高级总监，赋能 - 共享服务
Sr. Director, Enablement - Shared Services
我们是谁
Samsara（NYSE: IOT）是Connected Operations™ Cloud的先驱，这是一个平台，使依赖实体运营的组织能够利用物联网（IoT）数据来生成可操作的见解并改进其运营。在Samsara，我们正在帮助提升支撑全球经济的实体运营的安全性、效率和可持续性。这些行业占全球GDP的40%以上，是地球的基础设施，包括农业、建筑、现场服务、运输和制造——我们很兴奋能帮助它们大规模实现数字化转型。
在Samsara工作意味着你将参与定义实体运营的未来，并加入一个正在打造一系列激动人心的产品解决方案的团队，包括基于视频的安全性、车辆远程信息处理、应用和驾驶员工作流程、设备监控。作为一家最近上市的公司，你将拥有自主权和支持，以长期的眼光进行建设。
职位简介
Samsara正在寻找一位高级总监，负责共享服务的赋能，领导我们现场赋能组织的业务运营核心。向现场赋能副总裁汇报，你将领导负责学习体验设计（LXD）、治理、报告、项目管理及物流的团队——确保每个我们推出的项目都有运营严谨性和流程纪律。
这是一份远程职位，面向居住在美国的候选人。此职位不提供搬迁补助。
在此职位中，你将：
- 领导赋能业务运营职能，包括专注于学习体验设计（LXD）、治理、报告、项目管理和物流的团队。
- 确保赋能像一个业务一样运作：清晰的输入流程、优先级框架、报告节奏，以及每个项目的运营严谨性。
- 领导、指导和发展共享服务中的经理和团队，建立组织深度和人才储备。
- 与销售技能、现场激活与执行、领导力发展等领域的赋能领导者合作，确保共享服务满足他们的运营需求。
- 负责报告和治理框架，为管理层提供对项目采用情况和业务影响的可见性。
- 在我们全球范围内以及新业务领域扩展赋能计划时，倡导、示范并融入Samsara的运营原则。
查看英文原文
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role
Samsara is looking for a Senior Director, Enablement - Shared Services to lead the business operations backbone of our Field Enablement organization. Reporting to the VP, Field Enablement, you'll lead the teams responsible for Learning Experience Design (LXD), governance, reporting, program management, and logistics — making sure enablement runs with operational rigor and process discipline behind every program we ship.
This is a remote position open to candidates residing in the US. Relocation assistance will not be provided for this role.
In this role, you will:
- Lead the Enablement Business Operations function, including teams focused on Learning Experience Design (LXD), governance, reporting, program management, and logistics.
- Ensure enablement runs like a business: clear intake processes, prioritization frameworks, reporting cadences, and operational rigor across every program.
- Lead, coach, and develop the managers and teams within Shared Services, building organizational depth and bench strength.
- Partner with enablement leaders across Sales Skills, Field Activation & Execution, and Leadership Development to ensure shared services meet their operational needs.
- Own reporting and governance frameworks that give leadership visibility into program adoption and business impact.
- Champion, role model, and embed Samsara's operating principles as we scale our enablement programs globally and across new offices.
Minimum requirements for the role:
- 10+ years of experience in similar enablement, business operations, or program management roles.
- Proven experience building or scaling operational functions (governance, reporting, program management, or logistics) within an enablement or GTM organization.
- Experience leading and developing managers, not just individual contributors.
- Strong data and reporting orientation, with the ability to translate operational data into decisions.
- Excellent written and oral communication skills, with the ability to influence senior leaders.
An ideal candidate also has:
- Experience standing up governance or program management functions from scratch.
- Familiarity with learning technology and content development operations (LXD, LMS, CMS).
- A background in business operations, strategy, or program management within a Sales or Customer Success organization.
Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your city of residence. Learn more about our total rewards and benefits below.
Annual OTE Salary
$150,640—$215,200 USD
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.