服务设计师 (全美各地)
Service Designers (all US locations)
虽然我们目前没有开放的职位，但我们一直在寻找新的人才，为我们的团队带来多样化的技能和经验。我们的需求从初级从业者到服务设计负责人不等。在Harmonic，我们的设计师都共同热爱通过服务设计解决业务和组织挑战。我们优先考虑有全渠道服务设计经验的设计师，他们具备：
- 对于探索将以用户为中心的设计、系统设计和组织设计相结合的新方法充满热情
- 有清晰的观点，并具备教师般的热情
- 展现出对多样性的渴望，以及在不同领域中发现模式的眼光
- 对改变公司政策和客户接触点同样充满热情
- 以协作、热情和谦逊的态度对待工作
如果你觉得这符合你自己的职业故事，我们希望收到你的消息！Harmonic寻求多样化的技能、工作经验和生活经验，以增强我们小型、灵活、自我管理团队之间的协作。如果你有兴趣与我们联系并可能以合同或全职方式合作，请发送你的信息给我们，让我们开始对话。
一些关键要求：
- 必须有全渠道服务设计工作的经验
- 能够分享包含广泛服务设计工具、成果和方法的作品示例
- 能够在服务设计生命周期中工作，包括战略、研究、体验地图、创意生成和概念创建、工作坊设计与主持，以及服务蓝图
- 精通并热衷于在复杂组织中进行服务设计和教学
- 有咨询经验者优先
- 能够在东海岸时间工作或靠近该时区（最多两小时的时差是可以接受的）
在提交申请时，你需要提供作品集链接。请确保你的提交能展示你对服务设计方法和工具的掌握，例如：服务价值主张定义、旅程和体验地图、服务蓝图、服务功能定义、服务生态系统建模、概念设计（前台和后台）、路线图或演进计划，以及服务参与者研究的设计和执行（前台和后台）。
最初发布于喜马拉雅山
查看英文原文
While we don't currently have any open roles, we’re always in the process of scouting new talent who will bring diversity of skills and experience to our team. Our needs range from entry-level practitioners to service design leads. At Harmonic, our designers share a common passion for tackling business and organizational challenges through service design. We prioritize service designers with experience doing omnichannel service design work and who:
- Get excited by finding new ways to blend human-centered design, systems design, and organizational design
- Bring a clear point of view and the heart of a teacher
- Demonstrate a desire for variety and an eye for finding patterns across domains
- Are as excited to change a company policy as much as a customer touchpoint
- Approach their work collaboratively, enthusiastically, and humbly
If this sounds like your own personal narrative, we want to hear from you! Harmonic seeks a diversity of skills, work experience, and life experience to enhance collaboration within our small, nimble, self-managed teams. If you're interested in connecting and possibly working with us on a contract or full-time basis, please send us your info and let’s start a dialogue.
Some key requirements:
- Must have experience doing omnichannel service design work
- Must be able to share work examples inclusive of a broad spectrum of service design tools, artifacts, and methods
- Comfortable working across the service design lifecycle, including strategy, research, experiencing mapping, ideation and concept creation, workshop design and facilitation, and service blueprinting
- Skilled and excited to both do and teach service design in complex organizations
- Consulting experience is a plus
- Able to work on or close to East Coast time (up to 2 hours offset is workable)
When submitting for consideration, you will be asked to provide a link to your portfolio. Please ensure your submission demonstrates mastery of service design methods and tools, such as: service value proposition definition, journey and experience mapping, service blueprinting, service feature definition, service ecosystem modeling, conceptual design (both frontstage and backstage), roadmap or evolution plans, and the design and execution of service participant research (frontstage and backstage).
Originally posted on Himalayas