高级销售运营专员
Senior Sales Operations Specialist
我们是谁？
Cohere 是一家以安全为首要任务的企业人工智能公司。我们构建前沿的基础人工智能模型和端到端产品，旨在解决现实世界中的业务问题。
我们正在为正在构建人工智能系统的企业的前沿模型进行训练和部署。我们认为我们的工作对人工智能的广泛应用至关重要，我们正在寻找希望成为其中一员的人才。
我们对所构建的产品精益求精。我们每个人都负责提升模型的能力以及为客户创造的价值。Cohere 是一个由研究人员、工程师、设计师等组成的团队，他们对各自的专业充满热情。
我们是一家总部位于多伦多的全球科技公司，在伦敦、纽约市、旧金山、蒙特利尔、巴黎、柏林和首尔设有主要办公室。加入我们吧！
销售运营专员是一个战略性领导职位，专注于优化销售运营、推动收入增长，并确保销售执行与公司目标保持一致。这个令人兴奋的职业机会结合了运营管理、战略规划和跨职能协作。
主要职责
- 销售策略与执行：与美洲区销售副总裁合作，制定并实施销售策略、预测和绩效指标。
- 运营卓越：优化销售流程，包括管道管理、CRM 优化和销售赋能工具。
- 跨职能协作：与内部销售、解决方案架构、市场、产品和客户成功团队紧密合作，确保统一的市场推广执行。
- 绩效分析：监控销售 KPI，进行数据驱动的洞察，并提出改进建议以提高转化率和收入达成率。
- 团队领导：参与销售运营、业务发展和支持职能，培养高绩效文化。
- 利益相关者管理：作为销售领导、FLMs、IC（销售人员）和高管团队之间的联络人，确保清晰的沟通和战略对齐。
任职要求
- 经验：8 年以上在类似岗位从事销售运营、业务发展和战略工作的经验，最好在人工智能、SaaS 或企业软件领域。
- 技能：具备强大的分析思维，熟练使用 CRM 平台（如 Salesforce），并在销售流程优化方面有专长。
- 领导力：能够指导团队，驱动业绩增长。
查看英文原文
Who are we?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
The Sales Ops Specialist role is a strategic leadership role focused on optimizing sales operations, enabling revenue growth, and ensuring alignment between sales execution and company objectives. This exciting career opportunity offers a blend of operational oversight, strategic planning, and cross-functional collaboration.
Key Responsibilities
- Sales Strategy & Execution: Partner with the VP of Sales, Americas to define and implement sales strategies, forecasts, and performance metrics.
- Operational Excellence: Streamline sales processes, including pipeline management, CRM optimization, and sales enablement tools.
- Cross-Functional Coordination: Work closely with the ecosystem - inside sales, solution architecture, marketing, product, and customer success teams to ensure cohesive go-to-market execution.
- Performance Analytics: Monitor sales KPIs, conduct data-driven insights, and recommend adjustments to improve conversion rates and revenue attainment.
- Team Leadership: Contribute to sales operations, business development, and support functions, fostering a high-performance culture.
- Stakeholder Management: Serve as a liaison between sales leadership, FLMs, ICs (sellers), and executive teams, ensuring clear communication and strategic alignment.
Qualifications
- Experience: 8+ years in a similar role contributing to sales operations, business development and strategy, preferably in AI, SaaS, or enterprise software.
- Skills: Strong analytical mindset, proficiency in CRM platforms (e.g., Salesforce), and expertise in sales process optimization.
- Leadership: Ability to mentor teams, drive accountability, and navigate high-growth environments.
- Strategic Thinking: Experience translating business goals into actionable sales plans.
- Communication: Executive level communication skills & experience creating board level presentation decks & customer engagement materials.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.