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全球客户总监 – 医药行业

Global Account Director – Pharmaceutical

市场运营职能支持限定地区(需当地身份)
公司BSI
薪资未公开
工作地点United States
地域资格限定地区(需当地身份)
时区要求日间重叠约 9 小时,基本正常作息
用工类型Full Time
发布时间今天
数据来源Himalayas
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职位名称:全球客户总监 – 医药行业
工作地点:美国(远程)
关于该职位
BSI 正在寻找一位全球客户总监,负责管理并拓展与全球医药和生命科学组织的战略合作。
在此职位中,您将负责与一些世界上最复杂的医疗和医药组织中的4到6个客户建立关系,通过 BSI 的全球解决方案帮助他们应对监管要求、质量体系、合规框架、供应链风险和创新挑战。
您将成为客户的高级战略合作伙伴,协调跨职能团队,并与高管利益相关者互动,以实现可衡量的价值并加速全球增长。
主要职责

  • 了解董事会和高管层面的优先事项,并与高管进行对话,发现未被考虑的需求,从而在关键医药客户中制定和执行全球客户战略。
  • 与医药和生物制药组织的高层领导建立信任关系。
  • 协调跨部门/区域的虚拟客户,对齐 ABM 和合作伙伴策略,管理 MSA 和公正性,推动商业到运营的顺利交接,并推动跨产品组合的增长和续约;通过明确的价值主张进行区分,并在采购小组中建立共识。
  • 领导跨多个地区和部门的全球客户团队。
  • 在 BSI 的整个产品组合中识别新的联系人和机会,包括认证、标准、咨询、培训和法规服务。
  • 以客户指标(收入、风险、成本)为依据提出量化价值假设,量化不作为的成本,并使用基于洞察力的故事讲述和高管级可视化工具将业务案例与投资时间线对齐。
  • 在受监管的医疗保健环境中推动复杂的企业销售流程。
  • 协调全球客户活动和战略客户参与。
  • 实现收入增长,同时确保客户满意度和留存率。

我们正在寻找

  • 在医药或生命科学领域有管理战略客户的重要经验。
  • 有在全球医药组织中与高级决策者合作的经验。
  • 对受监管环境、质量体系和全球合规框架有深入理解。
  • 擅长主动寻找新的商业机会
查看英文原文

We exist to create positive change for people and the planet. Join us and make a difference too!
Job title: Global Account Director – Pharmaceutical
Location: United States (Remote)
About the role
BSI is looking for a Global Account Director to manage and grow strategic partnerships with global Pharmaceutical and Life Sciences organizations.
In this role, you will lead relationships with 4 to 6 of some of the world’s most complex healthcare and pharmaceutical organizations, helping them navigate regulatory requirements, quality systems, compliance frameworks, supply chain risks, and innovation challenges through BSI’s global solutions.
You will act as the senior strategic partner for your accounts, coordinating cross-functional teams and engaging executive stakeholders to deliver measurable value and accelerate global growth.
Key responsibilities

  • Map Board and Executive Level priorities and hold executive level conversations to surface unconsidered needs to develop and execute global account strategies at key pharmaceutical clients.
  • Build trusted relationships with senior leadership across Pharma and BioPharma organizations.
  • Orchestrate the virtual account across divisions/regions, align ABM and partner motions, manage MSA/impartiality, enable smooth commercial to operations handoff, and drive cross‑portfolio growth and renewals; differentiate with a clear value and build consensus across the buying group
  • Lead global account teams across multiple regions and divisions.
  • Identify new contacts and opportunities across BSI’s portfolio including assurance, standards, consulting, training and regulatory services.
  • Lead with a quantified value hypothesis tied to the client’s metrics (revenue, risk, cost), quantify cost of inaction, and align the business case to investment horizons, using insight‑led storytelling and executive‑level visuals.
  • Drive complex enterprise sales cycles within regulated healthcare environments.
  • Coordinate global account activity and strategic client engagement.
  • Deliver revenue growth while ensuring strong client satisfaction and retention.

What we’re looking for

  • Significant experience managing strategic accounts within the pharmaceutical or life sciences sector.
  • Experience working with senior decision-makers in global pharmaceutical organizations.
  • Strong understanding of regulated environments, quality systems, and global compliance frameworks.
  • Excels at proactively seeking out new business opportunities, leveraging advanced business development skills to identify and engage potential clients within a targeted portfolio of accounts. Consistently demonstrates initiative in expanding networks, uncovering prospects, and cultivating valuable relationships that drive growth and open doors to new opportunities.
  • Able to confidently sell a wide range of products and services without requiring deep technical expertise, demonstrating versatility by covering BSI’s offerings extensively, while focusing on broad, strategic engagement rather than detailed technical knowledge.
  • Proven ability to lead complex enterprise sales engagements.
  • Strong commercial acumen and consultative selling capability.
  • Experience coordinating global teams across complex organizations.

Do you believe the world deserves excellence?
We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.
Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark.
Through our unique combination of consulting, training, assurance, and regulatory services we bring solid and broad knowledge to every company.
If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now, and become part of the BSI family!
D&I Policy
BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.
If you require any reasonable accommodations to be made on account of a disability or impairment throughout our recruiting process, please inform your Talent Acquisition Partner.
About Us
BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.

Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
Originally posted on Himalayas

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