技术负责人/资深首席工程师
Tech Lead /Sr. Principal Engineer
**我们是谁**
在Twilio，我们正在塑造通信的未来，一切都在家中的舒适环境中完成。我们为[数十万家企业](https://customers.twilio.com/)提供创新解决方案，并赋能全球数百万开发者，打造个性化的客户体验。
我们致力于[远程优先的工作方式](https://www.twilio.com/en-us/blog/open-work)，并拥有强烈的连接感和全球包容文化，这意味着无论你身处何地，你都是一个充满活力的团队的一部分，每天用多样化的经验带来全球影响。随着我们继续革新世界互动的方式，我们不断学习新技能和经验，让工作真正令人满意。你的职业生涯掌握在自己手中。
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**招聘与我们的工作方式**
我们使用人工智能（AI）来帮助提高招聘效率。但请注意，每个招聘决定都由真实的Twilions做出！
此外，虽然我们是一家远程优先的公司，但你可能会被要求偶尔亲自到场参加团队聚会、部门会议或客户会议。
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**在Twilio看到自己的未来**
加入我们，成为Twilio的下一位技术主管/高级首席工程师（L6），专注于新兴技术。
**职位简介**
此职位需要你提供实际的技术专长，与团队合作进行快速原型开发，并作为Twilio孵化团队的一部分，开发创新解决方案。
作为技术主管，你将与跨职能合作伙伴紧密合作，设计和构建新产品想法，利用现代技术和你的问题解决能力。这是一个高影响力的成长和学习机会，帮助Twilio在不断变化的技术格局中进行实验并保持领先。你将与ETI技术主管合作，负责推动快速实验。
欢迎来到Twilio Forward，这是我们的孵化实验室，我们在这里突破界限，解锁下一代增长，并将曾经无法想象的事情变为现实。
作为我们新兴技术团队的一员，你将领导Horizon-3项目，从根本上重新定义人类与人工智能的互动方式。
从推出Ola——世界上首个原生代理通信渠道，到工程出开创性的代理到人类（A2H）协议，我们正在积极构建自主未来的控制室。如果你是一个渴望颠覆现状、重新构想可能性并打造未来的人，那么你的旅程就从这里开始。
**职责**
在这个职位上，你将：
- **架构**
查看英文原文
**Who we are**
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to [hundreds of thousands of businesses](https://customers.twilio.com/) and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to [remote-first work](https://www.twilio.com/en-us/blog/open-work), and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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**Hiring and how we work**
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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**See yourself at Twilio**
Join the team as Twilio's next Tech Lead/Sr. Principal Engineer (L6) in Emerging Technologies.
**About the job**
This position is needed to contribute hands-on technical expertise, collaborate on rapid prototyping, and develop innovative solutions as part of Twilio’s incubation team.
As a Tech Lead, you’ll work closely with cross-functional partners to design and build new product ideas, leveraging modern technologies and your problem-solving abilities. This is a high-impact opportunity for growth and learning, helping Twilio experiment and stay ahead in the evolving tech landscape. You will be accountable for enabling rapid experimentation in partnership with the ETI tech lead.
Welcome to Twilio Forward, the incubation lab where we push boundaries, unlock next-era growth, and turn the once-unimagined into reality.
As part of our Emerging Tech team, you will pioneer Horizon-3 initiatives that fundamentally redefine how humanity interacts with artificial intelligence.
From launching Ola, the world’s first agent-native communication channel, to engineering the ground-breaking Agent-to-Human (A2H) protocol, we are actively building the control room for the autonomous future. If you are a builder driven to disrupt the status quo, reimagine what’s possible, and engineer what comes next, your journey starts here.
**Responsibilities**
In this role, you’ll:
- **Architect & Deliver:** Design, develop, and own the end-to-end implementation of high-stakes prototypes and robust, production-ready solutions.
- **Spearhead AI R&D:** Drive the technical direction and collaborate with cross-functional teams to experiment with, validate, and integrate AI, machine learning, and frontier technologies.
- **Champion Engineering Excellence:** Establish governance for code reviews and pioneer continuous improvements to engineering standards, mentoring peers to elevate overall code quality.
- **Influence & Evangelize:** Articulate complex technical concepts, architectural decisions, and project velocity clearly to executive stakeholders and engineering peers alike.
- **Drive Agility:** Navigate ambiguity and rapidly pivot technical strategies in response to shifting requirements, user feedback, and fast-paced market dynamics.
**Qualifications**
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
***Required:**
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
- **12+ years** of professional software development experience.
- Proficiency across modern programming languages such as JavaScript, Python, Java or Go with the ability to select the right tool for the job.
- Experience building applications using front-end (React, Angular) and/or back-end (Node.js, Springboot) frameworks.
- Data Architecture: Solid understanding of database technologies, including both SQL and NoSQL paradigms and when to select them.
- Next-Gen Workflow: Mastery of an agentic coding operating model; highly effective at leveraging advanced dev tools, Model Context Protocol (MCP), and LLMs to drastically accelerate AI-assisted development.
- Strong problem-solving skills and a collaborative mindset with effective communication skills for technical discussions.
- Extreme Autonomy: Exceptional ability to navigate intense ambiguity, self-unblock execution, and ruthlessly solve ambiguous problems without requiring constant structural support.
- Leadership & Collaboration: Strong communication and mentorship skills, with a collaborative mindset suited for high-bandwidth technical discussions.
**Desired:**
- Hands on exposure to LLM, AI, or machine learning principles or projects.
- Cloud Architecture: Deep knowledge of cloud-based platforms (AWS, Azure) and the design principles of distributed systems.
- Ability to ramp up on new technologies, solution against well defined problems and to be iterative about building.
- Passion for innovation and exploring emerging technologies.
- Experience working in remote or globally distributed teams.
- Contributions to open source or tech community projects.
**Location**
This role will be remote, and based in India (only in Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi).
**Travel**
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
**What We Offer**
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
**Twilio thinks big. Do you?**
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call [Twilio Magic](https://www.twilio.com/company/values). Additionally, we empower employees to build [positive change in their communities](https://twilio.org/support-and-resources/impact-fund) by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, [please consider other open positions.](https://www.twilio.com/company/jobs#open-positions)
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**Stay alert to recruitment fraud**
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ [twilio.com](http://twilio.com) email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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**Twilio is proud to be an equal opportunity employer.** We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.