经理 I,文档
Manager I, Documentation
文档团队创建引人入胜且信息丰富的技术内容,特别是我们的公开产品文档:Datadog Docs。这是为一位文档经理提供的机会,帮助我们交付高质量的技术文档,并领导我们不断壮大的文档团队之一。我们的团队深入接触 Datadog 监控的技术,与技术和产品团队合作,为我们的 APIs、SDKs、开发者和安全工具以及社区开发的集成创建技术文档——数以千计的页面内容!该职位支持北美地区的远程办公。
你将负责:
- 管理 3-5 名直接下属的技术作家,监督他们的日常事务,帮助他们制定和管理有效的内容项目计划,正式支持他们的成长和发展,并营造鼓励积极互动和高绩效的环境。
- 与我们的产品和工程团队合作,为用户、开发者和 SRE 创建和维护公开文档,帮助他们成功使用 Datadog 的产品、功能、SDKs、APIs 和开发者工具。
- 对产品进行实验,深入源代码,并采访主题专家,以研究文档所需的技术细节。
- 与我们的贡献者社区和整个文档团队合作,开发和改进文档标准和流程。
我们希望你具备:
- 有 5-10 年研究和编写技术主题文档的经验,如数据库、APIs、云基础设施以及性能和安全监控。
- 有 2-5 年管理小型技术作家团队的经验,指导他们的表现,引导他们的职业发展,并将复杂项目分解为可实现的计划。
- 有公开可用的技术写作样例。
- 能够阅读至少两种编程语言(例如 Ruby、Python、Go、bash)。
- 有编写或管理“文档即代码”的经验,熟悉现代基础设施,如 IaaS 云服务和容器,以及 Git/GitHub 和 CI/CD 工具。
- 喜欢与产品经理、开发者和其他专家合作,为开发者和其他类型的用户提供完善的文档。
查看英文原文
The Documentation team creates engaging and informative technical content, particularly our public product documentation: Datadog Docs. This is an opportunity for a Documentation Manager to help us deliver high quality technical documentation and lead one of our growing documentation teams. Our team is hands-on with the technologies that Datadog monitors, and collaborates with technical and product teams to create technical documentation for our APIs, SDKs, developer and security tools, and community developed integrations — thousands of pages of content! This role is remote in North America.
What You’ll Do:
- Manage 3-5 technical writer direct reports, overseeing their day-to-day, helping them make and manage effective content project plans, formally supporting their growth and development, and fostering an environment that encourages positive engagement and performance.
- Partner with our Product and Engineering teams to create and maintain public documentation for users, developers, and SREs, helping them succeed with Datadog products, features, SDKs, APIs, and developer tools.
- Experiment with the product, dig into source code, and interview subject matter experts to research technical details for documentation.
- Collaborate with our contributor community and greater Documentation team to develop and improve documentation standards and processes.
Who You Are:
- You have 5-10 years experience researching and developing documentation for technical topics, like databases, APIs, cloud infrastructure, and performance and security monitoring.
- You have 2-5 years experience managing a small team of technical writers, coaching their performance, guiding their career journey, and breaking down complex projects into achievable plans.
- You have publicly available technical writing samples.
- You are comfortable reading at least two programming languages (e.g. Ruby, Python, Go, bash).
- You have written or managed documentation as code, and are familiar with modern infrastructure such as IaaS cloud services and containers, as well as Git/GitHub and CI/CD tooling.
- You enjoy partnering with product managers, developers, and other SMEs to create robust technical documentation for developers and other types of users.
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- Intradepartmental mentor and buddy program for in-house networking
- An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
- Access to Inclusion Talks, our Internal panel discussions
- Free, global mental health benefits for employees and dependents age 6+
- Competitive global benefits
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Remote
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
The reasonably estimated yearly salary for this role at Datadog is:
$131,000—$193,000 USD
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.