初级系统管理员
Junior Systems Administrator
我们寻找一位思维敏捷、充满好奇心、具备技术背景的初级系统管理员加入我们的团队。这是一个面向早期职业的职位，适合有潜力的个人，能够管理并推动公司业务运营的核心部分。
在这个职位中，你将处于云基础设施与软件集成的交汇点。你将负责核心平台的健康状况、安全性和连通性，确保数据在我们的生态系统中顺畅流动。
关于我们在特定平台上的经验要求。这是一个技术岗位，需要真正的技术能力。你需要能够阅读和编写代码，理解系统之间如何通信，并在命令行、日志文件和API中自信地工作。你不需要有Salesforce、AWS或其他页面上列出的任何产品的相关经验。这些都可以学习，我们会教你。如果你有扎实的技术基础，并且有快速掌握新系统的记录，请不要因为从未接触过Salesforce组织就自我淘汰。
主要职责
调查、需求与解决方案
- 问题调查：处理模糊的请求和不明确的症状，追溯到根本原因，并用通俗易懂的语言解释你发现的内容。
- 需求收集：与业务中的各个利益相关者一起工作，提出能揭示他们真正需求的问题（而不仅仅是他们所要求的），并将这些转化为清晰的需求列表。
- 解决方案设计：评估各种选项，权衡利弊，推荐一个可行的方案。然后构建它、测试它，并完成整个过程。
- 文档编写：维护清晰、最新的技术文档，包括系统架构、集成映射和流程逻辑。
系统与云管理
- Salesforce管理：作为Salesforce环境的初级管理员，负责用户权限管理、配置变更和自定义对象维护。
- AWS支持：协助管理亚马逊云服务（AWS）的基础设施，确保云服务的安全性、补丁更新和最佳性能。
- 系统安全：在所有管理的平台上实施并监控安全最佳实践，保护公司和客户的数据。
集成与自动化
- API管理：直接使用REST/SOAP API，维护和排查不同软件平台之间的集成问题。
- 平台连接：管理Salesforce与其他系统之间的连接纽带。
查看英文原文
We are looking for a sharp, curious, technically-minded Junior Systems Administrator to join our team. This is an early-career position designed for a high-potential individual who is eager to manage and evolve the backbone of our business operations.
In this role, you will sit at the intersection of cloud infrastructure and software integration. You will be responsible for the health, security, and connectivity of our core platforms, ensuring that data flows cleanly across our ecosystem.
A note on experience with our specific platforms. This is a technical role and it requires real technical ability. You need to be able to read and write code, reason about how systems talk to each other, and work confidently in a command line, a log file, and an API. What you do not need is prior experience in Salesforce, AWS, or any other product on this page. Those are learnable, and we will teach them to you. If you have a solid technical foundation and a track record of picking up unfamiliar systems quickly, do not screen yourself out because you have never touched a Salesforce org.
Key Responsibilities
Investigation, Requirements, and Solutioning
- Problem Investigation: Take ambiguous requests and unclear symptoms, trace them back to root cause, and explain what you found in plain language.
- Requirements Gathering: Sit with stakeholders across the business, ask the questions that surface what they actually need (not just what they asked for), and turn that into a clear set of requirements.
- Solution Design: Evaluate options, weigh tradeoffs, and recommend an approach. Then build it, test it, and see it through.
- Documentation: Maintain clear, up-to-date technical documentation for system architecture, integration mappings, and workflow logic.
Systems & Cloud Administration
- Salesforce Administration: Act as a junior admin for the Salesforce environment, managing user permissions, configuration changes, and custom object maintenance.
- AWS Support: Assist in the administration of Amazon Web Services (AWS) infrastructure, ensuring cloud services are secure, patched, and performing optimally.
- System Security: Implement and monitor security best practices across all managed platforms to safeguard company and client data.
Integrations & Automation
- API Management: Work directly with REST/SOAP APIs to maintain and troubleshoot integrations between diverse software platforms.
- Platform Connectivity: Manage the connective tissue between Salesforce and our core tools: Slack, BambooHR, and QuickBooks.
- Scripting & Automation: Write logic and scripts that automate manual workflows and improve data synchronization.
- Technical Troubleshooting: Identify and resolve integration failures or API bottlenecks to ensure high system availability.
Stakeholder Management & Prioritization
- Communication: Act as a technical bridge between internal teams and external clients, translating business requirements into technical solutions.
- Prioritization: Manage a diverse queue of technical tasks, balancing immediate support needs with long-term infrastructure projects.
Required Qualifications
- Bachelor's Degree in Computer Science (preferred), Information Technology, Management Information Systems (MIS), or a related technical field.
- Working proficiency in at least one scripting or programming language (JavaScript preferred, Python or similar accepted). You should be able to write a script that calls an API, parses the response, and handles an error, and you should be able to read code someone else wrote.
- A solid understanding of API architecture: what REST and SOAP are, how authentication works, what a payload looks like, and how two systems exchange data.
- Comfort working in a technical environment: command line, log files, stack traces, and vendor documentation.
- Foundational understanding of core IT and cloud concepts such as networking basics, user access and permissions models, and security practices.
Preferred Qualifications
While this is an early-career role, professional IT experience, internships, help desk or support work, and personal development projects are all highly valued. Direct exposure to the Salesforce ecosystem, the AWS Management Console, or API testing tools is a plus and will shorten your ramp, but it will not outweigh technical fundamentals and the ability to learn.
All our positions are Remote and are available as Full Time Employment or B2B Contracts
Originally posted on Himalayas