报销经理
Reimbursement Manager
我们是Local Infusion。
Local Infusion是美国增长最快的输注服务提供商，我们的使命是变革专科输注行业，因为患者值得更好的治疗。通过提供以患者为中心的优质护理和推动其运作的专有AI驱动技术，Local Infusion加快了获取速度，简化了工作流程，并改善了所有参与输注旅程的人的成果——从患者、临床医生到健康计划、医疗系统、雇主和制药公司。
临床医生可以花更少时间在文书工作上，更多时间与患者相处，为医疗保健带来安慰、联系和社区感。有了Local Infusion，每一位患者和每一个护理团队都能得到全程支持。
欺诈与安全通知：请注意，所有关于Local Infusion职位机会的沟通将仅来自@域名的电子邮件地址。如果您收到其他域名的消息，请忽略。
职位描述
Local Infusion正在寻找一位经验丰富的、注重细节的收入周期专业人员，负责整个组织的报销表现——识别并解决拒付、账单操作、支付不足和付款人差异问题，并推动及时准确的索赔解决。如果您在账单、拒付管理、收款方面有扎实的背景，并对输注收入周期有全面的理解，这个职位将为您提供一个快速发展的组织的报销策略制定机会。
主要职责
- 管理付款人余额的收款流程，设定应收账款周转天数（DSO）和逾期应收账款的目标
- 识别拒付和支付不足的根本原因；实施流程改进以减少重复性问题
- 监督端到端的账单操作，包括费用捕获、索赔提交和拒付管理
- 监控关键绩效指标（干净索赔率、拒付率、收款率、应收账款逾期情况），并向管理层报告趋势
- 监督、培训和发展账单/收款员工；设定个人和团队的绩效目标
- 确保符合付款人合同、编码指南和适用法规（例如HIPAA、CMS规则）
- 准备收入周期表现的月度报告和预测
- 主导与账单实践相关的审计和质量控制
- 向收入周期总监汇报
要求
- 本科优先
- 至少五年收款、账单和/或现金录入经验
查看英文原文
We are Local Infusion.
Local Infusion is the fastest growing infusion provider in the United States, with a mission to transform the specialty infusion industry, because patients deserve better. By providing both exceptional, patient-centered care and the proprietary, AI-driven technology powering it, Local Infusion accelerates access, simplifies workflows, and improves outcomes for everyone in the infusion journey — from patients and clinicians to health plans, health systems, employers, and pharma.
Clinicians can spend less time on paperwork and more time with patients, bringing comfort, connection, and community back to healthcare. With Local Infusion, every patient and every care team is fully supported, every step of the way.
Fraud and Security Notice: Please note that all communication regarding job opportunities at Local Infusion will come exclusively from an @ email address. If you receive messages from any other domain, please disregard them.
The Role
Local Infusion is seeking an experienced and detail-oriented revenue cycle professional to own reimbursement performance across the organization - identifying and resolving denials, billing operations, underpayments, and payer variances, and driving timely, accurate claim resolution. If you have a strong background in billing, denial management, collections, and a comprehensive understanding of infusion revenue cycle, this role offers the opportunity to shape reimbursement strategy for a rapidly growing organization.
Key Accountabilities
- Manage the collections process for payer balances, setting targets for days sales outstanding (DSO) and aged AR
- Identify root causes of denials and underpayments; implement process improvements to reduce recurring issues
- Oversee end-to-end billing operations, including charge capture, claims submission, and denial management
- Monitor key performance indicators (clean claim rate, denial rate, collection rate, AR aging) and report trends to leadership
- Supervise, train, and develop billing/collections staff; set individual and team performance goals
- Ensure compliance with payer contracts, coding guidelines, and applicable regulations (e.g., HIPAA, CMS rules)
- Prepare monthly reporting and forecasts for revenue cycle performance
- Lead audits and quality control related to billing practices
- Report to the Director of Revenue Cycle
Requirements
- Bachelor's degree preferred
- Minimum of five (5) years of collections, billing, and/or cash posting experience in the specialty infusion or oncology healthcare setting
- Strong knowledge of payer requirements, claims processes, and denial management
- Experience with billing/EHR systems and clearinghouses and strong analytical skills
- Excellent leadership, communication, and problem-solving skills
The Local Infusion Way
Local Infusion is a respectful upbeat team united by our mission of shaping the way specialty infusion care is delivered. We are highly ambitious but understand that in order to do a great job, we have to take care of ourselves; we expect that you will have time and energy devoted to your families, friends and hobbies.
As part of our team, full-time employees get:
- Medical, dental, and vision insurance through our employer plan
- Short and long-term disability coverage
- 401(k) — as an early-stage startup, and we match!
- 15 Days PTO — and we want you to take it!
- Competitive paid parental leave and flexible return to work policy.
- We invest in your career. Our company is growing quickly, and we'll give you the opportunity to do the same. You'll have access to a number of professional development opportunities so that you can keep up with the company's evolving needs and grow your career along the way.
We don’t discriminate—Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision.
What It's Like to Work at Local Infusion
Originally posted on Himalayas