技术培训师
Technical Trainer
你的团队充满活力：
Genetec目前正在寻找一名技术培训师。我们希望找到一位充满活力、反应迅速的个人，能够在快节奏、充满活力的环境中工作。你将负责在Genetec培训中心和合作伙伴办公室向Genetec产品用户进行培训。在不授课的时候，你将在家办公准备未来的培训课程并更新现有的培训内容。该职位需要在指定的商业区域内频繁出差，偶尔还需要出国。
你的一天可能包括：
- 为Genetec客户、经销商、分销商和内部员工提供技术培训
- 更新现有培训材料以反映新产品发布的变化
- 制作培训演示文稿、手册、课程大纲和数字参考资料
- 参与改进培训文档和工具
- 保持对Genetec产品和功能的深入了解
- 参与课堂布置、实验和考试评分以及课程问题跟进
- 使用服务器、客户端、网络和设备开展面对面的技术课程
- 使用基于云的虚拟环境和LMS开展在线面对面课程
- 将课程反馈传达给内部团队以改进流程和产品
- 向不同受众有效传达技术理解，从普通用户到管理员
关于你：
- 计算机科学、计算机工程或相关专业的学士学位
- 2年以上技术培训经验，软件培训经验优先
- 愿意且能够出差授课，占工作时间的75%
- 拥有出色的演讲和表达能力
- 英语口语和书面表达流利，掌握其他语言是加分项
技术要求：
- 精通Windows操作系统和虚拟机
- 精通网络原理和IP配置
- 具有数据库概念和客户端-服务器环境的经验
- 具有技术故障排除方法的经验
- 具有物理访问控制系统经验
- 具有视频管理系统经验
- 具有在线培训交付、电子学习和LMS平台经验，是加分项
- 具有基于云的技术和网络安全概念经验，是加分项
让我们谈谈福利！
- 具有吸引力的薪酬包，包含401K匹配
- 培训学费报销计划
查看英文原文
Your team’s dynamic:
Genetec is currently seeking a Technical Trainer. We are looking for a dynamic, responsive individual, able to work well in a fast-paced, lively environment. You will be responsible for delivering training on Genetec products at Genetec training locations and partner offices. When not teaching, you will be working from your home office preparing for future training sessions and updating existing training content. This position requires frequent travel within the assigned commercial territory, and occasionally overseas.
What your day will look like:
- Deliver technical training to Genetec customers, resellers, distributors, and internal staff
- Update existing training material to reflect changes in new product releases
- Create training presentations, manuals, course outlines, and digital references
- Contribute to improve training documentation and tools
- Maintain a current, in-depth knowledge of Genetec’s products and functionality
- Participate in classroom setup, lab and exam grading, and course question follow-up
- Facilitate instructor-led technical courses using servers, clients, networks, and devices
- Facilitate online instructor-led courses using a cloud-based virtual environment and LMS
- Communicate course feedback to internal teams for process and product improvement
- Effectively convey technical understanding to different audiences, from users to administrators
More about you:
- Bachelor’s degree in Computer Science, Computer Engineering or equivalent experience
- 2+ years of experience delivering technical training, preferably software training
- Willing and able to travel to deliver training up to 75% of the time
- Possess exceptional presentation and presentation skills
- Proficient verbal and written communication in English, additional languages an asset
Technical requirements:
- Excellent knowledge of Windows operating systems and virtual machines
- Excellent knowledge of networking principles and IP configuration
- Experience with database concepts and client-server environments
- Experience with technical troubleshooting methods
- Experience with physical access control systems
- Experience with video management systems
- Experience with online training delivery, e-learning, and LMS platforms, an asset
- Experience with cloud-based technology and cybersecurity concepts, an asset
Let’s talk perks!
- Attractive compensation package with 401K match
- Training Tuition Reimbursement Program
- Work-life balance with a flexible working schedule
Still not sure if you check every box, but think it’s worth a shot? We love that enthusiasm!
Thank you for your application, but please note that only qualified candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.
Requirements
Benefits
Originally posted on Himalayas