高级应用顾问（凤凰城/移植）
Senior Application Advisor (Phoenix/Transplant)
关于Cardamom
医疗保健的下一次进化需要灵活、敏捷的团队来提供高科技、结果导向的解决方案和支持。我们的团队致力于帮助客户应对组织路线图上的各项计划和挑战，并为临床医生、运营团队和研究人员提供他们所需的数据显示，以照顾患者并改善健康结果。
Cardamom正在打造一支跨学科的优秀人才团队，成员在医疗保健领域拥有数据、分析、AI和EHR应用方面的多样化技能和经验。我们还热衷于培养那些在这些领域可能缺乏或没有经验的人的职业发展机会。我们的数据科学家、机器学习工程师、收入周期专业人员和认证应用专家团队非常希望你加入我们。
职位介绍
- 作为高级应用顾问（应用负责人）加入Cardamom Health，在西海岸一家大型医疗系统工作，职位为全职远程办公，有固定薪资。
- 作为Epic Phoenix（移植）应用的主要分析师和应用负责人。
- 与临床和运营相关方紧密合作，支持和优化移植流程。
你将负责
- 提供日常运营（BAU）支持，包括事件解决、工单管理、故障修复和支持以及持续的应用程序维护。
- 领导应用构建、流程优化、配置和小型增强请求。
- 通过集成测试、回归测试、发布计划、用户验收测试（UAT）和上线活动支持Epic升级。
- 作为Epic Phoenix的主要联系人和应用负责人。
- 帮助识别改进流程和优化应用的机会。
- 参与每日值班轮班，支持太平洋时间的工作时段。
任职要求
- 拥有Epic Phoenix（移植）认证。
- 有担任主要分析师、应用负责人、应用负责人或主题专家（SME）的经验。
- 在生产支持、应用构建和优化方面有丰富经验。
- 高度主动，能够独立工作并承担应用的责任。
- 能够与临床和运营相关方合作。
- 能够尽快开始工作。
- 愿意在每日值班轮班中支持太平洋时间的工作时段；来自中部时间区的候选人在此轮班期间预计需要工作到大约下午6点（中部时间）。
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About Cardamom
The next evolution of healthcare requires flexible, agile teams to deliver high-tech, results-based solutions and support. Our team is here to help our customers tackle the initiatives and challenges on their organizational roadmap, and give clinicians, operational teams, and researchers access to the data they need to take care of their patients and improve health outcomes.
Cardamom is cultivating a multidisciplinary team of exceptional individuals with diverse skills and experiences in healthcare — data, analytics, AI, and EHR application experts. We are also passionate about growing the careers of those who may have little or no experience in these fields when the opportunity arises. Our team of data scientists, machine learning engineers, revenue cycle professionals, and certified application specialists would love for you to join us.
About the role
- Join Cardamom Health as a Senior Application Advisor (Application Lead), supporting a major health system on the West Coast in a fully remote, full-time salaried position.
- Serve as the primary analyst and application owner for the Epic Phoenix (Transplant) application.
- Partner closely with clinical and operational stakeholders to support and optimize transplant workflows.
What you'll do
- Provide business-as-usual (BAU) support, including incident resolution, ticket management, break/fix support, and ongoing application maintenance.
- Lead application build, workflow optimization, configuration, and small enhancement requests.
- Support Epic upgrades through integrated testing, regression testing, release planning, UAT, and go-live activities.
- Serve as the primary point of contact and application owner for Epic Phoenix.
- Help identify opportunities to improve workflows and optimize the application.
- Participate in a day-call rotation supporting Pacific Time hours.
Qualifications
- Epic Phoenix (Transplant) certification.
- Experience serving as a primary analyst, application owner, application lead, or subject matter expert (SME).
- Strong experience with production support, application build, and optimization.
- Highly proactive and able to work independently while taking ownership of an application.
- Comfortable partnering with clinical and operational stakeholders.
- Available to start ASAP.
- Willingness to support Pacific Time hours during the day-call rotation; candidates in Central Time should expect to work until approximately 6:00 PM CT during their rotation.
Cardamom Health participates in E‑Verify. As part of the hiring process, we use E‑Verify to confirm the employment eligibility of all newly hired employees. For more information, please review the E‑Verify Participation and Right to Work notices.
Originally posted on Himalayas