客户经理/专业客户经理 - TEPEZZA（罕见病）
Account Manager/Specialty Account Manager - TEPEZZA (Rare Disease)
### **职业类别**
销售
### **职位描述**
负责区域：诺克斯维尔、查塔努加、约翰逊城、布里斯托尔、金斯波特
**你是否能超越想象？**
在安进，如果你觉得自己是更大事业的一部分，那是因为你确实是。我们的共同使命是为患有严重疾病的患者服务，这推动着我们所做的一切。
自1980年以来，我们在对抗世界上最难治愈的疾病方面，帮助开创了生物技术的世界。我们专注于四个治疗领域——肿瘤学、炎症、普通医学和罕见病，每年惠及数百万患者。安进正在推进广泛的药物管线，用于治疗癌症、心脏病、炎症性疾病、罕见病以及肥胖及其相关疾病。作为安进团队的一员，你将帮助对患者的生活产生持久影响，我们通过研究、制造和提供创新药物，帮助人们活得更久、更充实、更快乐。
我们获奖的文化是协作、创新且以科学为基础的。如果你热衷于挑战，并能在其中找到机会，你将在安进团队中茁壮成长。加入我们，改变患者的生命，同时改变你的职业生涯。
**客户经理/专科客户经理 - TEPEZZA**
**在职**
**你将做什么**
让我们一起行动，改变世界。在这个关键角色中，你将负责向医生和医疗专业人员介绍TEPEZZA，建立产品销售，并进行完整的区域客户管理。
专科客户经理负责为其指定市场中特定地理区域的客户提供支持，重点关注其指定客户的特定问题。该职位是核心客户经理，负责推动产品需求，并协调相关现场团队以满足客户需求。
**职责**
- 制定全面有效的区域业务计划，旨在实现并超越销售和业务部门领导设定的年度销售目标。
- 在批准的标签范围内以全面、公正和道德的方式推广TEPEZZA，符合行业特定及公司法律和监管指南。
- 通过与关键利益相关者和矩阵团队成员协调，解决与准入、拉动和报销相关的问题。
- 通过更好地理解客户需求，建立牢固的客户关系。
查看英文原文
### **Career Category**
Sales
### **Job Description**
Territory includes: Knoxville, Chattanooga, Johnson City, Bristol, Kingsport
**MIGHT YOU DEFY IMAGINATION?**
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**Account Manager/Specialty Account Manager - TEPEZZA**
**Live**
**What you will do**
Let’s do this. Let’s change the world. In this vital role you will be responsible for representing TEPEZZA to physicians and health care professionals, establishing product sales, and performing total territory account management.
The Specialty Account Manager is responsible for providing account management support to accounts within a specific geography in the designated marketplace with a focus on issues specific to their designated accounts. The SAM acts as central account manager; responsible for driving product demand and coordinating relevant field teams to address account needs.
**Responsibilities**
- Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.
- Promotes TEPEZZA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
- Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
- Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members.
- Consistently meets or exceeds corporate sales goals.
- Communicates territory activity in an accurate and timely manner as directed by management.
- Drive product demand among targets through education on disease state and product information.
- Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.
- Adheres to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
- Must be able to work closely with patient services and market access team members, and understand their roles, to achieve overall business goals,
- Coordinate between accounts and relevant Amgen field teams to support full range of account needs,
- Educate healthcare professionals and office staff on site of care options.
- Attends medical congresses and society meetings as needed.
- Manages efforts within assigned promotional and operational budget.
- Maximizes use of approved resources to achieve territory and account level goals
- Successfully completes all Company training classes.
- Completes administrative duties in an accurate and timely fashion.
- Functions as a contributing member of a high-performance team.
- Perform such other tasks and responsibilities as requested by the Company.
**Win**
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. The Specialty Account Manager we seek is a motivated professional with these qualifications.
**Basic Qualifications (Account Manager – Level 4)**
Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
OR
Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
OR
High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
**Basic Qualifications (Specialty Account Manager – Level 5)**
Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
OR
Master’s degree & 6 years of collective account management experience, sales, & commercial experience
OR
Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
OR
Associate degree & 10 years of collective account management experience, sales, & commercial experience
**Preferred Qualifications:**
- Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.
- Sales experience in Endocrinology, Ophthalmology, and/or rare/specialty disease states preferred.
- Site of care and reimbursement experience strongly preferred.
- Experience working with institutions and integrated delivery networks preferred.
- Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.
- Approximately 80% travel (may vary by territory), including some overnight and weekend commitments.
- Proficient in Microsoft Office.
- Professional, proactive demeanor.
- Strong interpersonal skills.
- Excellent written and verbal communication skills.
**Thrive**
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is (Account Manager – Level 4) $145,311 - $196,597 (Specialty Account Manager – Level 5) $158,931 - $215,025. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:
- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans and bi-annual company-wide shutdowns
- Flexible work models, including remote work arrangements, where possible
**Apply now**
**for a career that defies imagination**
Objects in your future are closer than they appear. Join us.
**careers.amgen.com**
Application deadline
Amgen's application deadline for this position is 10/15; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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**Salary Range**
USD - USD