要的关系：超越销售本身——通过理解他们的需求，将 Mongoose 的解决方案与他们最大的挑战相匹配，成为高等教育领导者的值得信赖的合作伙伴。打造具有成果导向的故事，引起 VP 和 C 级领导的共鸣，并将其转化为实际行动。
查看英文原文
At Mongoose, we believe every conversation matters.
We’re on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward. Whether it’s helping a student navigate their first semester, connecting alumni with meaningful opportunities, or ensuring parents feel informed and supported—our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide.
We know that conversations aren’t just a feature—they’re the foundation of connection. That’s why we focus on delivering insights, relevance, empathy, scale, and trust in everything we do. At Mongoose, we’re transforming communication in higher ed because we believe reputation is a mutual responsibility, and the right insights fuel measurable outcomes.
Join us and be part of a team that’s making a real difference in education—one conversation at a time.
As an Account Executive at Mongoose, you’ll be at the forefront of our growth, working exclusively with prospective clients to show them how our innovative solutions can change the game. This isn’t just about hitting quotas—it’s about building meaningful relationships, solving real challenges, and driving impact for schools and their students. If you thrive in a fast-paced, collaborative environment and love the thrill of turning leads into long-term partnerships, this is the role for you.
What You'll Do
- Be a Hunter: Own the full sales cycle, from prospecting to closing, and bring new clients into the Mongoose family. Build a thriving pipeline by getting creative—networking, strategic follow-ups, and turning hesitant prospects into enthusiastic partners. Craft compelling outreach that speaks directly to higher ed leaders, and work alongside SDRs to amplify your impact.
- Deliver Winning Solutions: Lead dynamic, personalized demos that don’t just showcase features but solve real problems. Take a consultative approach, uncovering challenges and positioning Mongoose as the clear, game‑changing solution. Use disciplined, insight‑driven sales methodology to qualify deeply, forecast accurately, and maintain a clean, predictable pipeline.
- Build Relationships That Matter: Go beyond selling—become a trusted partner to higher‑ed leaders by understanding their needs and aligning Mongoose’s solutions to their biggest challenges. Craft compelling, outcome‑focused narratives that resonate with VP‑ and C‑level leaders and turn conversations into commitments.
- Collaborate for Success: Sales isn’t a solo act. Team up with Marketing to keep a steady flow of high-quality leads, sharing insights to sharpen campaign strategies. Stay plugged into Product updates so you’re always one step ahead in positioning Mongoose’s competitive edge. Work closely with Revenue and Client Success to ensure a smooth transition from prospect to long-term partner.
- Measure and Improve: Keep your pipeline airtight in HubSpot, tracking every opportunity with precision. Regularly review performance data and share insights that help refine your approach. Use data as your secret weapon—turning insights into action and consistently surpassing your sales goals.
What You'll Bring to the Table
- A Passion for Closing Deals: The thrill of the chase, the art of the pitch, the satisfaction of sealing the deal—you thrive on all of it. You have 2-5 years of experience in SaaS sales or higher ed tech, with a proven track record of not just hitting but crushing quotas.
- Consultative Selling Skills: You ask the right questions, truly listen, and craft solutions that make an impact. Complex ideas? No problem—you break them down into compelling, actionable insights that resonate with decision-makers.
- Relationship-Driven Mindset: Whether it’s an in-person meeting or a quick Zoom, you know how to build trust and credibility. You don’t just sell—you help people solve real problems and take pride in being part of their success.
- Creative and Resilient: You think outside the box, whether it’s a new approach to outreach or a fresh angle for engaging prospects. When you hit a roadblock, you pivot, adapt, and turn every “no” into momentum for the next “yes.”
- Data-Driven and Organized: You know that sales isn’t just about gut instinct—it’s about tracking, analyzing, and optimizing. You love using data to refine your strategy, and if you’ve worked with HubSpot or another CRM, you know how to keep your pipeline clean and your insights sharp.
- Higher Ed Knowledge (a Plus, Not a Must): Experience in the higher ed space is great, but it’s not a deal-breaker. What matters most is your ability to learn fast, adapt quickly, and understand what makes this industry tick.
- Grit… Yes, We Said Grit: Tech sales isn’t for the faint of heart—it takes resilience, adaptability, and a relentless drive to succeed. You bring the courage, determination, and grit to thrive in a fast-moving, ever-evolving business.
Why You'll Love it Here
You’ll join a team passionate about making meaningful connections in higher education and changing lives through smarter communication. We’re all about collaboration, growth, and doing work that truly makes a difference.
Over 4,000 teams across more than 950 higher education institutions partner with Mongoose to Make Every Message Count™. Our SaaS platform helps colleges and universities drive engagement at every stage of the student lifecycle, from admissions to alumni relations.
Our values define us, and we celebrate diversity in all its forms. If you don’t meet 100% of the qualifications listed but believe you can make an impact, we encourage you to apply. We value diverse perspectives and are eager to hear what you can bring to our team.
We Offer
- Comprehensive medical, dental, and vision coverage
- 401K with company match: 100% of the 1st 3% and 50% of the next 2%
- Flexible PTO
- Competitive Leave Policies
- 13 paid holidays, including a week off between Christmas and New Year’s
If this sounds like your kind of challenge, let’s talk! Apply today and help us move people forward, one conversation at a time.
At Mongoose, we believe that diversity drives innovation, and inclusion builds stronger teams. We are proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels valued and empowered. We welcome applicants of all backgrounds, experiences, and perspectives, and we do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the application process, please let us know—we’re here to help.
Originally posted on Himalayas