筹款支持专员（合同制）
Fundraising Support Specialist (Contract)
简介
维基媒体基金会正在寻找一名筹款支持专家加入我们的在线筹款团队，向筹款产品高级经理汇报。在此职位中，您将执行关键的生产任务，使我们的收入专家团队每年在20多种语言和30个国家推出和优化筹款活动。
在典型的一天中，您将：
- 在网页文件中修改HTML和CSS内容，作为我们国际活动生产流程的一部分，与收入专家协作。这包括查找并更新翻译元素、实施文案测试，并与语言学家和创意策略师对接，以在内容上线前验证测试内容。
- 在我们的CentralNotice横幅发布平台上实施新活动和横幅测试。根据收入专家的测试优先级，您将确保测试内容准备就绪并整理清晰，以便报告明确。
- 管理我们的横幅项目质量保证流程，包括跨浏览器审查以及执行由设计团队维护的“质量保证检查清单”。如果发现错误，您将与开发人员和设计师合作进行分类和验证解决方案。
- 接收来自收入专家和筹款产品高级经理的新任务指令。您将维护自己的Asana任务板，按优先级处理，并参与其他Asana工作流以确保活动交付。
期望的技能和资格：
- 熟悉HTML和CSS；JS是加分项但非必需。此职位不是开发岗位，但需要能够浏览代码、实施测试覆盖并验证您的更改。
- 优秀的细节关注能力，以及能够负责并维护质量保证流程。
- 良好的书面和口头沟通能力，能够在远程、时区分布的环境中独立工作。
- 愿意在工作中学习并适应维基媒体独特的运动和模式。
- 有多种语言营销或项目经验，能够在分布式、国际化的环境中工作。
- 12月是关键的筹款月份，团队成员通常需要在此期间工作。
- 偶尔出差，每年约2次，包括国际出差。
关于维基媒体基金会
维基媒体基金会是一家非营利组织，运营着维基百科和其他维基媒体免费知识项目。我们的愿景是通过开放和自由的知识，让世界变得更美好。
查看英文原文
Summary
The Wikimedia Foundation seeks a Fundraising Support Specialist to join our Online Fundraising team, reporting to the Senior Manager of Fundraising Products. In this role, you will perform vital production tasks to enable our team of Revenue Specialists to launch and optimize fundraising campaigns in more than 20 languages and 30 countries each year.
In a typical day, you will:
- Work in web files to modify HTML and CSS content as part of the production process for our international campaigns, in coordination with Revenue Specialists. This involves finding and updating translation elements, implementing copy tests, and interfacing with linguists and creative strategists to verify test content before it goes live.
- Work in our CentralNotice banner delivery platform to implement new campaigns and banner tests. Guided by test priorities from the Revenue Specialists, you will ensure test content is ready and organized for clarity of reporting.
- Manage QA processes for our banner program, which includes cross-browser review and the implementation of a “QA checklist” maintained by our design team. If bugs are found, you will work with developers and designers to triage and verify their solutions.
- Receive instructions on new tasks from Revenue Specialists and the Senior Manager of Fundraising Products. You will maintain your own Asana board of priorities and contribute to other Asana workflows to ensure campaign delivery.
Desired Skills and Qualifications:
·
- Familiarity with HTML and CSS; JS is a ‘nice to have’ but optional. This position is not a developer role, but comfort navigating code, implementing test overrides, and verifying your changes is required.
- Excellent attention to detail, and the ability to own and maintain quality assurance processes.
- Solid written and verbal communication skills and the ability to perform autonomously in a remote, time-zone distributed environment.
- A desire to learn on the job and adapt to Wikimedia’s unique movement and model.
- Experience with multilingual marketing or programs, and comfort working within distributed, international environments.
- December is a critical fundraising month and team members are generally needed to work in this month.
- Occasional travel, approximately 2 times a year, including internationally.
About the Wikimedia Foundation
The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive.
The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.
As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.
The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries*. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$27/hr to US$43/hr with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location.
*Please note that we are currently able to hire in the following:
US States: Arizona, California, Colorado, Connecticut, District of Columbia*, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico*, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming (*US Territory or Federal District)
Countries: Brazil, Canada, Colombia, France, Germany, Ghana, India, Indonesia, Italy, Kenya*, Mexico, Morocco, Netherlands, Poland, Singapore*, South Africa, Spain, Switzerland and the United Kingdom. Our non-US employees are hired through a local third party Employer of Record (EOR) and must have current work authorization in their location. (*citizens/permanent residents only)
We periodically review this list to streamline to ensure alignment with our hiring requirements.
All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.
If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or +1 (415) 839-6885.
More information
Applicant Privacy Policy
Wikimedia Foundation
What does the Wikimedia Foundation do?
What makes Wikipedia different from social media platforms?
Our Projects
Our Tech Stack
News from across the Wikimedia movement
Wikimedia Blog
Wikimedia 2030