远程心理健康危机热线提供者 - W2兼职
Telehealth Crisis Line Provider - W2 Part-Time
开始日期：灵活
工作时间：按班次安排。按小时计薪。
可用班次时间（美国东部时间）：周六下午6点至凌晨12点。可根据可用情况选择额外班次：
公司简介：
在Mantra Health，我们致力于革新学生心理健康护理。我们与全国各类大学和学院合作——包括哥伦比亚大学、德克萨斯技术大学和明尼苏达大学系统——我们的使命是为学生提供高质量的心理健康服务的普遍获取途径。
自2018年成立以来，我们为有各种心理健康状况的年轻人建立了全面的治疗服务。我们已筹集超过3400万美元，与全国大学和学院的学生合作。我们特别自豪的是，近三分之二获得Mantra服务的学生表示，我们的项目帮助他们继续学业。
从全面的远程心理咨询到健康教练再到远程精神科，我们多元化的团队致力于确保学生不仅生存，而且茁壮成长。我们的学生在与我们治疗期间经历了有意义的心理健康改善，这强化了我们工作的影响力。
影响机会：
我们正在寻找一名兼职ConnectNow危机热线提供者，为使用Mantra ConnectNow服务的学生提供直接服务，这是针对大学生的即时危机/情感支持热线。在此职位中，您将使用积极倾听和以解决方案为导向的方法，与寻求心理健康支持的学生进行协作。在高风险情况下，您将评估情况并建议适当的危机干预措施，由学生本人、校园工作人员和社区帮助者实施。我们期待与所有背景的人士见面，他们对解决年轻人心理健康危机的使命充满热情。
这是一个W2兼职且不享受福利的职位。该职位的预期薪资为每小时30美元。
您将负责：
- 为需要支持或可能处于危机中的学生来电提供温暖、富有同理心的回应
- 完成风险评估，并降低危机强度以防止自残或伤害他人
- 与学生合作制定安全计划并推荐下一步行动
- 发起后续电话以检查客户福祉并鼓励服务联系
- 保持临床记录，确保用户会话的详细准确记录
您具备以下特质：
查看英文原文
Start Date: Flexible
Schedule: Shift-based. Hourly.
Available shift times (in EST): Saturdays 6pm to 12am ET. Option to pick up additional shifts as and when they become available:
Company Overview:
At Mantra Health, we're dedicated to revolutionizing student mental health care. Partnering with a variety of universities and colleges across the country - including Columbia University, Texas Tech, and the University of Minnesota school system - our mission is to provide universal access to high-quality mental health services for students.
Since our founding in 2018, we've built a comprehensive treatment service for young adults with various mental health conditions. We've raised over $34 million to work with students at universities and colleges nationwide. We're particularly proud that nearly two-thirds of students with access to Mantra report that our program helped them stay in school.
From comprehensive teletherapy to wellness coaching to tele-psychiatry, our diverse team is dedicated to ensuring that students not only survive but thrive. Our students see meaningful improvements in their mental health during treatment with us, reinforcing the impact of our work.
Opportunity for Impact:
We are seeking a Part-Time ConnectNow Crisis Line Provider to provide direct services to students utilizing Mantra’s ConnectNow service, an in-the-moment crisis/emotional support line for college students. In this role you will use active listening and solution-focused approaches to collaboratively engage students seeking support with mental health concerns. In cases of high risk, you will assess the situation and recommend appropriate crisis interventions for implementation by individual students, campus staff, and community helpers. We’re excited to meet folks of all backgrounds who are inspired about our mission to solve the mental health crisis for young adults.
This is a W2 part-time non-benefit eligible position. The expected pay for this position is $30/hour.
What You’ll Do:
- Provide warm, empathetic responses to incoming calls from students needing support or who may be in crisis
- Complete risk assessments and de-escalate crisis intensity to prevent self-harm or harm to others.
- Collaborate with students to develop a plan for safety and recommend next steps.
- Initiate follow-up calls to check on client welfare and encourage service linkage.
- Maintain clinical documentation, ensuring detailed and accurate logging of user sessions.
Who You Are:
- 1+ years experience practicing telehealth, crisis management, or in a call center environment
- Training and experience in assessment, crisis intervention, and treatment planning
- Ability to learn, maintain and demonstrate mastery of clinical policy, call handling, and operational protocols
- Proven ability to work well under pressure while maintaining professionalism and maturity
- Ability to exercise excellent independent judgment with minimal direct supervision
- Schedule flexibility with openness to work a non-traditional schedule that may include evenings and/or weekends
And the following would be nice
- Hold an independent, unrestricted licensure to practice counseling and/or psychotherapy (state equivalent of LCSW, LPC, LMFT, Licensed Psychologist etc.)
- 2+ years of experience practicing mental health counseling and psychotherapy
- Ability and interest in picking up extra shifts as needed to cover team member’s PTO
Why Choose Mantra:
- Potential to shape and lead clinical functions within a mission-driven organization.
- Collaborate with a passionate, dedicated, and innovative team focused on transforming mental healthcare.
- Competitive salary and benefits package, with the chance to make a meaningful impact on the lives of young adults.
If you have any questions about this role, please feel free to email us at recruiting@mantrahealth.com.
Mantra health is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Protect Your Information: Mantra Health has been made aware of fraudulent recruitment activities where individuals pose as our hiring team. Please note that all official communications will come from an @mantrahealth.com email address. Click here to learn more.