首席软件工程师
Principal Software Engineer
Toast 创建技术，帮助餐厅和本地企业在一个数字化世界中取得成功，帮助商家运营、提升销售额、与顾客互动并让员工开心。我们通过结合餐厅销售点系统、团队管理、面向顾客的技术以及获奖的客户服务，帮助餐厅优化运营、增加收入并提供出色的顾客体验。作为 Toaster，你将面临有意义的项目挑战，帮助塑造公司的未来。加入我们，赋能餐饮社区，让顾客感到惊喜，让他们做热爱的事情并蓬勃发展。
你的使命是领导 Toast 的 Team Suite 产品中基础领域的架构设计、技术执行和实施，包括薪资和团队管理。薪资产品为用户带来每日价值——使餐厅老板能够支付员工工资和税款，并使餐厅员工的工资和小费透明化。团队管理套件使餐厅能够招聘、管理和安排员工。
作为高级工程师，你将在团队中担任关键的技术领导者，推动现代架构模式——包括以规范驱动的开发和代理工作流程，以交付高影响力的软件。
**日常职责（Responsibilities）**
- 带领其他开发人员、产品经理、设计师和用户研究人员，构建强大的技术基础设施，实现出色的功能
- 负责认证、授权和组织层级的架构——在这些领域推动整个组织的技术方向
- 帮助我们将传统 SaaS 平台转变为具有代理功能的行动系统
- 在支持性、协作性的团队环境中，通过推动具有挑战性的大型端到端项目或核心架构变更，发挥全栈能力
- 定义并推动影响公司多个业务部分的问题的技术战略
- 通过代码配对和详细的代码、架构和项目评审，指导多个团队的开发人员
- 推广开发、部署和质量生命周期的最佳实践
- 利用前沿的 AI 工具来增强你的开发流程，提高速度，并帮助开创新的构建方法——为团队中的创新和生产力文化做出贡献。
**你需要具备的条件（Requirements）**
- 具备强大技术背景，有丰富的经验来定义和实现复杂的技术解决方案
查看英文原文
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, team management, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects to help craft the company's future. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.
Your mission is to lead the architectural design, technical execution, and implementation across the foundational domains of Toast’s Team Suite products, Payroll and Team Management. The Payroll product delivers daily value to its users - enabling restaurant owners to pay their staff and pay their taxes, and enabling transparency for wages and tips for restaurant employees. The Team Management suite allows restaurants to hire, manage, and schedule their staff.
As a Principal Engineer, you will serve as a key technical leader in the group, driving modern architectural patterns—including spec-driven development and agentic workflows—to deliver high-impact software.
**A day in the life (Responsibilities)**
- Lead fellow developers, product managers, designers, and user researchers to build a strong tech infrastructure that enables amazing features
- Own the architecture for authentication, authorization, and organizational hierarchy — driving technical direction in these domains across the organization
- Help us transform a traditional SasS platform into an agentic, system-of-action
- Flex your full-stack muscles by driving challenging large end-to-end initiatives or core architecture changes in a supportive, collaborative team environment
- Define and drive technical strategy for problems that affect multiple parts of the business
- Mentor developers across multiple teams through code-pairing and detailed code, architecture, and project reviews
- Champion best practices for development, deployment and quality life cycles
- Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.
**What you'll need to thrive (Requirements)**
- Strong technologist with extensive experience defining and implementing high scale SaaS solutions.
- Deep experience with identity and access architecture — authentication, permissions models, and multi-entity organizational hierarchy — in a multi-tenant SaaS platform.
- Experience with a broad set of technologies that includes those used at Toast - tiered web applications, microservices, mobile, API design patterns, Java, Kotlin, React, data analytics.
- Strong enthusiasm for agentic development practices, LLM integration, and modern software paradigms.
- Experience with integration design patterns across high-scale, data-rich enterprise systems.
- A proven track record of building partnerships across engineering, product, customer success, and other stakeholders.
- Experience and interest in mentoring peers
- Experience maintaining a high bar for quality, and guiding teams to hold a high bar for the technical quality of their deliverables.
- Hungry to take on challenging technical projects
**AI at Toast**
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
**Our Total Rewards Philosophy** We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at [https://careers.toasttab.com/toast-benefits](https://careers.toasttab.com/toast-benefits).
#LI-REMOTE
The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our [Geographic Pay Zone Philosophy](https://careers.toasttab.com/us-pay-zones).
Zone A
$230,000—$368,000 USD
Zone B
$200,000—$320,000 USD
Zone C
$180,000—$288,000 USD
**How Toast Uses AI in its Hiring Process**
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: [https://careers.toasttab.com/ai-in-hiring](https://careers.toasttab.com/ai-in-hiring)
**Our Approach to Hybrid Working**
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: [https://careers.toasttab.com/locations-toast](https://careers.toasttab.com/locations-toast)
**People Are the Secret Ingredient in Our Recipe for Success**
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.
**Apply today!**
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [candidateaccommodations@toasttab.com](mailto:candidateaccommodations@toasttab.com).
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_For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._