技术作家 — 产品文档（6个月合同）
Technical Writer — Product Documentation (6-Month Contract)
这是一个远程职位
合作方式：6个月合同，根据合同期满时的剩余工作量，可能转为兼职/全职
职位简介
Saasify（由Spektra Systems开发）是一个B2B SaaS平台，帮助ISV管理跨AWS、Azure和GCP的云市场交易、联合销售流程、私有优惠和合作伙伴资金计划。我们正在招聘一名技术作家，以建立目前缺乏的产品文档基础层：API参考、集成指南以及核心模块中的端到端用户流程。
这不是营销或内容写作岗位。你不会撰写发布声明、博客文章或活动文案。你将记录产品实际的工作方式——面向ISV、合作伙伴和需要准确、最新参考资料的内部团队。
你需要撰写的文档
- 核心模块的API和集成文档：CSP列表和交易流程、联合销售注册和状态跟踪（AWS ACE、Partner Center）、私有优惠自动化、合作伙伴资金和激励措施，以及CRM同步（Salesforce和HubSpot）
- 每个核心流程的端到端用户流程/流程图——目前存在较大缺口；目前我们只有集成级别的文档，没有流程级别的文档
- 结构化的FAQ和自助参考内容（取代过时、无结构的FAQ）
- 随着我们发布更新（未来几个月将发布资金、联合销售和市场模块）以及AWS/Azure/GCP平台功能的变化，保持文档的准确性
要求
- 有为B2B SaaS产品撰写技术/API文档的经验（需提供作品集或样例）
- 能够阅读API规范并直接与工程团队确认准确性——不是基于假设进行编写
- 有为集成密集型或流程密集型产品撰写文档的经验（具有市场、CRM或合作伙伴生态系统经验是加分项，但非必需）
- 能够独立处理待办事项清单，需要较少指导，同时在遇到模糊点时及时指出而非猜测
- 强调准确性而非精致度——能够指出某项声明的功能尚未确认或实现，而不是直接记录下来
加分项
- 熟悉云市场、Partner Central/ACE、Azure Partner Center或GCP Producer Portal
- 有docs-as-code工具或结构化文档平台的经验
最初发布于Himalayas
查看英文原文
This is a remote position.
Engagement:6-month contract, with potential conversion to part-time/FTE based on remaining scope at contract end
About the Role
Saasify (by Spektra Systems) is a B2B SaaS platform helping ISVs manage cloud marketplace transactions, co-sell workflows, private offers, and partner funding programs across AWS, Azure, and GCP. We're hiring a technical writer to build the foundational layer of product documentation we currently lack: API references, integration guides, and end-to-end user journeys across our core modules.
This is not a marketing or content-writing role. You will not be writing launch announcements, blog posts, or campaign copy. You will be documenting how the product actually works — for ISVs, partners, and internal teams who need accurate, current reference material.
What You'll Document
- API and integration documentation for our core modules: CSP listing and transaction workflows, co-sell registration and status tracking (AWS ACE, Partner Center), private offer automation, partner funding and incentives, and CRM sync (Salesforce and HubSpot)
- End-to-end user journeys/flows for each core workflow — currently a significant gap; today we only have integration-level documentation, not journey-level
- Structured FAQ and self-serve reference content (replacing an outdated, unstructured FAQ)
- Documentation that stays accurate as we ship updates (Funding, Co-sell, and Marketplace modules over the coming months) and as AWS/Azure/GCP platform capabilities evolve
Requirements
- Proven experience writing technical/API documentation for a B2B SaaS product (portfolio or samples required)
- Comfortable reading API specs and working directly with engineering to verify accuracy — not writing from assumptions
- Experience documenting integration-heavy or workflow-heavy products (marketplace, CRM, or partner-ecosystem experience is a strong plus, though not required)
- Ability to work independently against a backlog with minimal hand-holding, while flagging ambiguity rather than guessing
- Strong bias toward accuracy over polish — comfortable flagging when a stated capability isn't actually confirmed/built, rather than documenting it as-is
Nice to Have
- Familiarity with Cloud Marketplace, Partner Central/ACE, Azure Partner Center, or GCP Producer Portal
- Experience with docs-as-code tooling or structured documentation platforms
Originally posted on Himalayas