客户总监，医疗健康
Account Director, Healthcare
关于团队
OpenAI 的使命是构建安全的人工通用智能（AGI），造福全人类。这项长期任务将世界上最优秀的科学家、工程师和商业专业人士聚集在一个实验室中，共同实现这一目标。
为实现这一使命，我们的市场进入（GTM）团队负责帮助客户了解如何利用和部署我们功能强大的 AI 产品来改善他们的业务。该团队由销售、解决方案、支持、市场和合作的专业人员组成，他们共同努力，打造有价值解决方案，让更多用户使用 AI。
关于职位
作为专注于医疗保健领域的客户总监，您将负责与领先的医疗保健组织建立高管层面的关系，包括整合医疗服务网络（IDN）、医疗系统、学术医学中心、健康保险公司、数字健康公司和医疗技术提供商。您将帮助这些组织安全有效地部署 OpenAI 的技术，以改进临床和行政流程，提升患者和医护人员的体验，自动化运营流程，并加速企业范围内的 AI 采用。
此职位结合了企业销售专长、技术深度、商业敏锐度和以关系驱动的销售方式。您将与研究人员、工程师和专注医疗保健的解决方案策略师紧密合作，设计安全、合规且影响深远的 AI 部署。
此职位位于旧金山。我们采用每周三天在办公室的混合办公模式，并为新员工提供搬迁协助。
在此职位中，您将：
- 管理一组重点医疗保健供应商、支付方和医疗技术客户的组合，制定长期战略客户计划。
- 领导涉及临床、运营、IT、数字化转型和高管团队的复杂多利益相关方销售流程。
- 与解决方案和研究工程团队合作，设计能展示可衡量业务影响并加快 AI 采用的试点项目。
- 与合规、隐私和安全团队协作，确保在受监管的医疗环境中负责任地部署 AI。
- 负责收入和使用量目标；管理预测和管道报告。
- 监控医疗保健行业趋势、AI 监管、互操作性标准和政策变化，以指导客户和产品策略。
- 在行业会议上代表 OpenAI
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ABOUT THE TEAM
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
ABOUT THE ROLE
As an Account Director focused on Healthcare, you will own executive-level relationships with leading healthcare organizations, including integrated delivery networks (IDNs), health systems, academic medical centers, health insurers, digital health companies, and healthcare technology providers. You’ll help these organizations safely and effectively deploy OpenAI’s technology to improve clinical and administrative workflows, enhance patient and provider experiences, automate operational processes, and accelerate enterprise-wide AI adoption.
This role blends enterprise sales expertise, technical depth, business acumen, and relationship-driven selling. You will collaborate closely with researchers, engineers, and healthcare-focused solution strategists to design secure, compliant, and high-impact AI deployments.
This role is based in San Francisco. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.
IN THIS ROLE, YOU’LL:
- Manage a focused portfolio of large healthcare provider, payer, and healthcare technology accounts, developing long-term strategic account plans.
- Lead complex, multi-stakeholder sales cycles spanning clinical, operational, IT, digital transformation, and executive leadership teams.
- Partner with Solutions and Research Engineering to design pilots that demonstrate measurable business impact and accelerate AI adoption.
- Collaborate with compliance, privacy, and security teams to ensure responsible deployment of AI in regulated healthcare environments.
- Own a revenue and consumption target; manage forecasts and pipeline reporting.
- Monitor healthcare industry trends, AI regulation, interoperability standards, and policy changes to guide customer and product strategy.
- Represent OpenAI at industry conferences and thought leadership events (e.g., HIMSS, ViVE, HLTH, Becker’s Healthcare).
- Partner cross-functionally with Marketing, Partnerships, and Communications to build OpenAI’s Healthcare go-to-market motion.
WE’RE SEEKING SOMEONE WITH EXPERIENCE INCLUDING:
- 14+ years selling complex enterprise software, cloud, AI, or platform solutions to healthcare organizations.
- Proven success achieving annual revenue targets >$2M+ in complex enterprise environments.
- Experience managing C-suite relationships across healthcare organizations, including CIOs, Chief Digital Officers, Chief Medical Information Officers (CMIOs), Chief Information Security Officers (CISOs), and operational leaders.
- Strong understanding of healthcare provider and payer organizations, including clinical operations, administrative workflows, digital transformation, patient engagement, or healthcare IT.
- Familiarity with healthcare privacy, compliance, security, and regulatory considerations, including HIPAA.
- Demonstrated ability to design and execute complex enterprise account and partnership strategies.
YOU MIGHT THRIVE IN THIS ROLE IF YOU:
- Are customer-centric and can translate complex healthcare and business challenges into transformative AI solutions.
- Are passionate about improving healthcare through the safe, responsible, and ethical use of AI.
- Are a builder who enjoys designing scalable systems and repeatable sales motions from the ground up.
- Are a strategist who anticipates industry shifts and guides enterprise customers through them.
- Are energized by ambiguity and motivated to create structure and clarity across complex, cross-functional engagements.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.
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OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.