WebEOC 支持
WebEOC Support
Leidos正在寻找具备高度专业能力的专业人士，以支持TSA FOCUS项目。
我们特别希望与目前负责该项目的在职人员建立联系，这些人员有兴趣继续他们的工作，并将宝贵的任务知识和经验带到Leidos。
WebEOC支持职位为WebEOC平台及相关的应急管理流程提供运营和技术支持。该职位支持用户，执行配置和故障排除活动，维护服务文档，并与TSA相关方和技术支持组织协调，以确保WebEOC服务的连续性和可靠运行。该职位特别关注在日常运营和突发事件期间保持运营准备状态和响应性支持。
工作地点：
该职位可能根据任务需求需要现场支持和突发事件支持。
主要职责可能包括以下内容：
- 为WebEOC平台和指定的应急管理流程提供运营支持。
- 响应并解决WebEOC用户的请求和事件。
- 执行经批准的WebEOC配置和故障排除活动。
- 记录事件、请求、变更、解决方案和运营活动。
- 将需要更高级别技术支持的平台或系统问题上报。
- 在突发事件期间与TSA相关方和技术支持团队协调。
- 支持WebEOC的连续性和运营准备状态。
- 维护准确的服务记录、程序和技术文档。
- 按要求支持WebEOC功能的测试和验证。
- 识别重复出现的问题，并建议改进流程、程序和用户支持。
- 与服务台、工程、基础设施和其他FOCUS服务团队协调WebEOC相关活动。
任职资格可能包括：
具体职位和级别要求可能有所不同。任职资格可能包括：
- 本科及以上学历，2年以上相关工作经验。拥有更多工作经验可替代学位。
- 有支持WebEOC或类似应急管理/操作信息系统的相关经验。
- 有排查企业应用并支持终端用户的经验。
- 具备良好的沟通、文档编写、组织和解决问题的能力。
- 能够在一个服务可用性要求高的环境中有效工作。
查看英文原文
Leidos is seeking highly qualified professionals to support the TSA FOCUS Program.
We are especially interested in connecting with current incumbent personnel supporting this mission who are interested in continuing their work and bringing their valuable mission knowledge and experience to Leidos.
TheWebEOCSupport role provides operational and technical support for theWebEOCplatform and associated emergency-management workflows. The position supports users, performs configuration and troubleshooting activities,maintainsservice documentation, and coordinates with TSA stakeholders and technical support organizations to ensure continuity and reliable operation ofWebEOCservices.The role is particularly focused onmaintainingoperational readiness and responsive support during routine operations and operational events.
Work Location:
The role may require onsite support and operational-event support based on mission requirements.
Essential Duties Could Include the following:
- Provide operational support for theWebEOCplatform and assigned emergency-management workflows.
- Respond to and resolveWebEOCuser requests and incidents.
- Perform approvedWebEOCconfiguration and troubleshooting activities.
- Document incidents, requests, changes, resolutions, and operational activities.
- Escalate platform or system issues requiring higher-level technical support.
- Coordinate with TSA stakeholders and technical support teams during operational events.
- SupportWebEOCcontinuity and operational readiness.
- Maintainaccurateservice records, procedures, and technical documentation.
- Support testing and validation ofWebEOCfunctionality asrequired.
- Identifyrecurring issues and recommend improvements to workflows, procedures, and user support.
- CoordinateWebEOCactivities with Service Desk, engineering, infrastructure, and other FOCUS service teams.
Qualifications Could Include
Requirements will vary depending on the specific position and level. Qualifications may include:
- Bachelors degree and 2+ years of prior relevant experience. Additional years of experience may be considered in lieu of degree.
- Relevant experience supportingWebEOCor comparable emergency-management/operational information systems.
- Experience troubleshooting enterprise applications and supporting end users.
- Strong communication, documentation, organization, and problem-solving skills.
- Ability tooperateeffectively in an environment where service availability and operational responsiveness are critical.
- Ability to work with approved government systems, procedures, and service management processes.
- Ability to obtain and maintain TSA Suitability
- Ability to obtain and maintain Public Trust Security Clearance
Preferred Qualifications
- TSA, DHS, emergency-management, or other federal government experience.
- WebEOCadministration, configuration, or support experience.
- Experience supporting emergency operations centers or mission-critical operational environments.
Important Compensation Information
Please disregard the salary range displayed on this evergreen posting as representative of all TSA FOCUS opportunities. This posting is intended to identify candidates across multiple functional areas and experience levels and, therefore, the displayed range may not reflect the compensation associated with an individual position. Compensation for specific opportunities will be determined based on the position for which an individual is considered or hired and may vary based on factors including experience level, skills, certifications, education, security clearance requirements, work location, and other position-specific considerations.
If you are currently supporting this mission and are interested in learning more about opportunities with Leidos, we encourage you to apply even if you do not see your exact position listed above.
Join Leidos and help continue delivering the technology, expertise, and mission support that enable TSA FOCUS operations.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting:
September 9, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $69,550.00 - $125,725.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Originally posted on Himalayas