电信工程师
Telecom Engineer
Legence（纳斯达克：LGN）是建筑中关键系统工程、咨询、安装和维护服务的领先提供商。公司专注于设计、制造和安装复杂的暖通空调、工艺管道及其他机械、电气和管道（MEP）系统，提升新旧设施的能源效率、可靠性和可持续性。Legence还通过战略升级和整体解决方案实现长期性能。服务于全球一些技术要求最高的行业，Legence的客户中有超过60%属于纳斯达克-100指数企业。
电信工程师（POTS、Teams语音、SIP、蜂窝）
地点：远程，美国。靠近Legence办公室地点优先。
出差：需要偶尔出差。
概述
电信工程师负责企业语音和电信环境的设计、实施、运营和支持。该职位确保在传统和现代平台（包括POTS、Microsoft Teams语音、SIP中继和蜂窝服务）上提供可靠、安全且成本有效的通信服务。
主要职责
- 设计、实施和支持企业语音解决方案，包括Microsoft Teams语音、Direct Routing和Operator Connect。
- 管理生命安全系统和法规要求的POTS线路。
- 管理SIP中继服务，包括呼叫路由、故障转移和质量优化。
- 支持自动应答、呼叫队列、语音邮件、E911和号码管理。
- 管理蜂窝服务，包括配置、运营商计划和生命周期管理。
- 提供二级/三级支持，并对电信问题进行根本原因分析。
- 与运营商和供应商协调以交付服务并进行升级。
- 维护文档，包括呼叫流程、库存和操作手册。
- 确保符合E911、Kari’s Law和RAY BAUM’s Act的要求。
所需资格
- 本科学位或同等经验。
- 5年以上企业电信或语音工程经验。
- 具备Microsoft Teams语音的实际操作经验。
- 对POTS、SIP和PSTN连接有深入理解。
- 有与电信运营商合作的经验。
- 具备强大的故障排除和沟通能力。
优选资格
- 具备Direct Routing SBC经验。
- 具备E911解决方案经验。
- 熟悉传统PBX系统。
- 拥有电信或Microsoft认证
查看英文原文
About Legence Legence (Nasdaq: LGN) is a leading provider of engineering, consulting, installation, and maintenance services for mission-critical systems in buildings. The company specializes in designing, fabricating, and installing complex HVAC, process piping, and other mechanical, electrical, and plumbing (MEP) systems—enhancing energy efficiency, reliability, and sustainability in new and existing facilities. Legence also delivers long-term performance through strategic upgrades and holistic solutions. Serving some of the world’s most technically demanding sectors, Legence counts over 60% of the Nasdaq-100 Index among its clients.
Telecom Engineer (POTS, Teams Voice, SIP, Cellular) Location: Remote, United States. Near a Legence office location is preferred. Travel: Yes, occasional travel is required. Overview The Telecom Engineer is responsible for the design, implementation, operation, and support of the enterprise voice and telecommunications environment. This role ensures reliable, secure, and cost-effective communication services across legacy and modern platforms, including POTS, Microsoft Teams Voice, SIP trunking, and cellular services. Key Responsibilities
- Design, implement, and support enterprise voice solutions including Microsoft Teams Voice, Direct Routing, and Operator Connect.
- Administer and maintain POTS lines for life-safety systems and regulatory requirements.
- Manage SIP trunking services including call routing, failover, and quality optimization.
- Support auto attendants, call queues, voicemail, E911, and number management.
- Manage cellular services including provisioning, carrier plans, and lifecycle management.
- Provide Tier 2/3 support and perform root-cause analysis for telecom issues.
- Coordinate with carriers and vendors for service delivery and escalation.
- Maintain documentation including call flows, inventories, and runbooks.
- Ensure compliance with E911, Kari’s Law, and RAY BAUM’s Act.
Required Qualifications
- Bachelor’s degree or equivalent experience.
- 5+ years of enterprise telecom or voice engineering experience.
- Hands-on experience with Microsoft Teams Voice.
- Strong understanding of POTS, SIP, and PSTN connectivity.
- Experience working with telecom carriers.
- Strong troubleshooting and communication skills.
Preferred Qualifications
- Experience with Direct Routing SBCs.
- Experience with E911 solutions.
- Familiarity with legacy PBX systems.
- Telecom or Microsoft certifications.
Compensation: $106k-$138k
Benefits Overview 401(k) Plan with Company Match: Currently match contributions dollar-for-dollar up to 4% of eligible pay; immediate vesting. Health & Welfare Benefits: Employer provided medical, dental, vision, prescription drug, Employee Assistance Program and accident & illness coverage. Life and Disability Insurance: Employer provided basic life insurance and AD&D valued at 50K coverage amount with the option for voluntary buy up for additional coverage. Time Off: Flexible non-accrual vacation; company holidays per policy. (For California employees, this is separate from California paid sick leave, if applicable.) Expenses: Business travel and related expenses reimbursed per company policy. Reasonable Accommodations If you need assistance or accommodations during the application or interview process, please contact us at or your dedicated recruiter with the job title and requisition number. Employment Eligibility Candidates must have current work authorization in the U.S.; visa sponsorship is not available for this position. Third-Party Recruiting Disclaimer Legence and its affiliates do not accept unsolicited resumes from agencies; any such submissions without a prior signed agreement authorized by Legence Holdings LLC's CHRO or Director of Talent Acquisition will not incur fees and are considered property of Legence. Pay Disclosure & Considerations Where pay ranges are indicated, please note that a successful candidate’s exact pay will be determined based relevant job-related factors, including any of the following: candidate’s experience, skills, and qualifications, as well as geographic and market considerations. We are committed to ensuring fair and competitive compensation for all employees and comply with all applicable salary transparency laws. Equal Employment Opportunity Employer Legence and its affiliate companies are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital or familial status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit-based factors, and any other characteristic protected under applicable local, state or federal laws and regulations. EEO is the Law
Originally posted on Himalayas