热线法律顾问
Hotline Paralegal
Legal Services NYC (LSNYC) 为低收入纽约市民争取种族、社会和经济正义，对抗贫困。50 多年来，我们挑战导致人们陷入贫困的系统性不公，并提供法律服务，帮助我们的客户满足住房、收入和经济安全、家庭和移民稳定、教育和医疗保健等基本需求。LSNYC 是全国最大的民事法律服务提供者；我们在全市五个区的社区办公室和外展站点拥有超过 600 名员工，每年帮助数十万纽约市民。我们与众多基于社区的组织、由客户运营的组织、当选官员、公共机构、义务律师和法院合作，以最大化我们的成效。我们的工作反对歧视，帮助实现所有低收入纽约市民的公平。
LSNYC 员工有诸多成长和职业发展的机会，包括访问我们内部的正义学习中心，该中心提供免费 CLE 学分并有机会作为培训师获得经验。
Legal Services NYC 寻找一名接待助理律师，负责我们的全市接待热线。接待热线助理律师在我们机构中扮演重要角色。该团队是我们的前线之一，实时响应寻求法律帮助的低收入个人和家庭。接待热线助理律师的职责包括接听电话、进行资格筛查、将客户信息录入数据库、撰写案件记录、在律师监督下提供咨询、安排预约、向客户发送预约函和后续信息，并提供外部转介。接待热线助理律师也可能被要求在非正常工作时间进行现场接待。接待热线助理律师将与主管律师密切合作，并有机会了解许多不同的法律实务领域。这是一项完全远程的工作。
任职要求包括：
- 出色且一贯的写作和人际沟通能力——特别是能够快速准确地采访并识别客户的需求，同时以同理心和好奇心积极倾听；
- 出色的沟通习惯，始终保持及时和响应迅速；
- 出色的组织能力，特别是在任务优先级排序和完成方面；
- 能在快节奏、高度结构化、高负荷的工作环境中表现出色；
查看英文原文
Legal Services NYC (LSNYC) fights poverty and seeks racial, social and economic justice for low-income New Yorkers. For over 50 years, we have challenged systemic injustices that trap people in poverty and provided legal services that help our clients meet basic needs for housing, income and economic security, family and immigration stability, education, and health care. LSNYC is the largest civil legal services provider in the country; our staff of more than 600 people in neighborhood-based offices and outreach sites across all five boroughs helps hundreds of thousands of New Yorkers annually. We partner with scores of community-based and client-run organizations, elected officials, public agencies, pro bono lawyers, and the courts to maximize our effectiveness. Our work fights discrimination and helps to achieve equity for all low-income New Yorkers.
LSNYC employees have numerous opportunities for growth and professional development, including access to our internal Justice Learning Center, which provides opportunities to earn free CLEs and gain experience as a trainer.
Legal Services NYC seeks one intake paralegal to staff the Access Line, our citywide intake hotline. Access Line paralegals perform an essential role in our agency. The team serves as an important front line for our work and responds in real time to low-income individuals and families seeking legal help. Access Line paralegal duties include answering phones, performing eligibility screening, entering client information into a database, writing case notes, giving advice under the supervision of an attorney, scheduling appointments, sending appointment letters and follow-up information to clients, and providing outside referrals. Access Line paralegals may also be asked to perform off-site intake outside of regular business hours. Access Line paralegals can expect to work closely with supervising attorneys and will have the opportunity to learn about many different legal practice areas. This is a fully remote position.
Qualifications include:
- Excellent, consistent writing and interpersonal communication skills- especially the ability to interview and identify a clientâs needs quickly and accurately, while actively listening with empathy and curiosity;
- Excellent communication habits that are consistently prompt and responsive;
- Excellent organizational skills particularly regarding prioritizing and following through on tasks;
- Thrives in a fast-paced, highly structured, high volume work environment while maintaining quality standards;
- Consistent ability to pay close attention to detail and follow directions: both written and oral;
- Excellent, consistent computer skills â including case management software, Word, and email â and comfort with learning new programs;
- Motivation and enthusiasm for helping communities in need, and ability to work with people from a range of backgrounds â including low-income clients and LSNYC staff;
- Capacit
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