账户经理II，续费
Account Manager II, Renewals
职位描述
关于该职位
作为续约经理，你将加入一个由自我驱动、业绩优秀的销售人员组成的团队，负责与北美地区的FIS决策解决方案客户续约和拓展合作。你将与客户经理和客户成功经理紧密合作，推动客户的长期留存和增长。
该职位专注于续约决策解决方案合同，加强战略关系，并识别在客户投资组合中扩大FIS影响力的机遇。通过提供行业领先的解决方案和见解，你将帮助客户提升并创新他们的新账户开设业务。
你将负责的工作：
- 与现有的FIS决策解决方案客户合作，维护并扩展业务关系
- 识别即将到期的合同，并主动发起续约和保留讨论
- 深入了解每个客户在决策解决方案中的产品和服务模式
- 准备并展示战略客户概览，突出当前FIS解决方案及扩展机会
- 制定并呈现与客户价值和长期增长一致的定价方案
- 主导续约合同和更新协议的谈判与执行
- 识别并推广最适合客户新账户开设需求的解决方案
你具备的条件：
- 强大的谈判、沟通和关系管理能力
- 在金融服务行业进行合同谈判的经验
- 能够与高级利益相关者（如财富主管、首席信息官、首席运营官、产品负责人）进行有效沟通
- 熟悉Microsoft Office套件（Word、Excel、PowerPoint、SharePoint）
- 能够将客户需求转化为战略性的续约和扩展机会
必备资格：
• 在续约、留存、内部销售、客户管理或客户关系管理方面有成功经验。
• 具备强大的谈判、影响和咨询式销售技能。
• 有管理持续收入或基于订阅的客户关系的经验。
• 本科学历或同等教育、培训和相关经验的组合。
优先考虑的资格：
- 了解FIS决策解决方案产品
- 有销售相关平台和系统的经验
- 了解影响新账户开设服务的监管事项（公平信用报告法和格拉姆-里奇-布莱利法案）
- 有合同生命周期管理经验
查看英文原文
Job Description
About the Role
As a Renewal Manager, you’ll be part of a team of self-motivated, high-achieving sales professionals responsible for renewing and expanding partnerships with FIS Decision Solutions clients across North America. You will work closely with Account Managers and Client Success Managers to drive long-term client retention and growth.
This role focuses on renewing Decision Solutions contracts, strengthening strategic relationships, and identifying opportunities to expand FIS’ footprint within client portfolios. By delivering industry-leading solutions and insight, you’ll help clients enhance and innovate their new account opening operations.
What You Will Be Doing
- Work with existing FIS Decision Solutions clients to retain and grow business relationships
- Identify contracts approaching expiration and proactively initiate renewal and retention discussions
- Develop a deep understanding of each client’s Decision Solutions offerings and service model
- Prepare and present strategic account overviews, highlighting current FIS solutions and opportunities for expansion
- Create, present, and negotiate pricing proposals aligned to client value and long-term growth
- Lead the negotiation and execution of renewal contracts and updated agreements
- Identify and position next-best solutions to meet client’s new account opening needs
What You Bring:
- Strong negotiation, communication, and relationship management skills
- Experience negotiating contracts in the financial services industry
- Ability to engage with senior stakeholders (e.g., Head of Wealth, CIO, COO, Product Leaders)
- Experience with Microsoft Office suite (Word, Excel, PowerPoint, SharePoint)
- Ability to translate client needs into strategic renewal and expansion opportunities
Required Qualifications:
• Demonstrated success in renewals, retention, inside sales, account management, or client relationship management.
• Strong negotiation, influence, and consultative selling skills.
• Experience managing recurring revenue or subscription-based customer relationships.
• Bachelor’s degree or equivalent combination of education, training, and relevant experience.
Preferred Qualifications:
- Knowledge of FIS Decision Solutions products
- Experience with sales-related platforms and systems
- Understanding of regulatory considerations impacting new account opening services (Fair Credit Reporting Act & Gramm-Leach-Bliley Act)
- Experience with contract lifecycle management and complex client negotiations
What We Offer you
At FIS, we are as committed to growing our employees’ careers as our own business. We offer:
- Opportunities to innovate in fintech
- Inclusive and collaborative team environment
- Professional and personal development
- Community engagement opportunities
- Competitive salary and benefits
FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $33.84 - $57.53 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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Originally posted on Himalayas