消防生命安全检测销售经理
Fire Life Safety Inspection Sales Executive
职位简介:
Fire Life Safety Inspection Sales Executive 的职责是开拓和开发新客户。客户开发包括交叉销售和多线服务的拓展,提供并协商检查合同的价格。ISRs 将与区域销售经理、服务经理和服务运营人员紧密合作,确保客户满意度。该职位是我们的服务部门团队的重要组成部分。
主要工作职责:
- 主动联系新潜在客户,通过增加现有客户组合中的新客户来拓展检查和服务业务。例如包括“逐户拜访”式的冷电销、完成电销批次、为分配的区域创建垂直目标列表,并制定销售计划以实现指定的销售目标。
- 主动联系现有客户,通过向现有客户提供更多服务来拓展检查和服务业务(交叉销售)。
- 及时了解所有转化机会,将施工安装客户转化为服务客户。
- 创建并维护足够的活动管道,以确保实现由充分理解成功是生成活动的副产品,从而带来销售。
- 负责管理分配的销售团队客户或其它销售跟踪系统中的所有销售活动,详细记录客户和潜在客户信息,同时监控提案未处理的天数。
- 及时跟进所有待处理的提案,解释范围,回答问题,并传达提案的重要性,旨在加快销售的授予或进一步推进销售流程。
- 理解公司使用 Excel 或公司提供的估算工具的检查销售定价方法。对 ITM 协议的合同条款和条件有全面的理解和知识非常重要。
- 在行业会议如建筑业主管理协会(BOMA)、客户访问和客户招待中代表公司,这些活动可能在正常工作时间之外进行。
- 通过电销、社交网络和其他市场相关信息,包括当地消防法规要求的变化和/或更新,保持对潜在市场机会的了解。
- 协助服务经理和服务部门处理潜在的重新分配事宜。
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JOB SUMMARY:
The purpose of the Fire Life Safety Inspection Sales Executive position is to prospect and develop new customers. Customer development to include upselling and multi-line development of services, providing and negotiating pricing for inspection contracts. ISRs will work closely with the Regional Sales Manager, Service Manager and Service Operations Staff to ensure customer satisfaction. This position is a key part of our Service Department Team.
ESSENTIAL JOB DUTIES:
- Pro-actively engage in making sales calls to new prospective customers to build the Inspection and Service business by adding new customers to existing portfolio. Examples include “door to door” cold calling, completing call blocks, creating vertical target list for territory assigned, and creating a sales plan to achieve assigned sales goals.
- Pro-actively engage in making sales calls to current customers to build the Inspection and Service business by expanding our service offering to existing customers (upsell).
- Remain informed of all conversion opportunities by turning construction installation customers into service customers.
- Create and maintain a sufficient pipeline of activity that will ensure meeting sales plan/goals assigned by fully understanding that success is a byproduct of generating activity, which leads to sales.
- Manage responsibly all sales activity within assigned salesforce account, or other sales tracking system, by recording both customer and prospect information with sufficient detail while also monitoring days that a proposal remains outstanding.
- Follow up on all pending proposals in a timely manner to explain scope, answer questions, and convey the importance of the proposal with the intended goal to accelerate the award of the sale or further advance the opportunity through the sales cycle.
- Understand company pricing approach to inspection sales using excel or company provided estimating tools. A full understanding and knowledge of contractual terms and conditions of ITM agreement important.
- Represent the organization at industry meetings such as Building Owners Management Association (BOMA), customer visits, and customer entertainment which may occur outside normal business hours.
- Remain abreast of potential market opportunities through sales calls, networking and other market related information including changes and/or updates to local fire code requirements.
- Assist Service Manager and service department with potential re-signs of existing customers whenever necessary.
- Continue to advance industry technical knowledge through internal training, ride along with field personnel and reviewing technical material.
- Expected to work directly with the Branch Manager, Regional Sales Manager, and Service Manager to assess customer relationships and profitability.
- Other duties may be assigned.
QUALIFICATIONS:
The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.
Education, Training, Certifications:
- High School Diploma or GED, required.
- Associate’s or Bachelor’s in Business or related, preferred.
Experience, Knowledge, Skill Requirements:
- 3-5 years sales or fire protection industry experience, required.
- 2 years reading electronic blueprints, and experience with SalesForce, preferred.
- 2 years operating a computer, Microsoft Office, required.
- Must have the ability to effectively read, write and communicate in English with employees, customers and board or directors.
Other Qualifications:
- Valid driver’s license with acceptable driving record required. Reliable transportation, required.
- Must be able to comply with SFS’s Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement
- Frequent travel, required, up to 50%
PHYSICAL & WORK ENVIRONMENT REQUIREMENTS:
Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.
Physical Requirements:
While performing the duties of this job, the employee is required to sit and stand for long periods. Employee will occasionally be required to drive, bend, kneel, balance, lift <20lb, walk, stand, ascend/descend stairs, reach above and below shoulders, stoop, and twist.
Work Environment:
Employee will consistently be required to work indoors in an office or remote setting, work alone and with others. Employees will frequently be required to travel. Employee will occasionally be required to wear appropriate personal protective equipment, as required by company safety policies.
We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer.
While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.
Originally posted on Himalayas