Evergreen 招聘：客户管理/客户成功（多个级别）
Evergreen Opening: Account Management/Client Success (Multiple Levels)
这不是一个紧急招聘职位。我们会持续审核申请，以建立长期的人才库，以便在项目需求出现时进行匹配。
这是一个持续有效的职位发布，代表我们客户团队中的多个职位层级。虽然这不是一个紧急的空缺职位，但我们会根据客户需求的变化定期审核申请。您的经验将决定最适合的职位层级——从以执行为主的营销职位到高级别的客户管理职位。如果您对整合数字策略、客户合作和非营利组织的影响感到兴奋，我们很乐意开始对话。
Media Cause 是一家获奖的、以使命为导向的营销和筹款机构，帮助非营利组织增长并加速其影响力。我们的客户团队是连接客户目标、策略和执行的纽带。
截至2026年，Media Cause 拥有50多名全职员工，以及一支才华横溢的顾问网络。我们在华盛顿特区、亚特兰大和旧金山设有办公室，许多团队成员远程工作。
此职位可以在美国任何地方工作。
您将负责的工作（职责范围因职位层级而异）
Media Cause 的客户团队成员是营销专家，逐渐成长为更具战略性的客户领导者。根据职位层级，您可能：
- 领导和拓展日常客户关系，或支持高级客户领导
- 在各渠道上制定和执行整合的数字策略
- 将客户目标转化为与内部专家的可操作计划
- 监督各工作流的执行质量、时间表和成果
- 定义关键绩效指标（KPI），分析表现，并将洞察转化为建议
- 管理项目范围、人员配置计划、预算和预测（随着资历增加）
- 识别客户增长和扩大影响的机会
- 主动识别风险并提出解决方案
- 随着责任增加，指导初级团队成员
您具备的条件
我们接受具有大约2至18年以上经验的候选人。具体的职位名称和层级将根据您的经验、领导范围和客户复杂度来确定。如果您具备以下条件，您可能是合适人选：
- 具有数字营销策略和/或客户管理的经验
- 能够在快节奏的环境中管理多个项目
- 具有执行多种营销专业领域经验，包括付费广告、社交媒体、筹款、内容、电子邮件等
- 具备良好的沟通能力和战略思维能力
- 熟悉使用如 Python、React、Kubernetes、Stripe 等工具
查看英文原文
This is not an immediate hire. We review applications on an ongoing basis to build a long-term talent pipeline as project needs arise.
This is an evergreen Account posting that represents multiple role levels across our Account team. While this is not an immediate opening, we regularly review applications as client needs change. Your experience will help determine the most appropriate role level—ranging from execution-focused marketing roles to senior-level account leadership. If you’re excited by integrated digital strategy, client partnership, and nonprofit impact, we’d love to start the conversation.
Media Cause is an award-winning, mission-driven marketing and fundraising agency that helps nonprofits grow and accelerate their impact. Our Account team serves as the connective tissue between client goals, strategy, and execution.
As of 2026, Media Cause consists of 50+ full-time employees along with a network of talented consultants. We have offices in Washington DC, Atlanta, and San Francisco, with many team members working remotely.
This role can be located anywhere in the United States.
What You’ll Do (Scope Varies by Level)
Account team members at Media Cause are marketing generalists who grow into increasingly strategic client leaders. Depending on role level, you may:
- Lead and grow day-to-day client relationships or support senior account leaders
- Develop and execute integrated digital strategies across channels
- Translate client objectives into actionable plans with internal specialists
- Oversee execution quality, timelines, and outcomes across workstreams
- Define KPIs, analyze performance, and translate insights into recommendations
- Manage scopes, staffing plans, budgets, and forecasts (as seniority increases)
- Identify opportunities for account growth and expanded impact
- Proactively identify risks and recommend solutions
- Mentor junior team members as responsibilities grow
Who You Are
We’re open to candidates with approximately 2–18+ years of experience. The specific title and level will be determined based on your experience, leadership scope, and client complexity. You may be a great fit if you have:
- Experience in digital marketing strategy and/or account management
- Comfort managing multiple initiatives in a fast-paced environment
- Experience executing a number of marketing specialties including paid media, social, fundraising, content, email, etc
- Strong communication skills and strategic thinking
- Familiarity with digital platforms, analytics, CRMs, and fundraising tools
- A collaborative, solutions-oriented mindset
- Genuine interest in nonprofit or mission-driven work
Earlier-career strategists tend to focus more on execution, while more senior roles lean into integrated strategy, account leadership, and client management.
Company Perks & Culture
- Family first work environment with flexible work from home options to accommodate personal obligations
- Robust health, dental, and vision benefit plans for you and yours
- 401k & retirement planning
- Agency-wide profit sharing
- Unlimited personal time off (with an enforced 3 week minimum every year)
- 2x/year mental health Fridays to reset and recharge
- Flexible remote work: We’re open to candidates located anywhere in the US and support work getting done wherever it works best for the employee
- $200/month health & wellness stipend to strengthen your body and/or mind
- $1,000/year individual professional development stipend to cover any education/training that you want to pursue to grow in your role (or as a human!)
- Agency commitment to building and supporting a diverse, equitable, and inclusive agency (and we hold ourselves accountable)
- Transparent & equitable career growth opportunities: Clear path for advancement and opportunity for anyone to raise their hand for promotion every 6 months
- The ability to work with genuinely fantastic humans who care deeply about the work we do and each other
- Yearly donations made to employees nonprofit of choice to celebrate their Media Cause work anniversaries
- A culture of volunteering and giving back to the communities we work in and to the issues we care about around the world
Originally posted on Himalayas