解决方案架构师 - 通用业务
Solutions Architect - General Business
Elastic,搜索人工智能公司,让每个人都能实时使用所有数据找到他们需要的答案——释放企业和个人的潜力。Elastic 搜索人工智能平台被超过 50% 的财富 500 强企业使用,将搜索的精准性和人工智能的智能结合,使每个人都能加速实现重要的成果。通过利用所有结构化和非结构化数据——更有效地保障和保护隐私信息——Elastic 基于云的完整解决方案在搜索、安全和可观测性方面帮助组织实现人工智能的承诺。
- ## 该职位的职责
你是否希望产生真正的影响力,并在我们公司的成长中扮演重要角色?
在 Elastic 担任解决方案架构师,你将成为销售团队、客户、合作伙伴和社区的技术权威和值得信赖的顾问。你将通过 Elastic Stack 理解并解决客户的业务问题,通过活动和项目与区域内的 Elastic 社区互动,并通过我们的合作伙伴赋能销售。在 Elastic,一名成功的 SA 将对完美充满热情;通过持续学习和质疑现状,主动提升自身和团队。
## 你将负责的工作
- 作为你所负责地区内客户和客户经理的技术联系人。
- 深入理解客户的目标和需求,并阐述我们的产品如何满足他们的需求。
- 在客户组织的所有层级建立基于价值的关系。
- 积极参与你所在地区的所有计划和执行阶段,从初步发现到技术上的成功。
- 深入了解 Elastic 的产品和解决方案,在销售会议以及诸如见面会和会议等活动中展示我们产品的价值。
- 向销售团队提供有效定位 Elastic 产品、解决方案和服务的方法建议。
- 为合作伙伴提供入职培训、教育和赋能,并在销售周期中给予支持。
- 制作宣传材料,参与项目,并与其他 Elasticians 协作以满足个别客户的需求。
- 成为客户和社区的声音,向我们的工程和管理层团队传达需求、差距和改进建议。
- 通过自我驱动不断提升你的销售和技术技能。
查看英文原文
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
- ## What is The Role
Are you looking to make a real impact and play a meaningful role in the growth of our company?
As a Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and tackle our customer’s business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be passionate about perfection; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.
## What You Will Be Doing
- Serving as the technical point of contact for your accounts and account managers in your assigned territory.
- Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
- Crafting and owning value based relationships at all levels in customer organizations.
- Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
- Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
- Advising the sales team on effective ways of positioning Elastic products, solutions and services.
- Onboarding, educating and enabling our partners, and supporting them in sales cycles.
- Crafting collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
- Being the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams.
- Deepening both your sales and technical skills through self driven education while taking advantage of all the professional development opportunities provided by Elastic.
### What You Bring
- A track record of success in a technical presales role-- enough experience selling and implementing technology to earn your customer’s trust.
- A proven track record to articulate and sell the benefits of modern platforms, software and technologies.
- A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
- A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
- An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?
- The ability to inspire groups, both large and small.
- A willingness to travel 30% within region, as well as occasionally internationally.
### Why Elastic?
“Once I started, I was blown away to realize, what was always so obvious, everything is search. Anything you do with data involves search, every app needs search, even analytics are about search. Daily I am blown away with the types of things our users and customers are doing with search.” Director of Product, Elastic.
### Why this team?
“We question the status quo, debate the best ways to accomplish our goals and hold ourselves and our teams to the highest standards of performance. We take pride in our ability to understand our customers needs and make recommendations that are based on extensive global experience across multiple use cases. We learn from our mistakes and losses and celebrate our successes with an eye towards constant improvement. Join this team if you are up for a compassionate, understanding and fair environment where you can really grow into the next phase of your career.” VP WW Solution Architecture, Elastic
#LI-AM2
Compensation for this role is in the form of base salary plus a variable component, that together comprise the On-Target Earnings (OTE). On-Target Earnings (OTE) are based on a 70/30 pay mix (base salary / target variable).
The typical starting OTE range for new hires in this role is listed below. This range represents the lowest to highest OTE we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future.
An employee's position within the OTE range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.
Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.
The typical starting salary range for this role is:
$89,600—$141,700 USD
The typical starting Target Variable range for this role is:
$38,400—$60,700 USD
The typical starting On-Target Earnings (OTE) range for this role is:
$128,000—$202,400 USD
### **Additional Information - We Take Care of Our People**
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [candidate_accessibility@elastic.co](mailto:candidate_accessibility@elastic.co). We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: [Family and Medical Leave Act (FMLA)](https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf) Poster;[Pay Transparency Nondiscrimination Provision](https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf) Poster; [Employee Polygraph Protection Act (EPPA)](https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppabw.pdf) Poster and [Know Your Rights](https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf) (Poster)
Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
Please see [here](https://www.elastic.co/legal/applicant-privacy-statement) for our Privacy Statement.