客户总监, 战略银行业务
Account Director, Strategic Banking
关于团队
OpenAI 的使命是打造安全的人工通用智能（AGI），使全人类受益。这项长期任务将世界上最优秀的科学家、工程师和商业专业人士聚集在一个实验室中，共同实现这一目标。
为实现这一使命，我们的市场进入（GTM）团队负责帮助客户了解如何利用和部署我们功能强大的 AI 产品来改善他们的业务。该团队由销售、解决方案、支持、市场和合作专业人员组成，他们共同努力，创造有价值解决方案，以让更多用户使用 AI。
关于职位
作为专注于战略银行业务的客户总监，你将负责与领先的全球银行机构建立高管级关系。你将帮助这些机构安全有效地部署 OpenAI 的技术，以改变客户体验、现代化运营、提升员工生产力、加速财务分析、加强风险管理，并解锁新的 AI 驱动的业务能力。
此职位结合了金融服务专业知识、技术深度、商业敏锐度和以关系驱动的企业销售。你将与研究人员、工程师和金融服务解决方案策略师紧密合作，设计安全、合规且具有高影响力的 AI 部署方案。
此职位位于纽约市。我们采用每周三天在办公室的混合办公模式，并为新员工提供搬迁协助。
在此职位上，你将：
- 管理专注的战略银行业务客户组合，制定长期战略客户计划。
- 领导涉及业务、技术、运营和高管利益相关者的复杂多干系方销售流程。
- 与解决方案和研究工程团队合作，设计能展示可衡量业务影响的试点项目。
- 与合规、隐私、安全和风险团队协作，确保在高度监管环境中负责任地部署 AI。
- 负责收入和使用目标；管理预测和管道报告。
- 监控银行业、监管和 AI 趋势，指导客户和产品策略。
- 在行业会议和思想领导活动（如 Money20/20、Sibos、美国银行家协会活动）中代表 OpenAI。
- 与市场、合作和传播团队跨职能合作，构建战略银行业务的市场进入策略。
如果你具备以下条件，可能会在这个职位上表现出色：
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About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the role
As an Account Director focused on Strategic Banking you will own executive-level relationships with leading global banking institutions. You’ll help these organizations safely and effectively deploy OpenAI’s technology to transform customer experiences, modernize operations, enhance employee productivity, accelerate financial analysis, strengthen risk management, and unlock new AI-powered business capabilities.
This role blends financial services expertise, technical depth, business acumen, and relationship-driven enterprise sales. You will collaborate closely with researchers, engineers, and financial services solution strategists to design secure, compliant, and high-impact AI deployments.
This role is based in New York City. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.
In this role, you’ll:
- Manage a focused portfolio of Strategic Banking accounts, developing long-term strategic account plans.
- Lead complex, multi-stakeholder sales cycles across business, technology, operations, and executive stakeholders.
- Partner with Solutions and Research Engineering to design pilots that demonstrate measurable business impact.
- Collaborate with compliance, privacy, security, and risk teams to ensure responsible deployment of AI in highly regulated environments.
- Own a revenue and consumption target; manage forecasts and pipeline reporting.
- Monitor banking industry, regulatory, and AI trends to guide customer and product strategy.
- Represent OpenAI at industry conferences and thought leadership events (e.g., Money20/20, Sibos, American Bankers Association events).
- Partner cross-functionally with Marketing, Partnerships, and Communications to build the Strategic Banking go-to-market motion.
You might thrive in this role if you:
- 14+ total years selling complex enterprise software or platform-as-a-service solutions.
- 4+ years selling to large global banking organizations.
- Proven success achieving annual revenue targets >$2M+ in regulated industries.
- Experience managing C-suite relationships, including CIOs, CTOs, Heads of Digital, Operations, Risk, and Lines of Business.
- Strong understanding of banking workflows across retail banking, commercial banking, investment banking, capital markets, payments, or wealth management.
- Demonstrated ability to design and execute complex deal and partnership strategies.
- Are customer-centric and can translate complex business needs into transformative AI solutions.
- Are a builder who enjoys designing scalable systems and repeatable sales motions from the ground up.
- Are a strategist who anticipates industry shifts and guides enterprise customers through them.
- Are energized by ambiguity and motivated to create structure and clarity across complex, cross-functional engagements.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.
OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.