首席交付顾问
Principal Delivery Consultant
关于我们：
在Liatrio，我们推动真正的变革。我们帮助行业领先的公司摆脱传统系统，采用重塑团队构建、交付和规模化发展的AI技术。
我们直接与企业团队合作，通过加速现代化、降低风险，以及交付符合行业标准的生产级AI系统，将AI原生实践嵌入到交付过程中。
我们的员工直接嵌入客户组织中，领导实际的AI赋能和转型，重新塑造整个企业如何规模化构建和运营。
如果你准备引领真正的AI变革，这里就是你的归属。
职位描述：
交付负责人对大型复杂企业项目中的卓越交付负责——对工作流或整个项目的交付质量、客户关系、客户赋能和团队成果负全责。
这是一位高级领导者，能够保持交付进度，让客户保持信心，并让团队发挥最佳状态，同时推动有意义的变革。他能清晰地理解项目，提前发现并解决问题，在问题出现前采取果断措施进行调整，并引导客户前进。
你将与客户紧密合作，进行头脑风暴，测试想法，分析价值流失和增值机会，并与他们共同制定前进路径。
你将负责：
交付卓越与策略：
负责项目的交付——对合同义务的执行、所有工作流的交付质量和从启动到完成的客户体验负责；与客户一起构思项目进展和解决方案——进行价值流映射，识别瓶颈和机会，并与客户利益相关者共同制定交付方法，而不是仅仅执行被交给你的任务；参与并推动项目的整体策略——与客户经理、架构师和客户利益相关者密切合作，确保交付始终与业务成果和AI转型目标保持一致；推动以AI为核心交付——倡导将AI整合到工程流程、交付管道和客户运营中；帮助客户理解AI原生的工作方式在实践中是什么样子，并朝着这个方向努力；作为最佳实践、组织变革和交付策略的可信顾问——引导客户进行转型，消除障碍，并在必要时坚持正确的事情。
查看英文原文
About Us:
At Liatrio, we enable real transformation. We help industry-leading enterprises break free from legacy systems and adopt AI that reshapes how teams build, deliver, and thrive at scale.
We partner directly with enterprise teams to embed AI-native practices into delivery by accelerating modernization, reducing risk, and shipping production-grade AI systems that set the standard for the industry.
Our people embed directly inside client organizations, leading hands-on AI enablement and transformations that reshape how entire enterprises build and operate at scale.
If you’re ready to lead real AI transformation, this is where you belong.
About the Role:
The Delivery Principal is accountable for engagement excellence on large, complex enterprise engagements — owning delivery quality, client relationships, client enablement, and team outcomes across a workstream or full engagement.
This is a senior leader who keeps delivery on track, clients confident, and teams at their best while driving meaningful change someone who reads an engagement clearly, gets ahead of problems before they surface, and acts decisively to course correct and guide clients forward.
You will actively work alongside the client, workshopping, pressure-testing ideas, mapping where value is lost and where it can be gained and co-create the path forward with them.
What You'll Do:
Delivery Excellence and Strategy:
Own engagement delivery — accountable for execution of contractual obligations, delivery quality across all workstreams, and an excellent client experience from kickoff through completionIdeate with clients on how to progress and solution the engagement — running value stream mapping, identifying bottlenecks and opportunities, and co-creating the delivery approach with client stakeholders rather than simply executing what's handed to youContribute to and evolve the overall strategy for the engagement — working closely with account leads, architects, and client stakeholders to ensure delivery stays aligned to business outcomes and AI transformation goalsDrive AI-first delivery — champion the integration of AI into engineering workflows, delivery pipelines, and client operations; help clients understand what AI-native ways of working look like in practice and build toward themServe as a trusted advisor on best practices, organizational change, and delivery strategy — guide clients through transformation, remove impediments, and advocate for what's right even when it's hardBuild and maintain strong client relationships at the senior stakeholder level — own the day-to-day relationship, anticipate what clients need, and make sure they always know where things standMaintain weekly and monthly updates, executive summaries, and stakeholder check-ins — surface risks early, manage expectations proactively, and keep leadership informedValidate SOWs, resource forecasts, and invoicing accuracyIdentify opportunities for client expansion and support the sales team in positioning Liatrio for long-term partnership
Team Leadership and Development:
Accountable for the morale, well-being, and performance of 1-2 work-streams of 4-8 team members ranging from Engineer to Principal EngineersProvide weekly 1:1s, real-time feedback, and formal monthly and bi-annual reviews — focused on real growth, not just assessmentSupport engineers at the first signs of struggle and balance delivery demands with individual capacityIdentify and map team capabilities to client needs; advise on hiring, onboarding, and rotation to keep teams healthy and prevent burnout
Liatrio Growth:
Leverage engagement insights to build accelerators and Liatrio IP that benefit future engagementsActively contribute to how Liatrio thinks about delivery excellence and AI-first transformation
Experience and Skills:
Delivery Leadership:
You've been the accountable delivery leader on large, complex enterprise engagements — not in an advisory capacity, but as the person responsible for outcomes across teams, workstreams, and client relationshipsYou know how to ideate with clients — you've run value stream mapping sessions, facilitated discovery, identified where the real bottlenecks are, and helped organizations understand what needs to change and why before jumping to solutionsYou've led large enterprise DevOps and technology transformation programs — multi-team, multi-workstream, with the organizational friction, competing priorities, and legacy constraints that come with large organizations that have been operating the same way for yearsYou know how to read an engagement — you spot misalignment, delivery risk, team strain, and client dissatisfaction early, and you know how to address each one before they escalateYou've built and maintained strong client relationships at the senior stakeholder level — the kind built on trust and credibility, not just rapportYou've managed delivery at scale — keeping quality high, risk visible, and the team moving without burning people outYou've managed the commercial side of engagements — SOW accountability, resource forecasting, invoice accuracy, and the overall health of what you're responsible for
Knowledge and AI Transformation:
You have solid working knowledge of the modern delivery stack — DevOps, CI/CD, cloud-native platforms, observability, and application development/modernization — enough to have credible conversations with your team and your clients about what's being built and why it mattersYou've championed the integration of AI into delivery workflows and engineering teams in real enterprise environments and can speak to what works in practice and what doesn'tYou can have a credible conversation with client leadership about what AI-first delivery actually means — what the realistic path looks like and what organizational changes are required to get thereYou actively use AI tools as part of how you work and champion their adoption with your team
Requirements:
10+ years of experience in senior delivery leadership roles on complex enterprise engagementsProven track record as the accountable delivery leader on large, multi-workstream programsMust be authorized to work in the United States or Canada without sponsorshipTravel: Up to 10 -30% depending on client needs
Liatrio is an equal opportunity employer. We value diversity at our company and strive to create a culture of inclusion. We do not discriminate, nor do we tolerate harassment, on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status or disability status.
We want our process to be accessible for everyone. If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact hello@liatrio.com.