安全工程师 - 免费套餐滥用
Safety Engineer - Free Tier Abuse
关于ElevenLabs
ElevenLabs是一家AI研究和产品公司，正在改变我们与技术互动的方式。
我们于2023年1月成立，推出了首个类人AI语音模型。如今，我们为数百万用户和数千家企业提供服务——从快速增长的初创公司到德意志电信和Meta等大型企业。我们的投资者包括安德里森·霍罗维茨、ICONIQ Growth和红杉资本等全球最知名的机构。我们已筹集7.81亿美元资金，最新估值为110亿美元——始终与11相关。
我们已从语音扩展到三个主要平台：
- ElevenAgents使企业能够提供无缝且智能的客户体验，具备集成、测试、监控和可靠性，以大规模部署语音和聊天代理。
- ElevenCreative赋予创作者和营销人员在70多种语言中生成和编辑语音、音乐、图像和视频的能力。
- ElevenAPI为开发者提供对我们的领先AI音频基础模型的访问权限。
我们所做的一切都是团队创造力和奉献精神的结果——建造者们正在做他们一生中最好的工作。我们是研究人员、工程师和运营人员。IOI奖牌获得者和前创始人。如果你希望努力工作并创造持久的积极影响，我们想听听你的声音。
我们如何工作
- 高速度：快速实验、精简的自主团队和最小的官僚主义。
- 重视影响而非职位名称：我们没有职位名称。而是看你能产生什么影响。没有任何任务高于或低于你。
- AI优先：我们使用AI以更高的质量更快地完成工作。我们在整个公司都这样做——从工程到增长再到运营。
- 无处不在的卓越：我们所做的每件事都应该达到我们AI模型的质量水平。
- 全球化团队：我们重视你的才能，而不是你的位置。
我们提供的福利
- 创新文化：你将参与定义AI发展轨迹的历史性机会，身边有不断突破可能性边界的团队。
- 成长路径：加入ElevenLabs意味着加入一个充满活力的团队，有无数机会推动影响力——超越你当前的角色和职责。
- 学习与发展：ElevenLabs主动通过年度自选津贴支持职业发展。
- 社交旅行：我们还提供年度自选津贴，让你每年以任何方式与同事见面。
- 年度公司集会：每年，我们都会在新的地点将整个团队聚集在一起。
查看英文原文
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We're looking for an experienced AI Safety Engineer to drive the deployment and operationalization of automated moderation and guardrail systems that protect our platform and users across a multimodal space, with a particular focus on detecting and preventing abuse of ElevenLabs' free tiers. You'll work alongside a team of ML and full stack engineers to build production-grade safety infrastructure from the ground up.
This is a product ownership role where you'll be responsible for end-to-end technical execution of our safety systems, from architecture to deployment and monitoring. You'll bridge the gap between ML research and production-grade systems, ensuring our safety infrastructure is robust, observable, and scalable.
WHAT YOU'LL DO:
- Design and build scalable backend infrastructure for abuse detection, deploying AI/ML models into production systems
- Architect robust APIs, data pipelines, and service architectures supporting real-time and batch moderation workflows
- Implement comprehensive monitoring, alerting, and observability systems; establish SLIs, SLOs, and performance benchmarks
- Partner with ML engineers to translate research models into production-ready systems and integrate them across our product suite
- Drive technical decisions and contribute vision to the safety roadmap on how the next generation of platform guardrails should be built for scale and precision.
REQUIREMENTS
- Direct experience tackling free-tier abuse, fraud detection, or fake-account / bot farming at scale
- 6+ years of backend software engineering experience building production systems at scale
- Strong production backend experience: distributed systems, APIs, data pipelines, and Python expertise (asynchronous Python, backend frameworks)
- Infrastructure & DevOps proficiency: cloud platforms (AWS/GCP), containerization (Docker/K8s), CI/CD pipelines
- Observability mindset with experience in monitoring tools (Prometheus, Grafana) and building observable systems
- Track record of taking products or systems from 0→1 with measurable impact, including deploying or working alongside ML/AI systems in production
Bonus:
- Trust & Safety, Content Moderation, or Integrity engineering experience
- MLOps experience: deployment, monitoring, and versioning of ML models
- Experience with SQL, data analysis tools, real-time streaming systems (Kafka, Redis), or event-driven architectures
- Familiarity with React or modern frontend frameworks
LOCATION
This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw.
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.