容量策略与运营
Capacity Strategy & Operations
关于Baseten
Baseten为全球最具活力的AI公司提供关键的推理支持，包括Cursor、Notion、OpenEvidence、Abridge、Clay、Gamma和Writer。通过结合应用AI研究、灵活的基础架构以及无缝的开发者工具，我们使处于AI前沿的公司能够将最先进的模型投入生产。我们正在快速成长，并最近完成了15亿美元的F轮融资https://www.baseten.co/blog/announcing-our-series-f/，由Altimeter Capital、Conviction Partners和Spark Capital领投。加入我们，帮助构建工程师用来交付AI产品的平台。
职位描述
作为容量策略与运营团队的一员，你将处于供应情报、需求预测和跨职能执行的交汇点，将复杂且快速变化的硬件市场转化为客户和内部工程团队可信赖的基础。
这不仅仅是一个分析性的工作。你将负责整个容量规划流程：从将客户承诺和增长预测转化为具体的供应需求，到协调供应商、财务和基础设施团队的履行工作，再到构建使这一切可重复和可扩展的系统。当供应受限且权衡不可避免时，你是房间里能建模各种选项、提出明确建议并快速推动共识的人。
如果你之前曾在战略与执行的交叉点上工作过——一个既能在电子表格中建立容量模型，又能在客户部署面临风险时领导跨职能作战室的人——那么你就是理想的候选人。
示例项目
- 需求-供应对齐框架：建立并负责将客户管道、已签署的承诺和增长预测转化为前瞻性GPU需求信号的流程——这样当客户比预期增长更快时，团队就不会措手不及。
- 有限分配操作手册：定义Baseten如何在竞争性客户和区域之间分配稀缺GPU供应的决策框架，包括领导层的升级路径和权衡标准。
- 容量作战室负责人：当高风险的容量情况出现时，领导跨职能响应——协调销售、SRE、财务和供应商关系以最小化客户干扰来解决问题。
- 领导层战略简报：制作清晰简洁的容量报告
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ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
As a member of the Capacity Strategy & Operations team, you will sit at the intersection of supply intelligence, demand forecasting, and cross-functional execution, turning a complex, fast-moving hardware market into a predictable, reliable foundation for our customers and internal engineering teams.
This is not a purely analytical role. You will own the end-to-end capacity planning process: from translating customer commitments and growth forecasts into concrete supply requirements, to coordinating fulfillment across vendors, finance, and the infrastructure team, to building the systems that make all of this repeatable and scalable. When supply is constrained and tradeoffs are unavoidable, you are the person in the room who can model the options, make a clear recommendation, and drive alignment fast.
You are a strong fit if you have operated at the intersection of strategy and execution before — someone who is equally comfortable building a capacity model in a spreadsheet and running a cross-functional war room when a customer deployment is at risk.
EXAMPLE INITIATIVES
- Demand-Supply Alignment Framework: Build and own the process that translates customer pipeline, signed commitments, and growth projections into a forward-looking GPU demand signal — so the team is never caught flat-footed when a customer scales faster than expected.
- Constrained Allocation Playbook: Define the decision framework for how Baseten allocates scarce GPU supply across competing customers and regions, including escalation paths and tradeoff criteria for leadership.
- Capacity War Room Ownership: Lead cross-functional response when a high-stakes capacity situation arises — coordinating across Sales, SRE, Finance, and Vendor relationships to resolve it with minimal customer disruption.
- Strategic Briefings for Leadership: Produce clear, concise capacity health reports and scenario analyses for senior leadership, enabling confident decisions on customer commitments, vendor negotiations, and CapEx allocation.
RESPONSIBILITIES
- Own the capacity planning process end to end: intake, triage, prioritization, fulfillment tracking, and post-mortem learnings
- Translate customer commitments, sales pipeline, and infrastructure growth targets into concrete GPU demand forecasts across regions, GPU types, and timelines
- Partner with Finance to model capacity scenarios, evaluate new supply opportunities, and support CapEx decision-making
- Work closely with the Capacity Acquisition team to align supply procurement with forward demand, flagging gaps and risks early
- Coordinate cross-functionally across Sales, SRE, and Infrastructure teams to resolve capacity conflicts and ensure customer commitments are honored
- Build and maintain the operational cadence that keeps capacity planning structured, visible, and free of ad-hoc Slack chaos
- Develop reporting and dashboards that give leadership a real-time view of capacity health, utilization trends, and risk exposure
- Identify recurring operational gaps in the capacity lifecycle and drive process improvements that reduce toil and improve reliability
REQUIREMENTS
- 5+ years of experience in strategy, operations, consulting, finance, or a similarly analytical and execution-oriented role
- Demonstrated ability to own complex, cross-functional processes with multiple stakeholders and competing priorities
- Strong quantitative and modeling skills — comfortable building demand forecasts, scenario analyses, and capacity models from scratch
- Excellent communication skills, with a track record of distilling ambiguous situations into clear recommendations for senior leadership
- High ownership mindset: you identify what is broken, build the fix, and follow through until it is working
- Operates well under pressure and in ambiguous, fast-moving environments where the playbook does not yet exist
NICE TO HAVE
- Familiarity with GPU infrastructure, cloud platforms, or AI/ML ecosystem
- Experience in a high-growth startup or Series B+ environment where operational processes were being built from scratch
- Exposure to vendor or partner management, particularly in hardware, cloud, or infrastructure contexts
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).