高级软件工程师（Elixir）
Senior Software Engineer (Elixir)
在前线业务中运营是一个大多数软件从未触及的运营难题。按班次计算的劳动力成本、因地区和岗位而异的合规要求，以及利润如此微薄，以至于一个设计糟糕的排班表可能会让一个季度的业绩陷入困境。这比大多数白领SaaS更难解决，但前线行业雇佣了全球80%的劳动力，却只获得了过去十年软件投资的1%。
我们认为这是因为问题需要AI，而不仅仅是更好的软件，才能被解决。前线组织掌握着大量运营数据。如果正确使用，这些数据可以让员工承担真正运营业务的部分，而不仅仅是报告业务。这就是我们在Sona正在构建的，而且现在还处于早期阶段，你现在构建的系统三年后仍将是基础。
我们从N47、Felicis、Gradient和Northzone筹集了超过1000万美元，与英国和美国的100多家企业客户签约，并在伦敦、纽约、奥斯汀和里斯本开设了办公室。更多关于在Sona工作的情况[这里](https://www.sona.ai/careers)。
**职位简介**
我们正在招聘高级软件工程师加入我们的产品团队，帮助构建下一代人员管理工具。这不是一个传统的工程角色——在Sona，工程师深度参与产品开发过程，直接与客户合作以了解他们的痛点，并将这些洞察转化为已发布的解决方案。
AI工具是我们的核心工作方式。代码代理生成我们大部分代码，你的工作是指导、纠正和架构——而不是亲自输入每一行代码。你将使用Claude Code、Cursor或类似工具作为日常工作的核心部分，我们会在面试过程中评估这方面的能力。要做好这一点，你需要具备扎实的Elixir专业知识——足以判断代理输出是否错误并知道如何修复。
日常工作中，你将在一个跨职能的产品团队中工作，对如何达成结果有较大的自主权。你将参与从PR FAQs和启动对话中定义功能和范围，而不是接手完全指定的工单。你还将有机会在一年内轮岗到不同的产品领域——排班、薪资、人力资源、员工参与度——提供大多数工程角色无法提供的广度。
该职位为远程优先，面向欧洲时区的任何人，每季度会有一次线下团队对齐会议和客户研讨会。
查看英文原文
Running a frontline business is an operational puzzle most software has never touched. Shift-by-shift labour costs, compliance that changes by region and by role, and margins thin enough that a badly built rota can sink a quarter. It's a harder problem than most white-collar SaaS, and yet frontline sectors employ 80% of the global workforce and have received about 1% of the last decade's software investment.
We think that's because the problem needed AI, not just better software, before it was solvable. Frontline organisations sit on enormous amounts of operational data. Used properly, that data lets agents take on real parts of running the business rather than just reporting on it. That's what we're building at Sona, and it's early enough that the systems you build now will still be foundational in three years.
We've raised over $100M from N47, Felicis, Gradient and Northzone, signed more than 100 enterprise customers across the UK and US, and opened offices in London, New York, Austin and Lisbon. More on working at Sona [here](https://www.sona.ai/careers).
**About the Role**
We're hiring Senior Software Engineers to join our product teams and help build the next generation of workforce management. This isn't a traditional engineering role - at Sona, engineers are deeply embedded in the product development process, working directly with customers to understand their pain points and turning those insights into shipped solutions.
AI tooling is central to how we work. Coding agents produce the majority of our code, and your job is to direct, correct, and architect - not type every line yourself. You'll use tools like Claude Code, Cursor, or similar as a core part of your daily workflow, and we'll assess that proficiency as part of the interview process. To do that well, you need strong Elixir expertise - enough to know when an agent's output is wrong and how to fix it.
Day to day, you'll work within a cross-functional product team with significant autonomy over how to reach outcomes. You'll participate in defining features and scope from PR FAQs and kick-off conversations rather than picking up fully specified tickets. You'll also have the opportunity to rotate across different product domains throughout the year - scheduling, payroll, HR, staff engagement - giving you breadth that most engineering roles don't offer.
This role is remote-first for anyone based in a European timezone, with quarterly in-person team alignment sessions and client workshops in London. It's not a fully isolated remote setup - you'll need flexibility to travel for the moments that matter.
**Responsibilities**
- Own features end-to-end across Sona's platform, from scoping through to delivery, including in the mobile app
- Use AI development tooling as your primary workflow - directing and evaluating agent-produced code, not writing everything from scratch
- Work directly with customers through workshops, feedback sessions, and discovery conversations to ensure what you build solves real problems
- Collaborate closely with Product Managers and Product Designers to shape solutions from vague requirements and kick-off outputs
- Contribute to multiple product domains across the year, building deep understanding of workforce management challenges
- Participate in the product development process - challenging scope, suggesting approaches, and making pragmatic trade-offs between the ideal solution and the right one for now
**Requirements**
- You're a senior engineer who's comfortable owning features from scoping to production - not just executing against a spec
- You have professional Elixir experience - enough to evaluate and correct agent-produced code in a production codebase
- AI development tooling is already embedded in how you work, not something you've experimented with once or twice. You can articulate your workflows and demonstrate them under pressure
- You care about understanding customer problems as much as solving technical ones, and you're comfortable being in front of customers directly
- You communicate clearly and concisely - adapting for technical and non-technical audiences alike
- You're pragmatic: you can let go of a strongly held opinion when the situation calls for it, and you make trade-offs consciously
- Bonus: full-stack experience including React Native, background at a product-led engineering team or high-growth B2B SaaS company, or familiarity with HR/workforce management domains
**Benefits**
- Salary: £85-105k
- Remote-first (Europe timezone) with quarterly in-person sessions and client workshops in London
- Share options
- 35 days annual leave (25 days standard plus 10 flexible public holiday days)
- Extra day of leave for every year of service
- Pension contributions matched up to 5%
- Comprehensive health insurance
- Enhanced parental leave & pay
- Salary sacrifice childcare scheme (Workplace Nursery)
- Co-working space stipend for those based outside London
- Annual all expenses paid team retreats
- The latest Macbook and equipment budget for your home office
- Professional development budget
- Unlimited free books
_Note: this represents a typical salary and benefits package for a UK-based, full-time employee. Exact details may vary based on location and employment type but we try to be as fair as possible to all of our team members. Please ask your contact in the Talent team to clarify the available benefits for you._