身份产品设计师
Product Designer, Identity
关于团队
OpenAI 的使命是确保通用人工智能造福全人类。身份团队构建基础系统，使个人、组织、设备和代理能够安全地访问 OpenAI 产品。
该团队在消费端和企业端体验中工作，包括账户结构、登录、认证、恢复、隐私、权限、管理以及代理身份。随着 AI 系统越来越能够代表个人和组织采取行动，我们正在定义人与代理之间以及代理与代理之间授权和信任的新模型。
关于职位
在这个职位上，你将负责 OpenAI 产品中基础身份体验的设计。你会让权限、访问、风险和管理显得清晰、安全且真正可用——无论用户是在保护个人账户、在企业中管理访问权限、通过 ChatGPT 登录其他产品，还是授权代理执行敏感任务。
你的工作将涵盖已有的身份挑战和尚未建立设计规范的新兴交互模式。你将帮助定义用户如何理解代理可以访问的内容、代理代表谁或什么进行操作，以及何时需要确认或更强的认证。你将与产品、工程、安全、隐私和设计团队紧密合作，将复杂的政策和技术系统转化为连贯且值得信赖的体验。
该职位位于我们的旧金山总部。我们为新员工提供搬迁协助。
在这个职位中，你将：
- 领导 OpenAI 消费端和企业产品中身份、账户安全、权限和管理体验的设计方向。
- 设计并推出高质量的体验，涵盖登录、认证、账户恢复、设备账户、隐私、访问控制、治理和补救措施。
- 定义人与代理之间以及代理与代理之间身份、授权和信任的思维模型和交互模式。
- 帮助用户理解人员、系统和代理可以代表他们访问或执行的操作。
- 设计安全检查和确认流程，在保护敏感操作的同时尽量减少不必要的摩擦。
- 与产品经理、工程、安全、隐私和设计同事紧密合作，塑造策略、路线图和执行。
- 在复杂的角色、策略、依赖关系和产品状态中导航，创造价值
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About the Team
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Identity team builds the foundational systems that enable people, organizations, devices, and agents to securely access OpenAI products.
The team works across consumer and enterprise experiences, including account structures, sign-in, authentication, recovery, privacy, permissions, administration, and agent identity. As AI systems become increasingly capable of acting on behalf of people and organizations, we are defining new models for authorization and trust across human-to-agent and agent-to-agent interactions.
About the Role
In this role, you’ll lead design for foundational identity experiences across OpenAI’s products. You’ll make permissions, access, risk, and administration feel clear, safe, and genuinely usable—whether someone is securing a personal account, administering access across an enterprise, signing in to another product with ChatGPT, or authorizing an agent to perform sensitive work.
Your work will span established identity challenges and emerging interaction models without established design conventions. You’ll help define how users understand what an agent can access, who or what it is acting on behalf of, and when confirmation or stronger authentication should appear. Working closely with product, engineering, security, privacy, and design, you’ll translate complex policies and technical systems into coherent, trustworthy experiences.
This role is based in our San Francisco HQ. We offer relocation assistance to new employees.
In this role, you will:
- Lead the design direction for identity, account security, permissions, and administrative experiences across OpenAI’s consumer and enterprise products.
- Design and ship high-quality experiences spanning sign-in, authentication, account recovery, device accounts, privacy, access controls, governance, and remediation.
- Define mental models and interaction patterns for human-to-agent and agent-to-agent identity, authorization, and trust.
- Help users understand what people, systems, and agents can access or do on their behalf.
- Design security checks and confirmation flows that protect sensitive actions while minimizing unnecessary friction.
- Partner closely with product management, engineering, security, privacy, and design peers to shape strategy, roadmap, and execution.
- Navigate complex roles, policies, dependencies, and product states to create systems that remain coherent as they scale.
- Contribute to and evolve the design systems and patterns used across OpenAI’s identity experiences.
You might thrive in this role if you:
- Are a systems-oriented product thinker who can reason across complex states, dependencies, policies, and user types.
- Have designed role-based access or permissions for organizations with multiple teams, resources, or levels of administration.
- Understand how to balance security, usability, and business needs in high-stakes workflows.
- Have strong UX/UI and interaction design skills, with a high bar for contemporary craft, clarity, and quality.
- Can turn complicated technical capabilities and policies into mental models that users can understand and trust.
- Are comfortable shaping direction when both the underlying technology and established user expectations are evolving.
- Have experience with enterprise, platform, desktop, infrastructure, or similarly complex product environments.
- Are excited to establish new conventions for identity and access in a world where AI agents increasingly act on behalf of people and organizations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.
OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.