护士 II,护理经理(远程)
RN II, Care Manager ( Remote)
Horizon Blue Cross Blue Shield of New Jersey 帮助我们的会员实现最佳健康状态。90 多年来,我们一直是新泽西州的健康解决方案领导者,推动创新以提升医疗质量、可负担性和会员体验。我们的会员是我们的邻居、朋友和家人。正是这种理解,促使我们更好地服务并照顾那 350 万将信任交给我们的人。我们以拥有顶尖员工为荣,并努力营造一个创新且包容的环境,让员工得以蓬勃发展。当员工发挥最佳表现并取得成功时,公司也会随之成功。
职位简介
该职位负责为初级护士人群执行 RN 职责,依据既定指南确保提供适当的护理水平,同时规划向护理连续体的过渡,并制定以会员为中心的护理计划。初级护士将主动联系高风险会员,并在可能的情况下,帮助会员参与预防性护理机会和筛查。该职位将根据管理层的指派执行护理管理相关职责。必要时担任新 RN 及其他员工的导师/培训者。涉及 ASO 客户的职位可能需要一些现场出差。
工作内容
- 根据既定指南和标准评估会员的临床需求,确保提供的服务在医学上适合会员的需求,并与福利结构一致。
- 协调对护理缺口和高风险会员的响应,将其引导至合适的护理场所,包括年度健康体检以及与治疗医生的合作。
- 评估为急性和慢性健康需求提供的医疗服务和程序的必要性、适当性和效率。
- 制定、协调并协助实施针对会员的个性化护理计划,识别自我管理及最佳健康状况的障碍。
- 在诊断到结果的整个过程中,与会员、家庭、医生、医院和其他外部客户协调护理的适当性。
- 协调提供高质量、成本效益的护理,由计划制定的临床实践指南支持,涵盖整个护理连续体,包括过渡期护理。
- 监测会员的医疗护理活动及结果,无论服务地点如何,确保符合要求。
查看英文原文
Horizon Blue Cross Blue Shield of New Jersey empowers our members to achieve their best health. For over 90 years, we have been New Jersey’s health solutions leader driving innovations that improve health care quality, affordability, and member experience. Our members are our neighbors, our friends, and our families. It is this understanding that drives us to better serve and care for the 3.5 million people who place their trust in us. We pride ourselves on our best-in-class employees and strive to maintain an innovative and inclusive environment that allows them to thrive. When our employees bring their best and succeed, the Company succeeds.
About the Role
This position is responsible for performing RN duties for the Primary Nurse population using established guidelines to ensure appropriate level of care, as well as, planning for the transition to the continuum of care and developing a member centric plan of care. Primary Nurses will outreach to high risk members and will work to engage members in preventative care opportunities & screenings when possible. This position will perform duties and types of care management as assigned by management. Serves as a mentor/trainer to new RN's and other staff as needed. Positions involving ASO accounts may require some travel for on-site availability.What You'll Do
- Assesses member's clinical need against established guidelines and/or standards to ensure that the services provided are medically appropriate to member's needs and aligned with the benefit structure.
- Facilitates response to gaps in care and identified high risk members to appropriate settings of care for annual wellness visits including collaboration with treating provider.
- Evaluates the necessity, appropriateness and efficiency of medical services and procedures provided for both acute and chronic health care needs.
- Develops, coordinates and assists in implementation of individualized plan of care for members and identification of barriers towards Self-Management and optimal wellness.
- Coordinates with members, family, physician, hospital and other external customers with respect to the appropriateness of care from diagnosis to outcome.
- Coordinates the delivery of high quality, cost-effective care supported by clinical practice guidelines established by the plan addressing the entire continuum of care including transitional care.
- Monitors member's medical care activities, regardless of the site of service, and outcomes for appropriateness and effectiveness.
- Advocates for the member/family among various sites to coordinate resource utilization and evaluation of services provided.
- Encourages member participation and compliance in the case/disease management program efforts.
- Documents accurately and comprehensively based on the standards of practice and current organization policies.
- Interacts and communicates with multidisciplinary teams either telephonically and/or in person striving for continuity and efficiency as the member is managed along the continuum of care.
- Evaluates care by problem solving, analyzing variances and participating in the quality improvement program to enhance member outcomes.
- Serves as mentor/trainer to new RN's and other staff as needed
- Presents clinical cases during audits conducted by external review organizations.
What You Bring
Education/Experience:
- Requires an associate's or bachelor's degree (or higher) in nursing and/or a health related field OR accredited diploma nursing school.
- Requires a minimum of two (2) years clinical experience. Experience with both acute and chronic conditions preferred.
- Requires a minimum of three (3) years' experience in the health care delivery system/industry.
- Experience with health care payer experience strongly preferred.
Additional licensing, certifications, registrations:
- Active Unrestricted RN License Required; NJ License Preferred
- Requires a valid Driver's License and Insurance.
Knowledge:
- Requires proficiency in the use of personal computers and supporting software in a Windows based environment, including MS Office products (Word, Excel, and PowerPoint) and Microsoft Outlook. Prefers knowledge in the use of intranet and internet applications.
- Requires working knowledge of case/care/disease management principles.
- Requires working knowledge of operations of utilization, case and/or disease management processes.
- Requires working knowledge of principles of utilization management.
- Requires basic knowledge of health care contracts and benefit eligibility requirements.
- Requires knowledge of hospital structures and payment systems.
- Prefers understanding of fiscal accountability and its impact on the utilization of resources, proceeding to self-care outcomes.
Skills and Abilities:
- Bi-lingual proficiency preferred.
- Adaptability/Flexibility
- Analytical
- Compassion
- Information/Knowledge Sharing
- Interpersonal & Client Relationship
- Sound decision making
- Active listening
- Organization Planning/Priority Setting
- Problem Solving/Critical Thinking
- Team Player
- Time Management
- Written/Oral Communications
Why Horizon?
At Horizon, you’ll do meaningful work that directly improves lives—while being supported by a mission‑driven organization that values expertise, collaboration, and growth. We believe that when our people thrive, our communities do too. If you are passionate about making an impact, we’d love to hear from you!
Salary Range:
$79,100 - $105,945This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. This range has been created in good faith based on information known to Horizon at the time of posting. Compensation decisions are dependent on the circumstances of each case. Horizon also provides a comprehensive compensation and benefits package which includes:
- Comprehensive health benefits (Medical/Dental/Vision)
- Retirement Plans
- Generous PTO
- Incentive Plans
- Wellness Programs
- Paid Volunteer Time Off
- Tuition Reimbursement
Disclaimer:
Horizon BCBSNJ employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware. This job summary has been designed to indicate the general nature and level of work performed by colleagues within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of colleagues assigned to this job.
Horizon Blue Cross Blue Shield of New Jersey is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability and any other protected class as required by federal, state or local law. Horizon will consider reasonable accommodation requests as part of the recruiting and hiring process.
Originally posted on Himalayas