资深产品设计师，代理体验
Staff Product Designer, Agentic Experiences
在Affirm，我们存在的意义在于那些重要的时刻——为人们提供清晰、可预测的分期付款方式，没有隐藏费用、没有意外，也不会在最重要的事情上做出妥协。
关于团队
Affirm的产品设计通过超越用户期望来推动业务成功。我们是一个协作、敏捷的团队，持续追求更优的解决方案。我们与产品、工程和数据分析团队紧密合作，将复杂的用户需求转化为简单、直观且可扩展的产品体验。我们依靠同理心、设计工艺和系统思维，在每个决策中倡导用户利益，确保我们的产品让用户有信心管理自己的财务。
关于职位
我们正在寻找一位经验丰富的高级产品经理加入我们，在我们通过代理解决方案改变用户与Affirm互动方式的关键时刻。您将领导相关工作，确定何时、何地以及如何利用人工智能在关键时刻帮助消费者，为他们提供主动的体验。您将与产品团队密切合作，定义成功的路线图。
该职位专注于构建一个混合搜索和发现界面，无缝平衡传统UI的高意图效率与AI的发现能力。此外，您还将帮助制定统一的愿景，展示AI如何改变我们的消费者触点。
您将负责
- 主导并推动Affirm消费者体验中的AI和代理项目，交付符合业务目标的高影响力、以客户为中心的解决方案。
- 设计直观、对话式和代理式的模式，使其显得主动且有帮助，从被动的商业行为转向前瞻性体验。
- 定义Affirm未来AI驱动交互的设计语言，优先考虑用户信任、清晰度和可预测的结果。
- 与产品、工程、数据科学、市场和研究团队跨职能合作，推动创新并交付无缝、直观的体验。
- 拥抱敏捷性——快速迭代，适应变化，并在保持对未来强大愿景的同时做出数据驱动的决策。
- 平衡短期执行与长期战略思考，确保Affirm生态系统中的可扩展性和一致性。
- 突破边界——挑战现状，跳出常规思维，承担合理的风险，推动金融产品的有意义创新。
- 带来卓越的视觉和交互设计技能，打造高质量的作品。
查看英文原文
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the team
Product Design at Affirm drives business success by exceeding user expectations. We are a collaborative, agile team that continues to strive for greater solutions. We partner closely with Product, Engineering, and Analytics to translate complex user needs into simple, intuitive, and scalable product experiences. We rely on empathy, design craft, and systems thinking to champion the user in every decision, ensuring our products empower people to manage their money with confidence.
About the role
We are looking for an experienced Staff Product Designer to join us at a critical juncture as we evolve how our users interact with Affirm through agentic solutions. You will lead the effort to help establish when, where and how we utilize AI to consistently help the consumer in the moment, providing them with proactive experiences. You will partner closely with Product to define a roadmap for success.
This role focuses on building a hybrid search and discovery interface that seamlessly balances the high-intent efficiency of traditional UI with the discovery power of AI. In addition, you will help create a unified vision on how AI can transform our consumer touchpoints.
What you’ll do
- Own and drive design AI and agentic initiatives for Affirm’s Consumer experience, delivering high-impact, customer-centric solutions that align with business objectives.
- Design intuitive, conversational, and agentic patterns that feel proactive and helpful, moving beyond reactive commerce to anticipation.
- Define the design language for Affirm’s future AI-driven interactions, prioritizing trust, clarity, and predictable outcomes for our users.
- Collaborate cross-functionally with product, engineering, data science, marketing, and research to drive innovation and deliver seamless, intuitive experiences.
- Embrace agility—iterating quickly, adapting to change, and making data-driven decisions while maintaining a strong vision for the future.
- Balance near-term execution with long-term strategic thinking, ensuring scalability and coherence across the Affirm ecosystem.
- Push the envelope—challenge the status quo, think outside the box, and take calculated risks to drive meaningful innovation in financial products.
- Bring exceptional visual and interaction design skills to craft delightful, polished experiences that build trust and confidence.
- Champion a test-and-learn mindset, leveraging experimentation, research, and analytics to continuously refine and optimize user experiences.
What we look for
AI Product Design & Strategic Vision
- AI/Agentic Design Experience: Proven track record of designing AI-driven, agentic, or conversational user interfaces that deliver real user value.
- Advanced Prototyping: Proficiency in prototyping non-linear, multi-modal user flows to test and validate complex AI interactions.
- Human-Centered AI Principles: Strong understanding of HCAI principles, focusing on user trust, transparency, system feedback, and explainability.
- High-Stakes Design: Ability to navigate and design for complex, high-stakes consumer financial products where trust is paramount.
Leadership & Strategy
- Experience at Scale: 8+ years of product design experience with significant time dedicated to problem solving complex experiences and shipping new products.
- Proactive & Adaptable: You thrive in fast-paced, evolving environments and take initiative to drive progress.
- Strong Product Sense: You deeply understand user needs, business goals, and technical constraints—and can balance them effectively in your design decisions.
- Data-Informed & Risk-Taking: You use data to guide your thinking but aren’t afraid to challenge assumptions and explore bold ideas.
- Collaborative & Humble: You value diverse perspectives, work well with cross-functional partners, and are open to feedback to make the best decisions for our users.
- Exceptional Craft & Visual Skills: You have a keen eye for detail, design systems, and interaction patterns that elevate user experiences.
- Passion for Innovation: You’re excited about the challenge of designing financial products that improve people’s lives and want to push the industry forward.
Pay Grade - N
Equity Grade - 12
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $195,000 - $255,000
USA base pay range (all other U.S. states) per year: $173,000 - $233,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
- Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
- Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
- Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
- Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
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