人力资源运营总监
Senior Director of People Operations
🚀 我们致力于让金钱为每个人服务。
我们告别了传统银行复杂且令人困惑的方式。
从预付卡开始，我们的产品在过去十年中在英国有了很大发展。除了[个人](https://monzo.com/current-account/personal)和[企业](https://monzo.com/business-banking)银行账户，我们还提供[联名账户](https://monzo.com/current-account/joint-account)、[16-17岁青少年账户](https://monzo.com/current-account/16-17)、[免费儿童账户](https://monzo.com/current-account/under-16s)以及[信用卡](https://monzo.com/flex)，未来还将推出更多令人兴奋的新功能。我们的英国客户还可以[储蓄](https://monzo.com/savings)、[投资](https://monzo.com/investments)并[合并养老金](https://monzo.com/pensions)。
凭借我们鲜艳的珊瑚色卡片和提前收款功能，加上社交媒体上的金融教育和获奖的客户服务，我们一直致力于为客户创造难忘的体验！
我们不只销售产品——我们希望通过Monzo解决问题，改变生活 ❤️
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📍伦敦/卡迪夫/英国远程 | 💰有竞争力的薪资 + 股权 + 与绩效挂钩的激励奖金 + [福利](https://monzo.com/careers/) ✨
**我们的HR团队⭐**
我们称之为Monzo魔法。使命、行动、成长、包容、关怀。它贯穿我们所做的每一件事，在HR团队中，我们通过聚集以使命为导向的人才，以不同的方式开展工作和银行业务，来为Monzo的成功奠定基础。
我们营造一种以客户为中心的文化，将科技的最佳与银行业务的最佳结合。我们赋能一个多元化、高绩效、创新且敏捷的团队，让他们完成职业生涯中最有影响力的工作。
我们正在寻找一位有远见且高度战略性的领导者，塑造并引领我们如何优化人力资源流程，并利用技术发挥全球员工的影响力和价值。
直接向我们的副总裁，薪酬与人力资源运营汇报，该职位将负责并领导Monzo关键的人力资源运营支柱：人力资源技术、人力资源分析与洞察、全球流动性和人力资源运营与薪酬。你将与领导层紧密合作，为Monzo的全球员工建立无缝、数据驱动的基础。
这是一个加入Monzo的绝佳时机。你将继承一支才华横溢、经验丰富的专家团队，在组织的关键转型期发挥作用。
查看英文原文
**_🚀 We’re on a mission to make money work for everyone._**
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as [personal](https://monzo.com/current-account/personal) and [business](https://monzo.com/business-banking) bank accounts, we offer [joint accounts](https://monzo.com/current-account/joint-account), [accounts for 16-17 year olds](https://monzo.com/current-account/16-17), a [free kids account](https://monzo.com/current-account/under-16s) and [credit cards](https://monzo.com/flex) in the UK, with more exciting things to come beyond. Our UK customers can also [save](https://monzo.com/savings), [invest](https://monzo.com/investments) and [combine their pensions](https://monzo.com/pensions) with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
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📍London/Cardiff/UK Remote | 💰competitive salary + equity + Incentive Awards tied to your performance + [Benefits](https://monzo.com/careers/) ✨
**Our People team⭐**
We call it Monzo Magic. Mission. Action. Growth. Inclusion. Care. It runs through everything that we do and within the People Team it’s how we set Monzo up for success by bringing mission-led people together to do work and banking differently.
We foster a culture that centres on our customers and brings together the best of tech with the best of banking. We empower a diverse, high-performing, innovative and agile workforce in doing the most impactful work of their careers to date.
We’re looking for a visionary and highly strategic leader to shape and lead how we streamline people processes and use technology to leverage the impact and value of our global workforce.
Reporting directly to our VP, Reward & People Operations, this role will own and lead Monzo’s vital people operations pillars: People Technology, People Analytics & Insights, Global Mobility, and People Operations & Payroll. You will partner closely with leadership to build a seamless, data-driven foundation for Monzo’s global workforce.
This is a brilliant time to join Monzo. You will inherit a talented, established group of SMEs at a pivotal transition time for the organisation as we implement our new HRIS (Workday), accelerate the adoption of AI technologies across the organisation, and are expanding the business into Europe.
**🔑You’ll play a key role by...**
- You’ll create and champion a multi-year strategy and technical roadmap that aligns with our overall business goals, delivering seamless People processes
- You’ll be responsible for setting and driving the AI strategy across the People Team, leading an existing cross team People AI project squad
- You’ll be responsible for navigating governance and Executive stakeholder management, enabling the teams to focus on execution
- You’ll act as a thought leader, bringing the best industry practices to drive automation, continuous process improvement, leveraging technology to enhance self-service and digital transformation across all people touchpoints, improving the experience for Monzonauts, candidates, and managers
- You’ll lead activity to mature our people analytics capabilities, ensuring we have high-quality insights and predictive analytics that help leadership make evidence-based people decisions
- You’ll collaborate with your team leads to manage strategic relationships and optimise commercial budgets with external tech vendors and operational partners, ensuring we select, negotiate, and implement the highest-quality solutions for Monzo's scaling needs
- You’ll champion and uphold strong governance, control frameworks, and auditable processes across payroll, mobility, and systems to protect the integrity of our data, ensure compliance with localised employment laws, and pass financial audits with flying colours
- You’ll oversee the review of Monzo’s global payroll infrastructure and operations
#### Direct reports:
- **People Operations & Payroll Lead** - lead a team of payroll and people operations associates
- **Head of People Technology** (Systems & Data) - responsible for a team of people systems and data experts, owner of HRIS implementation and our full people systems stack
- **Global Mobility Lead**- leads a team responsible for Monzo’s global mobility and immigration programmes
- **People Analytics & Insights Specialist** - 🆕role (to hire) responsible for delivering enhanced people and performance analytics and insights
**🤩 We’d love to hear from you if…**
- You’ve got extensive experience designing and leading People Operations and Technology strategies at scale, and you’re just as comfortable moving from high-level organisational design to getting your hands dirty
- You know the inner workings of People infrastructure inside and out - from payroll cycles and global mobility frameworks to managing complex enterprise HRIS ecosystems (ideally with direct exposure to Workday implementations or governance) - and you excel at navigating global, matrixed environments
- You are a collaborative, consultative leader and expert stakeholder manager, comfortable partnering with our VP and C-suite team to translate complex technical, compliance, or operational challenges into clear, business-focused narratives
- You are deeply clued up on GDPR, data privacy laws, localised payroll regulations, and international employment compliance.
- And of course, you’re an inspiring, passionate people leader who loves enabling and supporting technical experts and SMEs, fostering continuous development and improved ways of working.
- Experience in any of the following systems (desirable, not mandatory): Hibob, Workday, Greenhouse, Lattice, Peakon, Globalshares, Pave, Looker
**🙌 What’s in it for you**
💰 Competitive salary range ➕ Equity ➕ Incentive Awards tied to your performance.
📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London)
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more! [Read our full list of benefits](https://monzo.com/careers/).
**🌈** **The application journey has 3 key steps**
- **Call with Recruiter**
- **Initial Call with Hiring Manager**
- **3 Loop Interviews**
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. [You can read them here.](https://monzo.com/blog/the-ultimate-guide-on-using-ai-to-ace-an-interview-at-monzo)
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
#LI-DH1 #LI-REMOTE
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**Equal opportunities for everyone**
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our [blog](https://monzo.com/blog/diversity-and-inclusion), 2026 [Diversity and Inclusion Report](https://monzo.com/blog/our-2026-diversity-and-inclusion-report) and 2025 [Gender Pay Gap Report.](https://monzo.com/blog/gender-pay-gap-report-2025)
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊