高级经理, 战略销售南区
Senior Manager, Strategic Sales South
我们是谁
在Twilio,我们正在塑造通信的未来,一切都在家中的舒适环境中进行。我们为数十万家企业提供创新解决方案,并赋能全球数百万开发者打造个性化的客户体验。
我们致力于远程优先的工作方式,以及紧密联系和全球包容的文化,无论你身处何地,你都是一个充满活力的团队的一部分,这个团队拥有丰富的经验,每天都在产生全球影响。随着我们继续革新世界互动的方式,我们不断学习新技能和经验,让工作真正令人满意。你的职业发展掌握在你自己手中。
招聘与我们的工作方式
我们使用人工智能(AI)来帮助提高招聘效率。但请注意,每个招聘决定都由真实的Twilions做出!
此外,虽然我们是一家以远程为主的企业,但你可能会被要求临时到现场参加团队聚会、部门会议或客户会议。
在Twilio看到自己
加入我们,成为Twilio下一位战略销售高级经理。
职位简介
该职位需要领导我们在EMEA地区南欧市场的战略客户经理团队。向EMEA地区南欧及德语区副总裁汇报,该职位适合一位经验丰富的战略关系建设者,能够建立一支高效的解决方案销售客户经理团队,专注于扩展现有客户关系。
职责
在此职位上,你将:
- 建立并管理一支高效运作的客户经理团队,负责维护现有客户关系。
- 领导团队围绕现有客户的扩展策略,推动整个Twilio产品组合的解决方案销售。
- 指导和支持团队如何与不同成熟度和细分的客户进行有效沟通。
- 与我们的扩展团队密切合作,包括但不限于专业服务、市场、技术专家、产品和合作伙伴团队,帮助现有客户在平台上成功推出新的使用场景。
- 准确预测团队表现并超额完成目标,同时向管理层清晰传达你的指导建议。
- 培养一支具有“成长型思维”的客户经理团队,在动态的Twilio环境中,鼓励好奇心、学习和协作。
任职要求
Twilio重视来自各种背景的经验,包括
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Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as Twilio’s next Strategic Sales Sr. Manager for Twilio.
About the job
This position is needed to lead one of our Strategic Account Executive teams selling into Southern Europe within the EMEA Region. Reporting into our EMEA Regional Vice President for South and DACH, the right person for this role is an experienced Strategic relationship builder who is adept at building high-performing teams of solution selling Account Executives disciplined in growing and expanding existing customer relationships.
Responsibilities
In this role, you’ll:
- Build and manage a high performing team of account executives that manage existing customer relationships.
- Lead a team to identify a focused strategy around existing client expansion selling solutions across the entire portfolio of Twilio Products.
- Enable and coach your team around how to engage across various levels of customer maturity and segmentation.
- Work closely with our extended teams including but not limited to Professional Services, Marketing, Technical Specialists, Product & Partner teams to help existing customers achieve success as they launch new use cases onto the platform.
- Accurately forecast your team overachieving on their goals, and deftly present your guidance to your management
- Foster a ‘Growth Mindset’ team of account executives where curiosity, learning and collaboration thrive in a dynamic Twilio environment.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- 3+ years of managerial experience within a high performing CPaaS, Communications or API based company. Strong preference for experience with consumption-based revenue models.
- Experience in building teams, managing all monthly forecasting, owning territory planning and revenue tracking for strategic accounts.
- Experience managing a remote team spread across different countries.
- Consistent track record of exceeding revenue targets and business KPIs.
- Highly analytical and data driven; an innovative thinker and creative problem solver who is naturally curious.
- A self-starter who can work with minimal supervision to drive results.
- Comfortable with ambiguity and working cross-functionally in a high growth business landscape.
- BA/BS degree or equivalent required.
- Energy and enthusiasm with a willingness to travel.
- Excellent written and verbal communication skills and strong executive presence in English, and an additional language between French, Spanish or Hebrew.
- Ability to influence and build effective working relationships with all levels of the organisation.
Location
This role will be remote AND based in the United Kingdom, Spain or Ireland.
Travel
We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way across the region.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
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Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.