兼职技术协调员
Part-Time Technology Coordinator
关于我们
在Placemakr,家与服务相遇。我们把公寓生活、度假租赁和酒店住宿的最佳体验融合在一起。我们与开发商、物业运营商和投资者合作,精选优质社区中的公寓式空间。我们的技术驱动建筑为客人带来独一无二的体验,并为底层房地产带来巨大价值。无论客人是住一晚、一年,还是介于两者之间,这些地方不仅仅是过夜的地方——它们是你可以称之为家的地方。
我们的物业团队成员通过专注于执行,确保居民和客人拥有良好的体验,使我们的建筑蓬勃发展。我们的非物业团队成员支持物业执行以及平台其他领域的演进。他们可以远程工作,自由选择工作地点——只要他们有工作空间和可靠的Wi-Fi。我们认为协作是关键,因此我们的远程团队和物业负责人会在美国各地的不同地点进行年度面对面聚会。
从公司非物业团队成员到我们的物业团队和领导,我们正在寻找具有协作精神、积极进取的人才加入我们,继续扩大我们的影响力。
你将带来的影响
技术协调员负责协助技术总监和项目管理团队处理技术环境的各个方面。他们将与跨职能团队和供应商合作,确保高水平的客户服务和支持。
你将负责
· 库存管理
· 库存订购
· 软件安装与退役
· 用户增删改
· 用户审计
· 供应商管理和协调
· 为Placemakr团队成员提供故障排除支持
· 与客户和内部利益相关者有效沟通
· 与跨职能团队(开发、支持、销售)紧密合作,明确项目目标
· 与供应商或部门解决未完成事项,确保在预期SLA(服务等级协议)内完成全部工作
· 识别流程改进和效率提升的机会
· 其他指派的任务和职责
我们期望你具备
· 熟悉并学习新系统的舒适度
· 专科文凭或2年相关工作经验
· 强大的客户服务技能
· 掌握基本的网络术语知识
· 愿意学习新系统并创建文档
· Excel
查看英文原文
A bit about us
At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
The Impact You'll Have
The Technology Coordinator is responsible for assisting the Director of Technology and Project management with various areas of the technological environment. They will collaborate with cross function teams and vendors to ensure top level customer support and tracking.
What You'll Do
- Inventory management
- Inventory ordering
- Software setup and decommission
- User adds/moves/changes
- User audits
- Vendor management and coordination
- Support Placemakr team members with troubleshooting
- Communicate effectively with clients and internal stakeholders
- Work closely with cross-functional teams (development, support, sales) to align on project goals
- Resolve any open items with vendor or departments to ensure full completion within expected SLA (service level agreement)
- Identify opportunities for process improvement and efficiency
- Additional Duties and Responsibilities, as assigned
What It Takes
- Comfort with navigating and learning new systems
- Associate’s degree or 2 years related experience
- Strong customer service skills
- Knowledge of basic networking terminology
- Comfortable learning new systems and creating documentation
- Excellent independent problem-solving skills and attention to detail
- Excellent organizational skills and the ability to work on multiple projects concurrently
- Excellent communication and interpersonal abilities
- You embody our Community Norms. You Own It. You Make It Better. You Treat People Right.
Our benefits & perks
Competitive Pay and Generous Stock Options
Medical, Vision & Dental Insurance with options for Flexible Spending Accounts
Generous Paid Time-Off Program
Paid Parental Leave
Paid Life Insurance
401k + 4% employer matching program
Monthly cell phone reimbursement, health & wellness stipend and a generous onboarding stipend for remote employees
Plus, discounts to stay at select Placemakr properties all over the US
Our community norms
Great people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:
We own it.
We make it better.
We treat people right.
Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.
By submitting your application, you consent to Placemakr contacting you by email and/or text message regarding your candidacy, including application status updates, interview scheduling, and other recruiting-related communications. By providing your mobile number and opting in, you agree to receive conversational messages from Placemakr. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. For more information about how we collect, use, and protect your personal information, please review our Privacy Policy.
Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at
All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Placemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit
If you don’t meet 100% of the above qualifications, we still encourage you to apply!
Originally posted on Himalayas