业务分析师（中级/高级）
Business Analyst (middle/senior)
在WhiteTech，我们通过前沿的白标和SAAS解决方案，赋能金融生态中的企业。
我们全面的工具套件专为EMI、PSP、电子商务和开放银行平台量身打造。借助WhiteTech，客户可以访问一个设计灵活、可扩展且易于集成的平台。
我们的使命是帮助企业在快速变化的金融环境中释放全部潜力。
无论您是扩大PSP业务、提升EMI服务，还是进入开放银行领域，WhiteTech都是您创新与增长的合作伙伴。
我们是一家以远程办公为主的技术公司，欢迎来自欧洲各地的候选人申请，包括EEA、英国、瑞士以及其他非EEA欧洲国家，如乌克兰、摩尔多瓦、格鲁吉亚、亚美尼亚、黑山、土耳其和西巴尔干地区。我们也考虑来自其他地区、能够在中欧时间（CET）范围内工作的申请人。
您的角色与影响：
作为WhiteTech的业务分析师，您将参与深入的业务分析，理解市场动态，并提升我们的产品功能。通过与内部团队和外部合作伙伴紧密合作，您将确保我们的产品不仅满足，而且超越客户不断变化的需求。我们寻找一位注重细节、积极主动且富有创新精神的人，能够快速学习并适应。
您的主要职责：
- 对多样化的金融科技项目和计划进行全面的业务分析。
- 分析行业趋势、市场状况和竞争对手策略，用于基准比较。
- 从利益相关者和焦点小组处收集并优先处理产品需求。
- 编写详细的用例、用户故事和文档，以描述产品功能和特性。
- 识别并解决现有产品和流程中的不足。
- 与第三方开发者合作，集成API和SDK产品。
- 为内部销售、运营部门和合作伙伴工程团队提供技术支持。
- 参与解决方案的故障排查、测试、发布以及集成后的监控。
- 为客户创建技术文档、集成手册、指南、用户手册和培训材料。
- 管理内部知识传递，并向利益相关者进行产品演示。
要求与技能：
- 计算机科学、信息技术或工商管理学士学位，
查看英文原文
At WhiteTech, we empower businesses in the financial ecosystem with cutting-edge white-label and SAAS solutions.
Our comprehensive suite of tools is tailored for EMI, PSP, e-commerce, and open banking platforms. With WhiteTech, clients gain access to a platform designed for flexibility, scalability, and seamless integration.
Our mission is to help businesses unlock their full potential in a rapidly evolving financial landscape.
Whether scaling your PSP, enhancing your EMI services, or diving into open banking, WhiteTech is your partner for innovation and growth.
We are a remote-first technology company and welcome applications from candidates across Europe, including the EEA, the UK, Switzerland, and other non-EEA European countries such as Ukraine, Moldova, Georgia, Armenia, Montenegro, Turkey, and the Western Balkans. We also consider applicants from different locations who can work within Central European Time (CET).
Your role and impact:
As a Business Analyst at WhiteTech, you will contribute to conducting detailed business analysis, understanding market dynamics, and enhancing our product offerings. By working closely with internal teams and external partners, you will ensure our products not only meet but exceed the evolving needs of our customers. We are looking for someone who is detail-oriented, proactive and innovative, able to learn and adapt quickly.
Your key responsibilities:
- Conducting comprehensive business analysis for diverse fintech projects and initiatives.
- Analyzing industry trends, market conditions, and competitor strategies for benchmarking purposes.
- Collecting and prioritizing the product requirements from stakeholders and the focus groups.
- Developing detailed use cases, user stories, and documentation to outline product features and functionalities.
- Identifying and addressing gaps in current products and processes.
- Working with third-party developers to integrate API and SDK products.
- Providing technical support to internal sales, operations units, and partner engineering teams.
- Participating in troubleshooting, testing, launching, and monitoring post-integration of solutions.
- Creating technical documentation, integration manuals, guidelines, user manuals, and training materials for clients.
- Managing internal knowledge transfer and conducting product demonstrations to stakeholders.
Requirements & Skills:
- Bachelor’s Degree in Computer Science, Information Technology, Business Administration, Finance, or a related field.
- At least 3 years experience as a Business Analyst or Product Manager.
- Familiarity with both B2B and B2C environments.
- Knowledge of business analysis requirements, project management principles, practices, techniques, and tools.
- Understanding of basic usability principles and UI/UX design (Figma).
- Experience with SQL and basic knowledge of HTML, CSS, JavaScript.
- Strong proficiency in Jira, Confluence, Miro, UML, and Google tools (Docs, Sheets, etc.).
- Experience in creating mockups and sketches for user interfaces.
- Excellent communication skills, capable of engaging effectively with both technical and non-technical stakeholders.
- Understanding of Agile methodologies.
- Strong analytical, and problem-solving skills.
- At least an Upper-intermediate level of English.
Our recruitment process typically follows these stages:
- Application screening
- Interview Stages (2-3 weeks):
- Prescreening call (40 min)
- Technical Interview with PM (60 min)
- Final Interview with Head of PMO (60 min)
- Job Offer
- Referrals: Employment and Background Check
We offer:
- Competitive compensation package (commensurate with your experience)
- 19 business days of flexible Paid Time Off (PTO)
- Fully remote work with flexible hours (within the CET time zone) from any location of your choice
- Values-driven culture with a friendly and supportive work environment
- Opportunity to regularly participate in conferences and community events as both a participant and contributor
- Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency
Embrace the opportunity to develop your skills in a cutting-edge fintech environment.
Please apply now to be part of our dynamic team and make a tangible impact on the future of payments!
Let’s build something great together!