助理总监,Adobe Workfront 与 MarTech 执行
Associate Director, Adobe Workfront & MarTech Execution
Bounteous 是一家全球人工智能服务公司,通过代理工程与人类体验的结合,为企业客户提供变革性的业务成果。我们帮助组织设计、构建和扩展人工智能驱动的产品、平台和流程。Bounteous 全球拥有超过 5000 名员工,提供能够真正落地的人工智能解决方案,推动采用率和成果,使组织从实验阶段迈向真正的转型。Bounteous 获得纽约的成长型投资公司 New Mountain Capital 的支持,该公司专注于业务建设。
职位:MarTech 高级经理(远程 - 美国)
主要职责:
根据客户需求开发和配置 Adobe Workfront 解决方案,实施项目管理和流程自动化的最佳实践,以提高运营效率。
配置和定制 Workfront,包括仪表板、报告、模板和工作流,以优化客户运营。
完成详细的 Workfront 架构和配置文档,纳入客户设计文档,主要与业务流程专家/负责人合作完成。
在 Fusion 中实现自动化规则流程,以简化关键功能,包括项目管理和资源分配。
参与发现会议和利益相关者访谈,以识别业务需求和流程改进机会。
识别可以提升客户实例的增强功能和新功能。
排查并解决配置相关问题,确保系统性能和可靠性。
定期更新对 Workfront 最佳实践和更新的了解,以推荐并实施改进。
为所有配置和实施提供全面的质量保障。
与客户和内部团队合作,开发并交付 Workfront 解决方案的培训,以促进有效使用。
作为技术团队和业务团队之间的联络人,确保清晰沟通和对齐。
在产品范围内提供持续的技术支持,以确保客户成功。
期望的技能和经验:
6 年以上 Adobe Workfront 开发和实施经验。
对使用 Workfront Fusion、连接器和 API 进行 Workfront 设计和系统集成有深入理解。
持有 Workfront Core Developer 认证或同等资格。
具备开发和实施工作流优化自动化的实际能力。
出色的故障排除技能,有解决配置问题的经验。
查看英文原文
Bounteous is a global AI Services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. We help organizations design, build, and scale AI-driven products, platforms, and processes. With more than 5,000 team members worldwide, Bounteous delivers AI that sticks, powering adoption and outcomes that move organizations from experimentation to true transformation. Bounteous is backed by New Mountain Capital, a New York-based growth-oriented investment firm that emphasizes business building.
Role : Associate Director, MarTechRemote - USA
Key Responsibilities:
Develop and configure Adobe Workfront solutions tailored to client needs, implementing best practices in project management and process automation to enhance operational efficiency.
Configure and customize Workfront, including dashboards, reports, templates, and workflows to optimize client operations.
Complete detailed Workfront architecture and configuration documentation for inclusion in client design documents, largely in collaboration with a business process expert/lead.
Implement automation rules processes within Fusion to streamline key functions, including project management and resource allocation.
Participate in discovery sessions and stakeholder interviews to identify business requirements and process improvement opportunities.
Identify enhancements and new functionalities that can benefit client instances.
Troubleshoot and resolve configuration-related issues, ensuring system performance and reliability.
Regularly update knowledge on Workfront best practices and updates to recommend and implement enhancements.
Provide comprehensive quality assurance for all configurations and implementations.
Work with clients and internal teams to develop and deliver training on Workfront solutions to promote effective usage.
Act as a liaison between technical and business teams, ensuring clear communication and alignment.
Provide ongoing technical support within the scope of the product to ensure client success.
Desired Skills and Experience:
6+ years of experience in Adobe Workfront development and implementation.
Strong understanding of Workfront design and system integrations using Workfront Fusion, connectors, and APIs.
Workfront Core Developer certification or equivalent.
Proven ability to develop and implement automation for workflow optimization.
Exceptional troubleshooting skills with experience in resolving configuration issues.
Excellent communication and problem-solving skills, with a talent for driving user adoption through effective training and support.
Ability to manage multiple projects simultaneously and prioritize tasks efficiently.
Ability to work in a fast-paced and collaborative environment.
Information Security Responsibilities
Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information
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