退休计划客户经理
Relationship Manager, Retirement Plans
关系经理是客户利益的倡导者,是行业专家,并以有意义的方式为更广泛的策略性关系管理团队和美世约翰汉考克(Manulife John Hancock)组织做出贡献。
职位职责:
- 与顾问、TPA、计划发起人和JH团队建立战略性的互利关系
- 在区域内树立退休计划领导者的形象,成为顾问的创意解决方案来源
- 维持计划留存率并促进盈利增长
- 识别并定位最适合的MJH工具/资源,以支持关键中介对计划发起人和合格员工的持续服务承诺
- 与中介合作,确保与计划设计、投资选择和ERISA合规相关的服务质量
- 识别即将进行RFP、面临竞争威胁或服务品质出现问题的计划,并实施留存策略
- 实施资产最大化和留存策略,以提高参与度、增加递延率和账户整合
- 在与顾问的互动中寻求机会
- 设定持续服务的期望并作为联系人
- 进行计划审查和业务规划会议
- 识别并解决顾问或发起人的担忧,并采取纠正措施
- 制定、维护并实施一个优化留存率和收入增长的区域业务计划
- 帮助顾问扩大其业务规模
- 根据年度业务计划,安排与高价值顾问的时间,以支持他们实现目标
如何创造影响?
该职位作为区域团队的关键成员,通过有见识且忠诚的顾问、发起人和参与者,实现退休计划的留存、收入和资产增长。业务重点在于管理资产在1500万美元至5000万美元之间的客户(企业市场、DC、DB、NQ)。该职位支持居家办公,但负责俄克拉荷马州、阿肯色州、西田纳西州、密西西比州和路易斯安那州地区。
所需资格:
- 三至五年相关经验
- 根据区域要求获得人寿保险和可变保险许可证
- 行业认证如AIF、APA、APR、ChFC、CLU、CEBS、CFA、CFP、QKA、QPA、QPFC、RIA等优先考虑
- FINRA系列6和63;或在入职后六个月内获得的能力
- 热情地为积极态度的团队做贡献
- 以实际成果为导向,乐于提出新想法
查看英文原文
The Relationship Manager is an advocate for the Customer, an industry expert and contributes in meaningful ways to the broader Strategic Relationship Management team and Manulife John Hancock organization.
Position Responsibilities:
- Develop strategic, mutually beneficial relationships with advisors, TPAs, plan sponsors and the JH team
- Establish self as a retirement plan leader within the region and as a source of creative solutions for advisors
- Maintain plan retention and contribute to profitable growth
- Identify and position the best MJH tools/resources to support key intermediaries ongoing service commitments to plan sponsors and eligible employees
- Work with intermediaries to ensure quality ongoing service related to plan design, investment selection, and ERISA compliance
- Identify plans that are up for RFP, facing competitive threats, or have had issues in service quality and implement a retention strategy
- Implement asset maximization and retention strategies that influence greater participation, increased deferral rates, and account consolidation
- Solicit opportunities during interactions with advisors
- Set expectations for ongoing service and serve as a point of contact
- Conduct plan reviews and business planning meetings
- Identify and address advisor or sponsor concerns and take corrective actions
- Create, maintain, and implement a territory business plan that optimizes retention and revenue growth
- Help advisors grow their book of business
- Schedule time in accordance with annual business plan with high-value advisors to support them in achieving their goals
How will you create impact?
This position works as a key member of a regional team to achieve retirement plan retention, growth in revenue and assets through informed and loyal advisors, sponsors, and participants. The book of business is concentrated on clients between $15M and $50M in AUM (Corporate market, DC, DB, NQ). This role is "work from home" but covering Oklahoma, Arkansas, W. Tennessee, Mississippi, and Louisiana.
Required Qualifications:
- Three to five years of similar experience
- Life insurance and variable licenses as determined for territory
- Industry designations such as AIF, APA, APR, ChFC, CLU, CEBS, CFA, CFP, QKA, QPA, QPFC, RIA are a plus
- FINRA Series 6 and 63; or ability to obtain within 6 months of hire
- Passion for contributing to a team with a positive attitude
- Driven by practical results, opportunities to offer new ideas and methods, play a supporting role, and opportunities to assist others with intention
- Superior business insight related to retirement plan products, the industry and the competitive landscape preferred
When you join our team:
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see
The role being advertised is an existing vacancy.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .
Referenced Salary Location
USA, Tennessee - Full Time RemoteWorking Arrangement
RemoteSalary range is expected to be between
$122,325.00 USD - $212,030.00 USDEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact for the salary range for your location.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.
Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify
Company: John Hancock Life Insurance Company (U.S.A.)Originally posted on Himalayas