微软解决方案专员
Microsoft Solutions Specialist
概述
Connection Services 有一个绝佳的机会，招聘一名微软解决方案专家。这是一个在顶级 VAR 工作的优秀机会，提供包括但不限于：3 周带薪年假、学费报销、优越的福利等；有成长机会。
关于 Connection：
Connection 是一家财富 1000 强的全球解决方案提供商，通过缓解 IT 的混乱，引导人与技术之间的连接，推动客户增长。Connection 品牌包括 Connection® Business Solutions、Connection® Enterprise Solutions 和 Connection® Public Sector Solutions，为中小型企业、企业及公共部门市场提供 IT 解决方案和服务。Connection 拥有众多顶级供应商的认证，并在多个技术领域具备专业知识，为超过 174 个国家的客户提供解决方案。
独立工作，接受微软解决方案销售经理的最少直接监督，微软解决方案专家（MSS）作为资源，专注于支持客户经理和客户在微软项目、产品和定价方面的需求。支持多种批量许可协议类型，包括 Open Value、CSP/NCE 和 MPSA，特别专注于支持微软企业协议。与客户合作，了解其业务需求，并为客户/潜在客户和客户经理提供关于微软现代办公、Azure、专业服务和管理服务的解决方案指导、建议和采购选项。培训客户经理以高效回应客户，使用 Connection 工具，包括微软 COE 资源页面、批量许可门户和微软产品速查表。除拥有 Azure 和微软 365 基础认证外，MSS 积极参与 Connection 和微软的培训，以保持所需的知识库，及时了解新技术和产品信息。
申请者必须已获得在美国任何雇主处工作的授权。目前我们无法提供或接手任何就业签证的担保。
由于许多热门招聘网站上存在虚假招聘信息，请注意，Connection 将永远不会在未完成完整面试流程、与真人沟通以及签署录用通知书的情况下提供职位。
职责
· 主要工作职责
- 作为销售团队的专属顾问资源
查看英文原文
Overview
Connection Services has a fantastic opportunity for a Microsoft Solutions Specialist. Excellent opportunity to work for a top VAR offering excellent benefits including but not limited to; 3 weeks paid PTO, tuition reimbursement, excellent benefits, etc.; opportunity for growth.
About Connection:
Connection, a Fortune 1000 Global Solutions Provider, drives customer growth by calming the confusion of IT, guiding the connection between people and technology. The Connection brand includes Connection® Business Solutions, Connection® Enterprise Solutions, and Connection® Public Sector Solutions, which provide IT solutions and services to SMB, enterprise, and public sector markets. Connection holds hundreds of certifications with top vendors and offers expertise across multiple technology areas, delivering solutions to customers in over 174 countries.
Working independently, with minimal direct supervision from the Manager of Microsoft Solution Sales, the Microsoft Solution Specialist (MSS) acts as a resource dedicated to supporting Account Mangers and customers with their Microsoft program, product, and pricing needs. Supports multiple volume license agreement types including Open Value, CSP/NCE and MPSA, with a specialization to support Microsoft Enterprise Agreements. Works with customers to understand their business needs and to provide solution guidance, recommendations and purchasing options to our customers/prospects and Account Managers on Microsoft Modern Workplace, Azure, Professional Services and Managed Services. Trains Account Managers to provide efficient customer responses, utilize Connection tools including the Microsoft COE Resource Page, Volume License Portal, and the Microsoft Product Cheat Sheets. In addition to being certified in Azure and Microsoft 365 Fundamentals, the MSS actively participates in Connection and Microsoft trainings to maintain a required knowledge base to keep themselves updated on new technologies and product offerings.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process, communication with a live person, and a signed offer letter.
Responsibilities
·
Primary Job Duties
- Acts as a dedicated consultative resource for Sales, Sales leadership, and customers focused on Microsoft solutions providing recommendations that best fit the goals of the customer.
- Presents on customer calls with all stakeholders providing options that provide clarity and control for customers based on their needs and budget.
- Delivers industry-based insights to our customers focusing on pain points leading to Microsoft modern solutions.
- Assesses quote solutions and identifies better program and product suite options to share with customers and Account Managers.
- Utilizes a customer first approach focusing on positioning value added services to the customer, such as managed and professional services leading to customer transformation.
- Supports customer Enterprise Agreements (EA) as an assigned resource to provide product, program and contract guidance to ensure investments support customer goals and are in compliance with Microsoft Licensing Guidelines.
- Manages contract lifecycle for Enterprise Agreements to ensure subscription reconciliation, on-time placement of true-up, additional product and renewal orders
- Produces cost analysis, product quotes and pricing visibility for Enterprise Agreements in partnership with Sales
- Creates milestone touchpoints to communicate with customers and their Microsoft account team
- Engages in Microsoft opportunity conversations with customers to build additional value and position Connection professional and managed services
- Stays current on programs, technical knowledge, market trends and operational models.
- Leverages self-paced Microsoft training via Get License Ready and Partner University.
- Completes on-line research in order stay abreast of new product developments.
- Builds and maintains positive relations with vendor.
- Reacts to vendor needs and balances the needs of Connection together in support of the customer.
- Identifies gaps in partner’s toolkit and works with partner to create additional/improved resources.
- Assists with the Microsoft Landscape Optimization (MLO) assessment consultations.
- Seeks opportunities to provide greater account control through site Microsoft team involvement.
- Maintains and updates Salesforce Pipeline
- Presents at Sales team meetings and On-Boarding events
Min
USD $32.21/Hr.Max
USD $41.12/Hr.Qualifications
Required competencies:
· Advanced user skills for Microsoft Suite (Excel, Outlook, Word, Powerpoint)
· Proficient in hosting and attending remote meetings through using Teams, Zoom, Webex, etc.
· Consultative experience with Microsoft Online Services including M365, Azure, Dynamics 365 and Power Platform
· Knowledge of Microsoft's lifecycle and renewals process for Enterprise Agreements, CSP, MPSA (Microsoft Products and Services Agreement) and Cloud Subscription Agreements with the ability to identify, drive, and oversee all aspects of a Microsoft deal from conception to closure.
· Negotiation skills with ability to secure best purchasing agreement for customers and Connection.
· Working knowledge of sales strategies including upselling with proven success in a goal driven environment
· Strong business analysis skills with ability to convert customer needs to Microsoft solutions
· Analytical with ability to draw conclusions from data, systematic and rational
· Adaptable with ability to switch tasks based on shifting priorities
· Excellent verbal communication skills with ability to present professional presentations
· Excellent written communication skills with ability to compose professional business communications
· Meticulous attention to detail with ability to proofread for accuracy
· Organized state of mind with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlines
· Interpersonal skills with ability to work well with all levels of the organization
Originally posted on Himalayas