高级用户体验研究员,消费者产品
Senior UX Researcher, Consumer Product
Reddit 是一个由社区组成的社区。它建立在共同的兴趣、热情和信任之上,是互联网上最开放和真实的对话场所。每天,Reddit 用户提交、投票并评论他们最关心的话题。拥有 100,000+ 个活跃社区,以及约 1.3 亿日活跃独立访客,Reddit 是互联网上最大的信息来源之一。如需更多信息,请访问 www.redditinc.com
作为消费者产品高级用户体验研究员,您将领导研究工作,帮助塑造 Reddit 的核心消费者体验。您将研究人们如何在 Reddit 上发现、消费、参与和贡献社区内容,揭示影响有意义参与的动机、行为、障碍和机会。
在此职位中,您将与产品、设计、工程、数据科学和其他跨职能团队紧密合作,识别用户需求,制定产品策略,并指导高影响力的决策。您的工作将帮助团队更好地理解用户当前的 Reddit 体验,以及平台在哪些方面可以变得更实用、更具吸引力和更友好。
理想的候选人是一位具有强大定性能力的高级产品研究人员,具备混合方法的熟练度,并在复杂消费者产品领域有影响产品方向的经验。您应能够主导基础性和评估性研究,将洞察与产品和行为信号联系起来,并将模糊的用户需求转化为清晰、可操作的建议。
职责
- 主导高影响力的基线、生成性和评估性研究,为 Reddit 消费者产品体验的战略提供依据。
- 研究关键发现、消费、参与和贡献体验中的用户行为、动机和需求。
- 设计并执行严谨的定性研究,包括访谈、可用性测试、概念测试、日记研究等,根据产品问题选择合适的方法。
- 将定性洞察与定量信号、行为数据、调查、实验和产品指标相结合,以全面理解用户行为。
- 与产品、设计、工程、数据科学和其他跨职能团队紧密合作,制定路线图,识别机会并影响产品方向。
- 通过清晰的叙述、可操作的建议和引人入胜的故事传达研究结果
查看英文原文
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.
As a Senior UX Researcher, Consumer Product, you will lead research that helps shape Reddit’s core consumer experiences. You will study how people discover, consume, participate in, and contribute to communities across Reddit, uncovering the motivations, behaviors, barriers, and opportunities that influence meaningful engagement.
In this role, you will partner closely with product, design, engineering, data science, and other cross-functional teams to identify user needs, inform product strategy, and guide high-impact product decisions. Your work will help teams better understand how people experience Reddit today and where there are opportunities to make the platform more useful, engaging, and welcoming.
The ideal candidate is a senior product researcher with strong qualitative expertise, mixed-methods fluency, and a track record of influencing product direction in complex consumer product areas. You should be comfortable leading foundational and evaluative research, connecting insights to product and behavioral signals, and translating ambiguous user needs into clear, actionable recommendations.
Responsibilities
- Lead high-impact foundational, generative, and evaluative research that informs strategy for Reddit’s consumer product experiences.
- Investigate user behaviors, motivations, and needs across key discovery, consumption, engagement, and contribution experiences.
- Design and execute rigorous qualitative research, including interviews, usability studies, concept testing, diary studies, and other methods appropriate to the product question.
- Integrate qualitative insights with quantitative signals, behavioral data, surveys, experimentation, and product metrics to develop a holistic understanding of user behavior.
- Partner closely with product, design, engineering, data science, and other cross-functional teams to shape roadmaps, identify opportunities, and influence product direction.
- Communicate research findings through clear narratives, actionable recommendations, and compelling storytelling tailored to cross-functional partners and leadership audiences.
- Proactively identify research opportunities across a broad product area and help teams connect user insights to product impact.
Required Qualifications
- Master’s degree, Ph.D., or equivalent experience in Human-Computer Interaction, Psychology, Behavioral Science, Sociology, Cognitive Science, Statistics, Computer Science, or a related field.
- 6+ years of experience conducting consumer-focused UX research, preferably as an embedded researcher on a product team.
- Deep expertise in qualitative research methods and strong judgment about when to apply different methods across the product development lifecycle.
- Fluency with mixed-methods research, including the ability to connect qualitative insights with quantitative data, product metrics, survey findings, or experimentation results.
- Demonstrated experience influencing product strategy and driving product or user experience impact through research.
- Strong product sense, including comfort working with engagement metrics, experimentation, tradeoffs, and ambiguous product questions.
- Excellent communication and storytelling skills, with the ability to synthesize complex findings into clear recommendations for cross-functional and leadership audiences.
- Ability to work independently, manage multiple priorities, and adapt as product and business needs evolve.
Benefits:
- Comprehensive Healthcare Benefits and Income Replacement Programs
- 401k with Employer Match
- Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
- Family Planning Support
- Gender-Affirming Care
- Mental Health & Coaching Benefits
- Flexible Vacation & Paid Volunteer Time Off
- Generous Paid Parental Leave
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$167,500—$234,500 USD
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