IT管理员II
IT Admin II
关于公司：
Zeitview 是一家领先的智能航拍成像公司，专注于高价值基础设施，为客户提供可操作的实时洞察，以挽回收入、降低风险并提高建设质量。我们为太阳能、风能、保险、建筑、房地产和关键基础设施行业的客户提供服务。Zeitview 被全球最大的企业所信赖，在超过 70 个国家活跃。我们的使命是通过先进的检测解决方案，加速全球向可再生能源和可持续基础设施的转型。查看我们的最新成果！
职位描述：
Zeitview 正在寻找一名中级 IT 工程师加入我们的企业 IT 团队，可以在美国任何地方远程工作。在此职位上，你将负责核心系统、基础设施和安全工作，确保分布式、以远程优先的公司顺利运行，同时作为帮助台无法一次解决的复杂问题的升级处理点。你将与 IT 领导紧密合作开展项目——推出新工具、强化我们的安全态势，并改善全球分布式团队获得支持的方式——同时还会指导初级 IT 员工。我们希望找到一位能够独立工作、跨时区清晰沟通，并兼具动手排查技能和对风险与规模的判断力的人选。
你将负责：
- 管理核心业务系统 —— 身份/单点登录（SSO）、端点管理（MDM）、Google Workspace 或 Microsoft 365，以及其他全公司使用的 SaaS 平台。
- 设计、部署和维护支持完全远程员工的系统和基础设施，包括基于云的目录服务、VPN 和远程设备管理。
- 作为复杂帮助台和终端用户问题的升级处理点，这些问题是初级 IT 员工无法一次解决的，同时提供指导和辅导以帮助他们成长。
- 管理 IT 安全基础：端点保护、访问审查、多因素认证/单点登录强制执行、补丁管理以及与安全团队合作响应安全警报。
- 管理和支持内部 IT 系统的云基础设施（AWS、Azure 或 GCP），包括备份、运行时间监控和基本成本管理。
- 全程主导或参与 IT 项目 —— 工具迁移、入职/离职自动化、新员工硬件计划和供应商评估 —— 从规划到实施。
- 构建和维护自动化流程
查看英文原文
About Us:
Zeitview is the leading intelligent aerial imaging company for high-value infrastructure, providing businesses with actionable, real-time insights to recover revenue, reduce risk and improve build quality. We serve customers in the solar, wind, insurance, construction, real estate, and critical infrastructure industries. Trusted by the largest enterprises in the world, Zeitview is active in over 70 countries. Our mission is to accelerate the global transition to renewable energy and sustainable infrastructure through advanced inspection solutions. Take a look at our latest achievements here!
About the Role:
Zeitview is looking for a mid-level IT Engineer to join our Corporate IT team, working fully remote from anywhere in the U.S. In this role, you'll take ownership of core systems, infrastructure, and security work that keeps a distributed, remote-first company running smoothly, while also serving as an escalation point for the trickier issues our helpdesk can't resolve on the first pass. You'll partner closely with IT leadership on projects — rolling out new tools, hardening our security posture, and improving how a globally distributed team gets support — and you'll mentor junior IT staff along the way. We're looking for someone who can work independently, communicate clearly across time zones, and bring both hands-on troubleshooting skill and sound judgment about risk and scale.
What You'll Do:
- Own and administer core business systems — identity/SSO, endpoint management (MDM), Google Workspace or Microsoft 365, and other SaaS platforms used company-wide.
- Design, deploy, and maintain the systems and infrastructure that support a fully remote workforce, including cloud-based directory services, VPN, and remote device management.
- Serve as an escalation point for complex helpdesk and end-user issues that junior IT staff can't resolve, and provide guidance and mentorship to help them grow.
- Manage IT security fundamentals: endpoint protection, access reviews, MFA/SSO enforcement, patch management, and response to security alerts, in partnership with the security team.
- Administer and monitor cloud infrastructure supporting internal IT systems (AWS, Azure, or GCP), including backups, uptime monitoring, and basic cost hygiene.
- Lead or contribute to IT projects end-to-end — tool migrations, onboarding/offboarding automation, new-hire hardware programs, and vendor evaluations — from scoping through rollout.
- Build and maintain automation and scripting (e.g., PowerShell, Bash, Python) to reduce manual IT work and improve reliability of routine tasks.
- Maintain clear, current documentation and runbooks for systems, processes, and incident response.
- Ensure compliance with internal IT policies and support external audits (e.g., SOC 2) by maintaining evidence of controls and access.
- Partner cross-functionally with People, Security, and Engineering teams to support company-wide technology needs across a distributed workforce.
What We're Looking For:
- 3–5+ years of experience in IT engineering, systems administration, or a related infrastructure/support role, ideally supporting a remote or hybrid workforce.
- Solid hands-on experience administering identity and SaaS platforms (e.g., Okta, Google Workspace, Microsoft 365, MDM tools such as Jamf or Intune).
- Strong networking fundamentals (TCP/IP, DNS, VPN, firewalls) and comfort troubleshooting connectivity issues for remote employees.
- Working knowledge of at least one major cloud platform (AWS, Azure, or GCP) and general cloud security best practices.
- Scripting or automation experience (PowerShell, Bash, Python, or similar) to streamline repetitive IT tasks.
- Practical understanding of IT security fundamentals — access control, endpoint protection, vulnerability and patch management — and experience supporting compliance frameworks like SOC 2 is a plus.
- Proven ability to work independently and communicate proactively in a fully remote, asynchronous environment across time zones.
- Strong customer-service orientation and the ability to explain technical concepts clearly to non-technical colleagues.
- Bachelor's degree in IT, Computer Science, or a related field, or equivalent hands-on experience. Relevant certifications (e.g., CompTIA Security+, Microsoft/Google admin certs, AWS/Azure fundamentals) are a plus.
What’s Included:
- Feel great about your work as you join a leading mission-driven intelligent aerial imaging company - our goal is to accelerate the global transition to renewable energy and sustainable infrastructure, and you personally will play a large part in making this happen!
- Competitive salary, annual bonus and equity
- Your choice of multiple medical insurance plans, including one that covers 100% of the premium for yourself and your dependents
- 100% paid dental and vision insurance
- Unlimited PTO: We mean it when we say we prioritize work-life balance and mental health. Just be sure to share pictures of your vacation when you return!
- Equity: Stock incentive program
- Work-from-home environment: flexibility for employees should be the norm for companies
- Autonomy and upward mobility
- Diverse, equitable, and inclusive culture: a place where your voice matters
This role has a base salary range of $70,000 - $80,000 USD, plus a target annual bonus and eligibility for stock options. Actual compensation may vary based on experience, skills, and location within the USA.
Zeitview is proud to be an equal opportunity employer. At Zeitview, we believe in cultivating an environment where our team members can bring their authentic, whole selves to work. Encouraging identity and belonging is one of the many aspects of our culture that makes us stronger as an organization and drives innovation. We are committed to building and delivering a diverse, inclusive, and equitable workforce that includes age, color, sex, disability, national origin, race, religion or veteran status, that is representative of the world around us, where all individuals are treated with respect and dignity - and to act swiftly if this value is ever threatened. We are constantly striving to be better, and we continue to take strategic steps to advance representation.
We also provide reasonable accommodation for qualified individuals with disabilities and for seriously held religious beliefs in accordance with applicable law.
Originally posted on Himalayas