质量保证经理 I (鞋类)
Manager I, Quality Assurance (Footwear)
**关于我们：**
我们是品牌建设者，专注于将Calvin Klein和TOMMY HILFIGER打造成为全球最受欢迎的生活方式品牌，同时将PVH定位为本行业表现最佳的品牌集团之一。在我们的价值观指引下，借助我们的规模和全球影响力，我们正以一个团队、一个愿景、一个计划，推动时尚向前发展。这就是“我们的力量”，这就是“PVH+的力量”。
PVH最大的优势之一就是我们的员工。我们共同的愿望是创造一个每个人都被重视、每个声音都被听到的工作环境，并致力于培养一个包容且多元的员工社区，让每个人都有强烈的归属感。了解关于PVH的包容与多样性 **[请点击这里](https://www.pvh.com/responsibility/inclusion-diversity)**。
**职位概述：**
所有品牌战略、产品开发和创新均由美国的某些PVH附属公司主导和推动，针对Calvin Klein和TOMMY HILFIGER在北美、亚洲和南美销售的产品；以及荷兰的某些PVH附属公司主导和推动，针对TOMMY HILFIGER Europe和Calvin Klein Europe在亚洲地区销售的产品。本职位描述中的职位将帮助上述提到的PVH相关方满足其运营和战略需求。
- 通过适当的激励和启发，实现真正的团队合作。
**主要职责/责任：**
- 通过参与生产前测试、与QA一起进行在线和最终检验，管理并提升所负责鞋类供应商和制造工厂的质量表现。
- 通过各种审计、数据分析、流程审查和纠正措施管理，推动供应商质量改进。
- 与跨职能团队合作，在生产前测试和批量生产期间识别和缓解产品和制造风险。
- 领导质量问题、客户投诉和产品故障的调查，确保有效的根本原因分析和CAPA实施。
- 监督工厂质量体系、GMP合规性和GMP审计、产品检验和发货放行活动。
- 指导工厂的质量保证团队和FCQA，通过公司目标导向、培训、辅导和纪律处分，实现团队目标；沟通工作期望；制定、监控、评估和回顾工作绩效。
查看英文原文
**About Us:**
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.
One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.Learn more about Inclusion & Diversity at PVH **[here](https://www.pvh.com/responsibility/inclusion-diversity)**.
**POSITION SUMMARY:**
**All brands strategy, product development and innovation are led and driven by certain PVH affiliates in the US with respect to products under the Calvin Klein, and Tommy Hilfiger sold in NA, Asia and SA; and in the Netherlands with respect to products bearing the Tommy Hilfiger Europe, Calvin Klein Europe with respect and sold in the Asia region. The position in this job description helps the above mentioned PVH related parties meet their operating and strategic needs.**
- ## To develop the true team effort through proper motivation and inspiration.
**PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES:**
- Manage and improve quality performance across assigned footwear suppliers and manufacturing facilities via participating in Preproduction trials, conducting inline and final inspections together with QAs for all production factories.
- Drive supplier quality improvement through different kinds of audits, data analysis, process reviews and corrective action management.
- Partner with cross-functional teams to identify and mitigate product and manufacturing risks during Pre-production trials and mass production.
- Lead investigations of quality issues, customer complaints and product failures, ensuring effective root cause analysis and CAPA implementation.
- Oversee factory quality systems, GMP compliance and GMP audits, product inspections and shipment release activities.
- Coaching quality assurance team and FCQA in factories to achieve objectives by Company, orienting, training, counseling, and disciplining teammate; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions enforcing policies and procedures.
- Lead and develop the Quality Assurance team to achieve operational excellence and business objectives.
- Monitor quality KPIs, prepare management reports and provide recommendations to improve quality performance and customer satisfaction.
- Promote a culture of quality ownership, continuous improvement and consumer-focused decision making
**INTERNAL & EXTERNAL CONTACTS:**
- **Internal Contacts:** Regional QA Manager, Merchandising Team, FTC/ CRT, Market team, Global Leverage QA team
- **External Contacts:** Vendors
**SUPERVISORY RESPONSIBILITIES:**
- **Direct:**Local Quality Assurance Team
- **Indirect:** Vendor FCQA teams
**BUDGETARY RESPONSIBILITIES:**
- Annual Team Travel Budget.
**DECISION MAKING:**
- Make the quality decision on any audits.
**RESOURCEFULNESS/CREATIVITY**
- Develop the team through motivation and inspiration
**ENVIRONMENT**:
- Able to work in a matrix environment with multiple supervisors
- Ability to be flexible and adaptable
- Able to communicate and work with the management teams
**CORE VALUE:**
- Embrace PVH's core values: Individuality, Partnership, Passion, Integrity, and Accountability.
**QUALIFICATIONS & EXPERIENCE:**
**Education & Experience:**
- College degree or above
- Minimum 8+ years of footwear quality, technical or manufacturing experience, including 3+ years in a quality leadership role.
- Good command of written and spoken English. Mandarin speaking is advantage but is not mandatory
- Willingness to travel frequently within and outside Vietnam.
**Skills:**
- Strong leadership, communication, stakeholder management and problem-solving skills.
- Proven expertise across athletic footwear, women's fashion footwear, and men's and women's casual footwear categories.
- Strong knowledge of footwear materials, construction methods, manufacturing processes, testing requirements and quality systems.
- Demonstrated experience managing supplier quality, factory audits, product inspections, customer complaints and corrective action programs.
- Proven ability to drive supplier quality improvements and build sustainable quality capabilities across manufacturing partners.
- Proficient in Microsoft Word & Excel, MS Office
- Coaching – training and people development, skill improvement
- Process Improvement – guiding QA and factories for improvement plan
- Analyzing Information – analyze report for QA team and vendor enhancement plan
- Strategic Planning – according analyze reports and data to design systematic improvement plan
- Dealing with Complexity – clear mind set and patient to handle quality call out and QA team routine
_PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential._