理赔分析师
Claims Business Analyst
在Frontline Insurance，我们致力于让事情变得更好，我们的理赔业务分析师在实现这一愿景中发挥关键作用。我们努力为所有客户提供高质量的服务和主动的解决方案，确保为每位客户带来更好的体验。
我们与众不同之处在于，Frontline Insurance的核心价值观——诚信、爱国、家庭和创造力——贯穿于我们所做的每一件事中。我们致力于共同创造不同，并取得卓越成就。如果您正在寻找一个作为理赔业务分析师可以产生有意义影响并发展职业生涯的职位，那么您的下一段旅程就从这里开始！
我们的理赔业务分析师享有全面的福利：
- 健康與 wellness：公司提供的医疗、牙科、视力、人寿和残疾保险（短期和长期）。
- 财务保障：401k 退休计划，公司提供丰厚的匹配。
- 工作与生活平衡：四週帶薪休假，為您毛茸茸的家庭成員提供寵物保險。
作為一名理赔业务分析师，您可以期待：
- 分析理赔数据以识别影响理赔严重性、损失、处理时间、重新開啟率、費用管理及客戶滿意度的趨勢、模式、異常和根本原因。
- 与理赔运营、质量保证、欺诈调查单位、财务和管理层合作，将业务问题转化为分析需求和成功指标。
- 开发可操作的见解和建议，以改进理赔处理实践，降低运营风险，并提高理赔生命周期的整体效率。
- 监控理赔表现中的新兴趋势，并主动向理赔管理层传达洞察、风险和机会。
- 进行详细分析以识别成本驱动因素、运营低效环节和流程优化机会。
- 向技术和非技术受众展示发现和建议，根据调整员、经理和高管的需求调整沟通方式。
我们寻找的理赔业务分析师：
- 数据分析、统计学、数学或相关领域的学士学位。
- 5年以上数据分析经验，最好在保险或理赔运营领域。
- 精通 SQL、Excel 和数据可视化工具（如 Power BI、Tableau）。
为什么要在 Frontline Insurance 工作？
在 Frontline Insurance，我们不仅仅是一个工作场所——我们是一个由创新者、解决问题的人和致力于核心价值的专业人士组成的社区。
查看英文原文
At Frontline Insurance, we are on a mission to Make Things Better, and our Claims Business Analyst plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.
What makes us different? At Frontline Insurance, our core values –Integrity, Patriotism, Family, and Creativity– are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Claims Business Analyst where you can make a meaningful impact and grow your career, your next adventure starts here!
Our Claims Business Analyst enjoys robust benefits:
- Health & Wellness:Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
- Financial Security:401k Retirement Plan with a generous match.
- Work-Life Balance:Four weeks of PTO and Pet Insurance for your furry family members.
What you can expect as a Claims Business Analyst:
- Analyze claims data to identify trends, patterns, anomalies, and root causes impacting claim severity, leakage, cycle time, re-open rates, expense management, and customer satisfaction.
- Partner with Claims Operations, Quality Assurance, SIU, Finance, and leadership to translate business questions into analytical requirements and success metrics.
- Develop actionable insights and recommendations to improve claims handling practices, reduce operational risk, and enhance efficiency across the claims lifecycle.
- Monitor emerging trends in claims performance and proactively communicate insights, risks, and opportunities to claims leadership.
- Perform detailed analysis to identify cost drivers, operational inefficiencies, and opportunities for process optimization.
- Present findings and recommendations to both technical and non-technical audiences, tailoring communication to adjusters, managers, and executives.
What we are looking for as a Claims Business Analyst:
- Bachelor’s degree in DataAnalytics, Statistics, Mathematics, or relatedfield.
- 5+ years of experience in data analysis, preferably in insurance or claims operations.
- Proficiency in SQL, Excel, and data visualization tools (e.g., Power BI, Tableau).
Why work for Frontline Insurance?
At Frontline Insurance, we’re more than just a workplace – we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values:Integrity, Patriotism, Family, and Creativity.
We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.
Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Originally posted on Himalayas