初级广告运营策略师
Junior Ad Operations Strategist
关于Knorex
成立于2009年，Knorex（是提供程序化广告产品和解决方案的技术公司，帮助营销人员实时连接到全球目标受众。通过其旗舰通用营销平台Knorex XPO，将主要营销渠道（包括社交媒体、搜索、联网电视/OTT、视频、音频、展示/原生广告和电子邮件）统一在一个地方，同时通过AI自动化简化这些渠道的执行和优化。Knorex在美国和亚太地区运营。
职位描述
我们正在寻找一名（数字）广告运营专家加入我们的销售和产品开发团队，进一步推动XPO平台的发展，您的主要职责是与销售团队紧密合作，为客户提供服务。
理想的候选人是以客户为中心、能够多任务处理，并在快节奏环境中表现出色的人。您目标明确、有驱动力，喜欢成为培训、产品知识和事务处理的“首选”人物。您将是客户、销售和运营团队之间的沟通桥梁。
主要职责
- 与客户合作以识别需求。深入理解客户的业务及其目标；
- 管理所负责客户的整体期望、需求和进展；
- 协助客户理解XPO平台；
- 参与跨职能协作，支持客户和销售团队；
- 与客户、运营和技术团队紧密协调工作计划，确保活动成功且及时交付；
- 与销售团队协作，与客户回顾结果和新策略提案，为下一次活动提供及时反馈；
- 优先处理任务以满足多个截止日期；
期望的技能和经验
- 数字媒体和/或IT领域1至3年工作经验者优先；
- 精通Excel和高级Excel；
- 对网络、技术、媒体和广告领域充满热情并有良好理解；
- 具有强烈的客户服务意识，良好的人际交往能力、主动性和及时跟进能力；
- 能够学习和操作软件工具；
- 具备创造力和分析能力，以理解客户需求并提供满意的解决方案；
- 能够优先处理和应对多项任务；
- 能够在压力下工作，适应快速变化的环境。
查看英文原文
About Knorex
Founded in 2009, Knorex ( is a technology company that provides programmatic advertising products and solutions to marketers to connect in real time to their desired audience worldwide. Through its flagship universal marketing platform, Knorex XPO unifies the connectivity to each of the major marketing channels including social media, search, connected TVs/OTTs, video, audio, display/native, and email, in one place, while simplifying execution and optimization across these channels through AI automation. Knorex operates across the US and APAC.
Position Description
We are currently seeking an (Digital) Ad Operations Specialist to join our sales and product development team in further growing the XPO platform where your primary responsibility will be working closely with the sales team to serve our customers.
The ideal candidate is a customer-focused, multi-tasking individual that thrives in a fast-paced environment. You are goal-oriented, driven and enjoy being the “go-to” person for training, product knowledge and getting things into order. You shall be the point of exchange for our customers, sales and operation teams.
Key Responsibilities
- Work with clients to identify requirements. Develop a critical understanding of clients' and partners' business and their objectives;
- Manage the overall expectation, needs and progress of the assigned clients' accounts;
- Assist in customers’ understanding of the XPO platform;
- Participate in cross-functional collaboration for customer and sales support;
- Coordinate work plan closely with the client, operational and technical teams to ensure successful and timely campaign delivery;
- Coordinate with our sales team to review results and new strategy proposals with clients for the next campaigns, and to provide timely feedback;
- Prioritize tasks to meet multiple deadlines;
Desired Skills and Experience
- 1 year to 3 years of working experience in digital media and/or IT preferred;
- Good Command on Ex cel and Advance Excel
- Passionate about and have a good understanding/appreciation of the Web, technology, media and advertising field;
- Strong commitment to quality customer service with good interpersonal skills, initiative and prompt follow-through;
- Able to learn and operate software tools.
- Creative, and analytical in understanding customers' needs to deliver them satisfying solutions;
- Able to prioritize and handle multiple tasks allocated;
- Able to work under pressure in a dynamic and fast-paced environment;
- Good knowledge and interest in the latest industry trends, technology solutions and best practices;
- Good command of written and communication in English;
- Possess at least a Diploma in any field, preferably in media, mass communication or IT related.
We are a team of diverse cultures, experience and expertise who are passionate and committed to creating a stimulating environment that makes innovation, creativity, curiosity, boldness and unconventional thinking an integral part of how we think, how we operate and how we approach our business.
Our goal for our staff is simple — provide our staff with the most conducive environment and give them the autonomy to operate to realize their potential and goal. Thus, enlisting a highly driven and enthusiastic kindred spirit is our priority. Here at Knorex, we offer you the possibility to discover and develop your strengths by providing you ample opportunities to challenge yourself to strive beyond what you can do right now.
Originally posted on Himalayas