企业客户经理（金融服务业）
Enterprise Account Executive (FSI)
Elastic，搜索人工智能公司，让每个人都能实时使用所有数据找到他们需要的答案——实现企业和个人的潜力。Elastic 搜索人工智能平台被超过 50% 的财富 500 强企业使用，将搜索的精准性和人工智能的智能相结合，使每个人都能加速实现重要的成果。通过利用所有结构化和非结构化数据——更有效地保障和保护隐私信息——Elastic 基于云的搜索、安全和可观测性完整解决方案帮助组织实现人工智能的承诺。
**职位职责**
Elastic 正在寻找一名企业客户经理来拓展我们的企业及战略客户账户。我们的企业客户经理是独立贡献者，热衷于开拓新业务，并在员工人数超过 4,000 人的客户中扩大 Elastic 的影响力，确保客户成功地在其组织内利用 Elastic 云解决方案。你是否准备好通过搜索的力量帮助用户解决他们最困难的问题？如果是，我们期待你的加入！
**你将负责的工作**
- 在新的企业客户中建立对 Elastic 解决方案的认知并推动需求，通过帮助用户和客户从他们的数据集中获得价值
- 成为我们的开源产品的倡导者，同时传达和展示我们商业功能的能力
- 发现新的和多样化的使用场景，使我们的用户工作得更聪明而不是更辛苦
- 与 Elastic 各个业务部门协作，确保无缝的客户体验
- 与客户细致合作，发现新的业务机会，引领销售流程并完成复杂的交易
- 通过社区、客户和合作伙伴生态系统制定稳健的商业计划，实现在客户中的显著增长
**你将带来的能力**
- 在向新复杂客户销售 SaaS 订阅方面有成功记录，通过超额完成配额和强大的客户推荐证明
- 对我们所处的生态系统有深入的理解和经验，包括企业搜索、日志、安全、APM 和云
- 能够与开发人员和高管建立关系并赢得信任
- 使用 SFDC 具备可预测性和准确的预测能力
- 理解开源项目的理念
查看英文原文
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
**What Is The Role**
Elastic is searching for an Enterprise Account Executive to expand our Enterprise and Strategic customer accounts. Our Enterprise Account Executives are individual contributors, passionate about building new business and growing the Elastic footprint within accounts of more than 4,000 employees and ensuring our customers are successfully leveraging Elastic cloud solutions across their organization. Are you ready to help users address their hardest problems through the power of search? If so, we’d love to hear from you!
**What You Will Be Doing**
- Building awareness and driving demand for Elastic solutions within new Enterprise accounts, by helping users and customers derive value from their data sets
- Serving as an evangelist for our Open Source offerings while communicating and demonstrating the capabilities of our commercial features
- Uncovering new and diverse use cases to enable our users to work smarter, not harder
- Collaborating across Elastic business functions to ensure a seamless customer experience
- Working thoughtfully with customers to identify new business opportunities, leading through the sales cycle and closing complex transactions
- Building a robust business plan through community, customer and partner ecosystems to achieve significant Elastic growth within your accounts
**What You Bring**
- A track record of success in selling SaaS subscriptions into net new complex accounts, demonstrated by overachievement of quota and strong customer references
- A deep understanding and preferably experience selling into the ecosystem we live in, including Enterprise Search, Logging, Security, APM and Cloud
- The ability to build relationships and credibility with both Developers and Executives
- Predictability and accurate forecasting capabilities using SFDC
- An appreciation for the Open Source go-to-market model and the community of users who rely on our solutions every single day
- Previous experience selling SaaS into the Enterprise accounts included in this territory
**Bonus Points**
- Previous experience selling in an Open Source model or SaaS
### **Additional Information - We Take Care of Our People**
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [candidate_accessibility@elastic.co](mailto:candidate_accessibility@elastic.co). We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: [Family and Medical Leave Act (FMLA)](https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf) Poster;[Pay Transparency Nondiscrimination Provision](https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf) Poster; [Employee Polygraph Protection Act (EPPA)](https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppabw.pdf) Poster and [Know Your Rights](https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf) (Poster)
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