信任与安全副总裁
VP of Trust & Safety
加入VRChat团队！
VRChat提供了一个前所未有的、具有变革性的平台，为用户带来无限的社交VR体验，并赋予其强大的社区创作能力。目前已有超过250,000个世界并持续增长，VRChat的愿景是让用户将想象力变为现实，并在全球任何设备上帮助塑造元宇宙。截至目前，VRChat已获得1亿美元融资，投资方包括Makers Fund、Anthos Capital和HTC。
我们的团队成员来自：Netflix、Twitter、Meta、Microsoft、Roblox、Google、Amazon、Unity、Spotify、Discord、Uber、eBay、Robinhood、Twitch、Zynga和TikTok。快来加入我们的使命吧！
职位概览
我们正在寻找一位信任与安全副总裁（VP, Trust & Safety），领导我们的信任与安全团队，指导平台的运营和产品策略，以维护全球社区的安全和尊重环境。这位领导者将拥有丰富的产品和运营经验，并负责推动卓越的T&S功能。信任与安全副总裁将负责管理并指导VRChat的信任与安全代理团队，并在组织中建立“设计优先安全”的理念。该职位将领导产品和运营职能，将安全设计融入我们的产品中。他们将与产品、工程和更广泛的运营团队紧密合作，推动内部工具和操作流程的持续改进。这是一个关键的领导职位，结合了对用户安全的热情和战略思维，使信任与安全副总裁能够对VRChat打造安全友好的虚拟空间的使命产生重大影响。该职位向产品副总裁汇报，并将与各职能部门的领导密切合作，提供见解和方向，以增强VRChat的整体信任与安全框架。
职责
- 领导并发展一个高效的信任与安全团队，确保具备同理心、诚信和对用户安全的承诺文化
- 领导产品职能，制定产品中的信任与安全策略，同时为运营职能提供工具和支持
- 推动VRChat的信任与安全策略，设定与公司目标一致的明确目标和指标
- 与产品团队协作，确保信任与安全是我们设计和构建产品的方式，而不仅仅是一个事后考虑
- 监督内容审核工作
查看英文原文
Join the VRChat Team!
VRChat offers a first-of-its-kind, game-changing platform that provides an endless collection of social VR experiences and gives the power of creation to its robust community. With over 250,000 worlds and growing, VRChat’s vision is to allow users to bring their imaginations to life and help shape the metaverse anywhere in the world on any device. VRChat has raised $100M to date with the support of investors, Makers Fund, Anthos Capital and HTC.
We have a great team which includes people from: Netflix, Twitter, Meta, Microsoft, Roblox, Google, Amazon, Unity, Spotify, Discord, Uber, eBay, Robinhood, Twitch, Zynga and TikTok. Come and join the mission!
VRChat is an equal-opportunity employer, and we welcome applicants from all backgrounds. VRChat fosters a diverse, creative, and collaborative environment where anyone can contribute to any of the ongoing projects or direction of the roadmap at any time. If you’re a passionate team player who wants to have an impact on a dynamic team, we’d love to hear from you!
All job offers are subject to early stage ID checks, satisfactory referencing and background checks.
Job Overview
We are seeking a VP, Trust & Safety to lead our Trust and Safety team and guide the platform's operations and product strategy to maintain a safe and respectful environment for our global community. This leader will have strong product and operational experience and will be responsible for driving excellence and a best-in-class T&S function. The VP, Trust & Safety is accountable for managing and mentoring VRChat’s team of Trust & Safety Agents and establishing a “Safety by Design” mindset across the organization. The VP, Trust & Safety will lead the Product and Operational functions to build safety by design into our products. They will collaborate closely with Product, Engineering, and the broader Operations team to drive continuous improvement of our internal tools and operational workflows. This is a critical leadership role that combines a passion for user safety with a strategic mindset, enabling the VP, Trust & Safety to have a significant impact on VRChat’s mission to foster a safe and welcoming virtual space. This role reports to the VP of Product and will work closely with leadership across various functions, providing insight and direction to enhance the overall trust and safety framework at VRChat.
Responsibilities
- Lead and develop a high-performing Trust & Safety team, ensuring a culture of empathy, integrity, and commitment to user safety
- Lead the Product function that will set the strategy for Trust and Safety within the product, while providing the tooling and support for operational functions.
- Drive VRChat's trust and safety strategy, setting clear goals and metrics aligned with company objectives
- Collaboration across the product to ensure trust and safety is how we design and build our product, not just an afterthought.
- Oversee moderation of content and user behavior reports to ensure platform compliance with community guidelines and policies
- Develop and implement policies, processes, and training programs that ensure a scalable, consistent approach to moderation and user safety
- Engage with the broader trust and safety ecosystem, including other tech companies, NPO’s and government agencies.
- Act as a key point of contact with executive leadership, providing regular updates and strategic insight on trust and safety initiatives
- Stay informed of industry trends and regulatory developments in online safety to help VRChat stay at the forefront of digital trust and safety
Experience, Skills & Qualifications
- Bachelor’s degree in Business Administration, Social Sciences, or a related field, or equivalent experience
- Proven experience (5+ years) in trust and safety leadership (with management experience) within a consumer-facing tech company, preferably in a fast-paced start-up environment. Experience in online gaming, social media and/or community-focused platforms is a plus
- Strong understanding of content moderation practices, digital safety frameworks, and policy development
- Demonstrated success in leading and managing high-performing teams with a focus on safety, well-being, and efficiency
- Ability to collaborate across departments and advocate for trust and safety needs with key stakeholders
- Excellent communication skills, able to convey complex safety concepts to both technical and non-technical audiences
- Familiarity with data analysis and KPI tracking, with a focus on continuous improvement and operational excellence
- Passion for VR, online communities, and fostering safe and inclusive digital spaces.
Benefits
- Work from anywhere! VRChat is a 100% remote company
- Health Benefits
- 401K for US & RRSP for Canadian Employees
- Stock Options
- Generous paid holiday schedule
- Unlimited/Flexible vacation time
- Paid parental leave benefits