销售客户经理
Sales Account Executive
这是一个远程职位。
Account Executive 负责通过与服务于智力和发育障碍人士（IDD）的组织进行接触和销售，推动 iCareManager（iCM）企业电子健康记录（EHR）解决方案的增长。这包括 IDD/DDA 住宅服务提供商、行为健康组织、中间护理设施（ICF）、成人日间项目、就业机构以及在指定区域内提供智力和发育障碍人士服务的个案管理实体。
理想的候选人有在 IDD 领域与决策者合作或销售的经验，例如 IT 专业人员、护士、管理员、执行董事和其他高级管理职位。具备咨询式销售的出色业绩，并能够处理复杂的决策结构是必不可少的。
职责与工作内容
向指定区域内的地区性 IDD/DDA 住宅服务提供商、行为健康组织、中间护理设施（ICF）、成人日间项目、就业机构和个案管理组织销售 iCareManager 的 EHR/eMAR 服务，这些组织为智力和发育障碍人士提供服务。
每年参加 20 至 30 场会议。
了解 IDD/DDA 住宅服务提供商、ICF、成人日间项目、就业机构和个案管理组织的运作方式，以便清晰地展示 iCM 解决方案如何更好地满足组织的需求并更好地服务其所在社区。
与销售总监和/或首席运营官协作，评估和开发新的销售机会。
在指定区域、分配的客户以及在会议/贸易展会上进行“虚拟”演示。
有通过 Zoom、Teams、Google Meets 进行演示的经验，并能发送包含相关信息的日历邀请以进行演示。
通过会议、冷电、客户挖掘、推荐、市场数据、CRM、社交媒体和其他沟通媒介，识别新的销售机会，以针对指定区域内的潜在客户。
达成并超越季度和年度销售目标。
共同负责识别、安排和协调销售部门在当地、地区和全国性贸易展会上的参与。
制定销售/营销策略，以推动兴趣、品牌认知度和其他营销活动，从而生成线索以达成并超越商定的季度销售目标。
安排、协调
查看英文原文
This is a remote position.
The Account Executive is responsible for driving the growth of iCareManager’s (iCM) enterprise Electronic Health Record (EHR) solution by engaging and selling to organizations that serve individuals with intellectual and developmental disabilities (IDD). This includes IDD/DDA residential providers, behavioral health organizations, Intermediate Care Facilities (ICFs), Adult Day Programs, Employment Agencies, and Case Management entities within the assigned territory.
The ideal candidate has experience working with or selling to decision-makers in the IDD space, such as IT professionals, nursing staff, administrators, executive directors, and other senior leadership roles. A proven track record of consultative sales and the ability to navigate complex decision-making structures is essential.
Duties And Responsibilities
Market and sell iCareManager’s EHR/eMAR services to regionalIDD/DDA residential providers, behavioral health organizations, Intermediate Care Facilities (ICF), Adult Day Programs, Employment Agencies, and Case Management organizations serving individuals with intellectual and developmental disabilities (IDD)within the designated territory.
Attend 20 to 30 conferences annually.
Working knowledge of how IDD/DDA residential providers, ICFs, Adult Day Programs, Employment Agencies, and Case Management organizations operate to clearly present ways iCM’s solution can better meet the needs of the organization and better serve their respective communities.
Coordinate with sales Director and/or COO in evaluating and developing new sales opportunities.
Conduct “virtual” presentations to prospects in your designated territory, assigned accounts, and in-person while at conferences/trade shows.
Experience presenting via Zoom, Teams, Google Meets, and sending out calendar invites with pertinent information to conduct presentation.
Identify new sales opportunities through conferences, cold calling, prospecting, referrals, market data, CRM, social media, and other communication media to target prospects within the assigned territory.
Meet and exceed quarterly and yearly sales goals.
Share responsibility in Identifying, scheduling, and coordinating attendance at local, regional, and national trade shows for the sales department.
Develop a sales/marketing strategy to drive interest, brand awareness, and other marketing initiatives to generate leads to meet and exceed agreed upon quarterly sales goals.
Schedule, coordinate, and drive attendance for local and regional dinner programs to promote iCareManger’s software solutions. Attendees must be key staff fromIDD/DDA residential providers, behavioral health organizations, Intermediate Care Facilities (ICF), Adult Day Programs, Employment Agencies, and Case Management organizations serving individuals with intellectual and developmental disabilities (IDD)within the designated territory.
Review and provide an organized report of personal sales activity, sales opportunities, and overview on wins, loses, and other challenges bi-weekly to Director of Sales, COO, and CFO.
Experience, or ability to learn and document sales activity with iCM’s CRM Tool.
Coordinate and communicate with other key departments for support to execute a sale, or implement a new customer including Customer Success, Product Owners, Implementation, Operations, Sales, and Leadership team.
Adhere to iCM policies and procedures, and communicate with team members, customers, potential customers, and individuals within the IDD community with respect and integrity.
Requirements
Recommended Minimum Position Qualifications
- 2+ years of prior sales experience in software, healthcare, pharmacy, or other IDD related experience preferred. (Sales Executive, Residential Manager, Executive Director, Implementation Manger, Administrators, or other related positions is desired).
- Experience withIDD/DDA residential providers, behavioral health organizations, Intermediate Care Facilities (ICF), Adult Day Programs, Employment Agencies, and Case Management organizations serving individuals with intellectual and developmental disabilities (IDD).
- Proficiency in Asana, ZOOM, Microsoft Teams, PowerPoint, Outlook, Word, Google Calendar, Email, and CRM software is required.
- Consultative sales approach with an ability to assess challenges and provide solutions to potential customers efficiently and effectively.
- Strong planning/organizing abilities – both for personal and team sales efforts.
- Clear and concise written and oral communications.
- Ability to travel as needed, including overnight travel for conferences and other marketing events.
- Ability to organize, schedule, and secure travel arrangement proactively for conferences and other assigned sales/marketing events – for individual needs, and as needed for other team members.
- Comfortable flying commercial airlines before, after, and during business hours, and sometimes over the weekend.
Licensure/Certification
- Driver’s License
Education/Experience
- College Degree or field related work experience
- Sales Executive, Implementation Manager, EHR Customer Success Manager, Residential Executive Director, Nurse, Pharmacist or other professional licensure a plus but not required.
Other Qualifications
- Proficient in the English language; i.e. read, write, and verbal communication.
- Must be able to work remotely full-time Monday - Friday, and occasionally over the weekend.
Benefits
- 401(k) Retirement Plan
- Medical Insurance Assistance
- Paid Vacation and PTO
- Opportunities for Professional Development and Career Growth
- Performance-Based Bonus Opportunities
- Base Salary with a competitive commission structure
Originally posted on Himalayas