维护协调员
Maintenance Coordinator
职位地点：居家办公
用工类型：全职或兼职（根据客户要求）
工作班次：美国工作时间
关于我们
OurAssistants 将企业与顶级虚拟助理（VA）连接起来，以优化运营并提高生产力。我们专注于将有技能的专业人士匹配到各个行业，确保无缝的远程工作体验。加入我们，成为一支重视卓越和创新的动态团队的一员。了解更多信息，请访问 。
职位概述
我们正在寻找一位高度组织化且反应迅速的维护协调员，负责管理物业维护请求、供应商分配和工单跟进。理想的候选人将在租户、供应商和物业经理之间协调维修和服务需求，确保维护问题及时且高质量地解决。
主要职责
- 通过电话、电子邮件或物业管理软件接收并回应维护请求
- 协调供应商和技术人员创建、分配和监控工单
- 与租户和物业业主沟通服务更新
- 跟进未完成的工单，确保按时完成并提升住户满意度
- 核实并处理供应商发票，确保准确性和完整性
- 以适当紧迫性处理紧急维护情况
- 维护详细的维护日志和供应商绩效记录
- 为物业经理和业主生成维护活动报告
资格与技能
要求：
- 2年以上物业管理或维护协调经验
- 熟悉物业管理软件（如 AppFolio、Buildium、Propertyware）
- 优秀的英语沟通能力，包括书面和口头表达
- 能够优先处理并同时管理多个维护请求
- 强大的问题解决和决策能力
- 有与供应商、承包商和维护团队协调的经验
优先考虑：
- 有处理住宅和物业维护的经验
- 了解维护流程、服务 SLA 和住户满意度实践
- 有处理非工作时间或紧急维护请求的经验
其他要求
- 必须目前居住在菲律宾或拉丁美洲
- 必须拥有稳定的网络连接和适合远程工作的设备
薪酬与福利
- 永久居家办公配置
- 持续的培训和职业发展机会
- 协作和支持的工作环境
查看英文原文
Location: Work from Home
Type of Employment: Full-time or Part-time (depends on client requirements)
Work Shift: US Business Hours
About Us
OurAssistants connects businesses with top-tier Virtual Assistants (VAs) to streamline operations and enhance productivity. We specialize in matching skilled professionals to various industries, ensuring a seamless remote work experience. Join us and be part of a dynamic team that values excellence and innovation. Learn more at .
Job Summary
We are looking for a highly organized and responsive Maintenance Coordinator to manage property maintenance requests, vendor assignments, and work order follow-ups. The ideal candidate will coordinate repair and service needs between tenants, vendors, and property managers, ensuring timely and high-quality resolution of maintenance issues.
Key Responsibilities
- Receive and respond to maintenance requests via phone, email, or property management software
- Create, assign, and monitor work orders in coordination with vendors and technicians
- Communicate service updates with tenants and property owners
- Follow up on open work orders to ensure timely completion and resident satisfaction
- Verify and process vendor invoices for accuracy and completeness
- Manage emergency maintenance situations with appropriate urgency
- Maintain detailed maintenance logs and vendor performance records
- Generate maintenance activity reports for property managers and owners
Qualifications and Skills
Required:
- 2+ years of experience in property management or maintenance coordination
- Familiarity with property management software (e.g., AppFolio, Buildium, Propertyware)
- Excellent English communication skills, both written and verbal
- Ability to prioritize and manage multiple maintenance requests simultaneously
- Strong problem-solving and decision-making abilities
- Experience coordinating with vendors, contractors, and maintenance teams
Preferred:
- Background in handling residential and property maintenance
- Knowledge of maintenance workflows, service SLAs, and tenant satisfaction practices
- Experience in handling after-hours or emergency maintenance requests
Additional Requirements
- Must be currently residing in the Philippines or Latin America
- Must have a stable internet connection and remote-ready workstation
Compensation and Benefits
- Permanent work-from-home setup
- Ongoing training and professional development opportunities
- Collaborative and supportive work environment
- Competitive salary
Originally posted on Himalayas