高级客户经理 - 蒙特利尔/大西洋加拿大
Senior Account Executive - Montreal/Atlantic Canada
我们是谁？
Cohere 是一家以安全为首要任务的企业人工智能公司。我们打造前沿的基础人工智能模型和端到端产品，旨在解决现实世界中的商业问题。
我们正在为构建人工智能系统的公司训练和部署前沿模型。我们认为我们的工作对人工智能的广泛应用至关重要，我们寻找希望成为其中一员的人才。
我们对所构建的产品精益求精。我们每个人都负责提升模型的能力以及为客户创造的价值。Cohere 是一个由研究人员、工程师、设计师等组成的团队，大家对各自的专业充满热情。
我们是一家总部位于多伦多的全球科技公司，在伦敦、纽约市、旧金山、蒙特利尔、巴黎、柏林和首尔设有主要办公室。加入我们吧！
为什么选择这个职位？
在这个职位上，你将负责整个销售流程——从识别潜在客户到与加拿大东部的全球2000强大型企业达成交易。我们寻找一位亲和力强、有说服力的沟通者，热爱与潜在客户合作，挖掘他们的需求，并能自信地围绕 Cohere 平台如何帮助他们实现业务目标来制定定制化的价值主张。你将通过掌控自己的区域并与其他团队在客户成功、销售开发、市场和解决方案架构方面协作，为 Cohere 的增长奠定基础。你将成为前线的声音，帮助我们的产品和工程团队以客户为中心的方式优先考虑 Cohere 的路线图。这是一个高度自主的职位，因此你需要是一个能在非结构化和快速变化的环境中茁壮成长的人。你的影响力将是巨大的——Cohere 有无限可能，而你将帮助我们实现它。
作为客户经理，你将：
- 通过主动 outreach 和与关键利益相关者的建立关系，专注于新客户的获取，同时利用你强大的关键决策者和影响者联系网络，推动战略合作伙伴关系和销售机会
- 作为顾问式、值得信赖的专家，与客户和潜在客户紧密合作，深入了解他们的挑战和目标、他们的技术生态系统，并根据这些信息定制解决方案，为他们的业务带来可衡量的影响
- 与渠道合作伙伴密切合作，寻找扩大覆盖范围和提高客户满意度的机会
查看英文原文
Who are we?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
In this role, you will have ownership of the full sales cycle - from identifying leads to closing deals with Global 2000, large enterprises within Eastern Canada. We’re looking for an approachable and compelling communicator who loves working with prospects to uncover their needs and feels comfortable developing tailored value propositions around how Cohere’s platform can help them achieve their business goals. You’ll lay the foundation for Cohere’s growth by owning your territory and collaborating with teammates across customer success, sales development, marketing, and solution architecture. You’ll be the voice of the field and help our product and engineering teams prioritize the Cohere roadmap with customer-centric care. It’s a highly self-directed role, so you should be someone who thrives in an unstructured and quickly evolving environment. And your opportunity for impact will be astronomical — Cohere has skies-the-limit potential, and you’ll help us reach it.
As an Account Executive you will:
- Focus on net-new logo acquisition via outbound activity and relationship building with key stakeholders while also bringing a strong network of key decision-maker and influencer contacts to drive strategic partnerships and win sales opportunities
- Work closely with customers and prospects as a consultative, trusted advisor who deeply understands their challenges and goals, their technology ecosystem, and will tailor solutions to drive measurable impact for their businesses
- Work in close partnership with channel partners to find opportunities to scale outreach and customer satisfaction in your region
- Collaborate with product and engineering teams as well as customer success on strategic motions to deliver solutions to large enterprise customers
- Collaborate with Sales Development Representatives to drive top of funnel activity
- Own the full sales cycle – from initial outreach through proof-of-concept, deal close, and deployment ; this is not a transactional sale that you can walk away from after the contract is signed but rather requires ongoing oversight of the project to ensure success
You may be a good fit if you have:
- 8-12+ years of previous B2B sales experience with Global 2000 and large enterprises negotiating and closing transformational multi-year (2-5 year) SaaS deals in the 7 figure range, and a track record of high performance and exceeding quota
- Previous experience as a technical consultative salesperson, selling complex products, such as developer tools, API products, or AI / NLP solutions, are a plus.
- Previous experience working with customers during the deployment phase of the engagement, aligning on how best to configure and customize the solution that supports success in production and builds trust to set up for expansion and growth
- Previous experience working with channel partners such as cloud hyperscalers and system integrators to drive sales cycles and hit shared revenue goals
- High tolerance for ambiguity - as an early sales hire, you’ll have to be a self-starter, doer and a strategist who is capable of wearing many hats and doing what it takes to figure out a path to success
- Curiosity - you want to go deep on NLP and become an expert on our technology while considering how to fit into a large organization’s technology landscape
- Fantastic communication skills - you are a great listener, have a knack for understanding what matters most to others, build strong relationships, can speak to the c-suite, and feel comfortable speaking to both technical and non-technical audiences
Additional Requirements:
- Deep understanding of the enterprise landscape, including key trends, challenges, and opportunities
- Ability to articulate the value of AI and NLP solutions in the context of Fortune 2000 operations.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.